was booking the s3 in for a service online, and i've seen the options available are wait and lift. Last time i got it serviced by audi they gave me a little run around for the day. have they changed their policy?
Courtesy cars are expensive on your insurance and not worth the extra expense, guess this is the reason. If it's just one of the standard services I would wait for the job to be done, which take an hour or two. Other than that phone them and ask for a courtesy car if it doesn't suit you.
I dropped my car off last week for a gearbox oil change and they decided to give me a Black Edition A6 3.0TDI .
It used to be a free service for hire cars but they changed their insurance broker so now they charge £12 a day .I thought it was well worth it as I got to experience a quality car for a day . The only issue was that my A3 felt pathetically slow when I got it back from them