RNS-E sat nag freezing and no DIS info

Monkeys lips

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Apr 19, 2013
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Ive got an Audi RNS-E in my car and it's doing some odd things. Sometimes when driving the sat nav screen will freeze for a few minutes and will not give any instructions. It also quite often shows the cars position as not being on the road. The radio station/track name doesn't appear on the DIS regularly. Has anyone else seen this before or know where I need to start in fixing this?? I have a VCDS cable and software so I can access anything I need to.

Here's what it's doing

I have changed the GPS antenna which hasn't made a difference. I also bought an updated nav disc a while ago which is some sort of copy. The disc didn't work very well so I put the old genuine Audi disc back in but the copy disc did update the unit to software version 0650.

Thanks in advance
Also forgot to say that sometimes when I switch the car off and take the key out the radio still stays on too
This is speculation as I've not seen one of these units first hand, but if the unit updated it's firmware from a bad copy disc then it's possible you have some corrupted files on the device. If it were me I would try to get hold of a genuine disc of a higher version than the copy one (if that exists) and hope that the update from that overwrites any corrupt files that are currently causing problems.

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Thanks mate. I've had a look around and I think that 0650 is the latest version. I'll try and see if I can downgrade the software and then upgrade it with a letter disc and see if that works. Hopefully it will!!
A bit of an update. Ive just done a scan of the instruments and navigation channels on VCDS and these are the codes i got:


VCDS Version: Release 17.8.0 Running on Windows 10 x86

Address 17: Instruments Labels: 8E0-920-9xx-8EC.lbl
Control Module Part Number: 8E0 920 981 R HW: 8E0 920 981 R
Component and/or Version: KOMBI+WFS 4 H14 0050
Software Coding: 0023411
Work Shop Code: WSC 07564 000 1048576
VCID: 3C7172057C1CF6A696-5156
4 Faults Found:

00668 - Supply Voltage Terminal 30
002 - Lower Limit Exceeded - Intermittent
01304 - Radio
004 - No Signal/Communication - Intermittent
01305 - Databus for Infotainment
014 - Defective - Intermittent
00469 - Infotainment Databus in Single Wire Operation
012 - Electrical Fault in Circuit - Intermittent


VCDS Version: Release 17.8.0 Running on Windows 10 x86

Address 37: Navigation Labels: 8E0-035-192-RNSE.clb
Control Module Part Number: 8E0 035 192 K HW: 8E0 035 192 K
Component and/or Version: RNS-E HIGH EU H73 X---
Software Coding: 0309113
Work Shop Code: WSC 02195 785 00200
VCID: 2C5142458C7C662606-5192
2 Faults Found:

01305 - Databus for Infotainment
014 - Defective - Intermittent
Freeze Frame:
Fault Status: 00111110
Fault Priority: 5
Fault Frequency: 25
Reset counter: 99
Time Indication: 15

01305 - Databus for Infotainment
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 5
Fault Frequency: 254
Reset counter: 108
Time Indication: 15

It looks like its pointing to a connection or wire somewhere on the system. Which wires would i need to check/look at to see if there is an issue?

Ive also downgraded the firmware and i waiting for a new (genuine Audi) Nav disc to arrive to upgrade it again to see if that helps.

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