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2.0 TFSI Known Oil Consumption problem - 2015 ongoing thread (2009-2011 models)

Tfsi gone Feb 6, 2015

  1. lgooch

    lgooch Well-Known Member VCDS Map User

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    Black tail pipes. Same as my 1.8t. I am like you and think something is wrong but mine passed oil test !
     
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  3. brasiliangringo

    brasiliangringo Member

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    My girlfriends 2008 A4 Cab 70k, suffers from unusually high consumption. I also personally know someone with a new Q5 that had a new engine because of it.

    I think it would be worthwhile if those who have had goodwill fixes, what your VAG history was like?

    Anyone have details of the successful lawsuit State-side ?
     
  4. Tfsi gone

    Tfsi gone Well-Known Member

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    My 2.0 TFSI 211 was repaired just over a week ago. Total cost was £5500 all covered by Audi UK.

    It has got full Audi Longlife Service History.

    There's lots of pages on the net regarding the case in Audi US. Here's a link to one:

    http://www.classactionsnews.com/set...ssive-oil-consumption-class-action-settlement

    As mentioned in a previous post, the oil consumption problem is affecting nearly every TFSI engine size not just the 2.0
     
  5. shady-ninja

    shady-ninja Well-Known Member

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    I'm surprised that no one has mentioned the fatal consequential effects of excessive oil comsumption on tfsi engines.
     
  6. T0m

    T0m Active Member

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    Work this out I have done 700miles now since my car was serviced over a week ago and my oil level has not moved?

    Had it in for a oil consumption test and was told its using .2ltr every 600 miles so my guessing is when they serviced it they have obviously put more oil in than you should and the .2ltr of oil is not showing up as used yet cause there is more in the car than the mmi oil system can register.......madnes eh!
     
  7. jwash42

    jwash42 Member

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    Which is?
     
  8. wolfie138

    wolfie138 Active Member

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    that's what's making me nervous/confused. the last two times i've topped up 0.5l of oil it lasted 393miles and 495miles. i had her in for the test, and so far i've done 170miles and the MMI's not moved! i assume if they'd overfilled i would have got the danger light though?
     
  9. ianv5

    ianv5 Active Member TeamMisano Team V6 Audi S4 quattro Audi Avant Owner Group

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    On those figures your car will pass the test! Approx 625 miles per 1 litre and less it will be classed as a fail.
     
  10. Macdoon

    Macdoon Well-Known Member Team Ibis TFSI Owners Group Gold Supporter S-line owners group quattro Audi A5 Black Edition

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    I did 639 miles on consumption test then light came on, took it back and they said it had failed
     
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  11. ianv5

    ianv5 Active Member TeamMisano Team V6 Audi S4 quattro Audi Avant Owner Group

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    I was told originally 625 miles was the guide mileage for the fail. Regardless of this figure the engine should not be burning any oil, like most other cars that just require a top up once in a while!!!
     
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  13. Gazwould

    Gazwould Well-Known Member

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    Why could they make perfectly good engines 30+ years ago and now this willy up, what were they trying to achieve ?
     
  14. Tfsi gone

    Tfsi gone Well-Known Member

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    The actual mileage for the test is 621 (1000km converted). That's what Audi told me to undertake unless the oil light came on. If the MMI is reading under half way by end of the test it's rebuild time and goodwill negotiation.

    It's true that Audi has gone back in time with their engine reliability!

    It's also concerning that some of these TFSI engines are completely failing resulting in a new one being fitted. Be interesting if these 'new' engines are from the 2012 era onwards?
     
  15. shady-ninja

    shady-ninja Well-Known Member

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    A drop in oil pressure at the upper part of the engine (cylinder head) which leads to the weaker parts failing such as the can chain tensioner and the chain will jump a tooth or more leading to total engine failure.
     
  16. lgooch

    lgooch Well-Known Member VCDS Map User

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    I was told the threshold is 0.5 litres over 623 miles. If you use more than this its a fail.
     
  17. evelyn13

    evelyn13 New Member

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    So booked my car in for march for an oil consumption test, it's now doing around 350-400miles per litre (grrr...). What happens if I'm 150 miles way (I often make a 300 mile round trip most weekends) and my oil light goes on. Audi surely can't expect me to drive it back to them, and I won't be allowed to top up?! But equally I can't make sure I'm always near the audi garage for convenience else It'll take me months to get through the 350-400 miles!
     
  18. Tfsi gone

    Tfsi gone Well-Known Member

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    A4 handbook states consumption maybe upto 0.5 litres per 1000 km. We all know that in itself is way too excessive. Mine registered 0.9 litres for the 621 miles, so it failed miserably!

    evelyn13 - All you can do is call them if the light comes on and explain! I'm sure mine was overfilled as I expected my light to come before the miles but didn't. Anyway they said don't rely on the MMI reading however it turned out to be very accurate with 1 graduation left on the scale. Sounds like ur lucky not to be experiencing any misfires yet with your consumption! Take it that you don't do a lot of town driving?
     
  19. evelyn13

    evelyn13 New Member

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    I drive through town every morning to work (5-miles) then every 2-3 weeks I'll do a 300 mile round trip.
    The car has done A LOT of motorway miles as it's at 96k and I believe it was an audi rep car.
    I'll call them today and see what they will tell me to do if the light comes on, I wonder how far I could technically drive with the light on...
    The drop in miles per ltr has been quite dramatic in the last 2-3k. This is all very annoying considering how much I paid for the car! I'm really not expecting them to pay for the fix, or even contribute but I need to take the £60 risk that they MIGHT. I checked my service book today and it's had 5 audi services, and then 2 non-audi (grr!).
     
  20. lgooch

    lgooch Well-Known Member VCDS Map User

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    If your light comes on and you are in the middle of nowhere I was advised to top up the oil. Record how much you have put in (suggest a full 1 litre) and take it to them asap. I would be inclined to video record everything as proof. I.e. Your dash light on, mileage, date on clock and also showing yourself topping it up with oil.

    There is no arguments then but given the number of cars failing the test, I can't see them doubting you.
     
  21. MartyA4

    MartyA4 New Member

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    I was advised once the light came on the car was no longer to drive the car and it had to be recovered otherwise the consumption test would be incorrect. I booked my car in when it was on the bar on the mmi and luckily enough the light came on 2 miles before I reached the audi garage
     
  22. ianv5

    ianv5 Active Member TeamMisano Team V6 Audi S4 quattro Audi Avant Owner Group

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    I kept an eye on the MMI and took it in with one bar left, garage did the test and failed. Unbelievably they gave me the car back without topping up the oil so oil warning light came back on, to say the least I was not very happy! Luckily I was still carrying a litre of oil in the car! A few choice words with the dealer after. Must say after that episode garage was alot better and fix done for nothing. Currently on 750 miles and oil level has remained full! Time to get my Revo stage 1 remap put back on me thinks!
     
  23. evelyn13

    evelyn13 New Member

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    This is really good advice, thank you! I will be really lucky to have the light come on near the Audi garage, and if it makes it anywhere near the 600 miles I'll know they've over-filled. If they do say the car has to be recovered, I'd hope they would fund it as I'm not my breakdown company would be too happy about me refusing to have oil put in the engine! I called Audi at 9am this morning asking about the question I asked, and they still haven't called back - not happy with the Nottingham Audi :(

    My car doesn't have an MMI (I'm guessing you're referring to on-board computer that indicates oil level) so can't check this out, which is annoying.

    Edit: Could I moan anymore in one post...?!
     
  24. wolfie138

    wolfie138 Active Member

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    guy at my dealer said the light wouldn't be a problem, there's still about 70% of the oil in the car. i was asking about the same sitch, what should i do if i get the light on and i'm not close to the dealer.
     
  25. lgooch

    lgooch Well-Known Member VCDS Map User

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    So after mine passed the oil consumption test before Xmas which the result was 0.14 Litres used over 621 miles, meaning that to use a litre of oil I would have to cover 4448 miles, as of this morning the oil light has come on again. This time from a full engine of oil I have done 1341 miles until the light has come on. Really not happy with the oil consumption test carried out. I now have an audiable rattle from the timing chain area so I am going to try another dealership. I have booked it in and following the engine light on this morning here is the email I have sent to the service manager at the dealership.
    ----------------------------------------------------------------------------
    My vehicle which is a 2009 (59) A3 1.8 TFSI on registration plate ******* is due to be with you on the 9th of March to have some investigation work done due to a rattle coming from the engine bay when under load at 1400 to 2200 rpm. (I think its the timing chain tensioner or something related to this but no doubt you will find the source of the noise when you have the car.)
    The car was bought in May 2014 from York Audi as a used approved vehicle with full Audi history and approximately 24550 miles on it at the time of purchase. The car came with a 12 month used approved warranty which expires on 22/05 of this year.
    We don’t do that many miles in the vehicle and this is the reason we bought a petrol after having issues with DPF’s in another VAG branded car. Unfortunately after around 2000 miles we noticed that the engine oil light came on. I simply put this down to the dealership not having topped up the oil when I collected it and thought nothing of this.
    However I found that it started using more oil as time went by and the rattle from the engine bay had started to occur. I therefore contacted Audi ********** (local dealership) to investigate. They told me that they could not replicate the rattle from the engine bay, dismissed it totally and that they would do an oil consumption test.
    The car was dropped off with them at 29,001 miles and returned to them at approximately 29600 miles and I was told that the car had only used 0.14 Litres across this mileage. When challenged I was informed that the threshold for failure was 0.5 litre over 1000km (621 miles). Therefore to my calculations assuming that the dipstick max mark to the oil light illuminating is around 1 Litre of oil I would be able to do at least 4448 miles between oil top ups.
    I was none too happy with the way they dealt with me (they actually lost my car for three days and told me it needed an MOT when it didn’t) and I vowed I would never return either of my Audi vehicles to them due to their incompetence. At 29600 miles the engine was full of oil on the 22nd December when I collected it from Audi ********* As of this morning at 30941 miles which means the car has done 1341 miles the engine oil light has lit up again suggesting that the car has used over 1 litre of oil whilst covering 1341 miles. The car has all of the symptoms of failing piston rings (thick black soot on the tail pipes, white smoke when cold, typical rattle from timing chain/tensioner area of the engine possibly due to low engine oil pressure) which is plaguing petrol engines 1.8T (CDA) and 2.0T (BUL) from model years 2009 to 2011. I wish to know where I stand with a car which is on the threshold of failure according to Audis oil usage guidelines of 0.5 litre over 621 miles (versus my 1 litre approx over 1341 transposed to 670 miles to 0.5 litre of consumption). In order to actually “technically” fail the test the car would probably be out of warranty due to the time it takes us to do 621 miles. In essence I am 49 miles away from an “Audi official” engine failure.
    There is something clearly amiss with the claimed oil consumption that ******** reported and what I am currently experiencing as the same amount of oil should get me 4448 miles when I am only receiving 1341. Unless of course over the 1341 miles it has covered the engine is deteriorating rapidly.
    I would very much like to discuss this with you when I drop my car off at your dealership on the 9th March. Alternatively I would appreciate a call on the mobile number specified below as I would very much like to potentially take this up with Audi UK, however I am unsure on the protocol to do so.
    Attached is evidence of the mileage when tests have been done and a couple of photos showing todays date, mileage and the oil light on together with heavily soot laden tail pipes.


    Lets see where this gets me !
     
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  26. T0m

    T0m Active Member

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    Mate I'm not sure but I've done 800 miles now and my oil level says its full still so how can that be if last time it used .2ltr in 700 miles?
     
  27. Tfsi gone

    Tfsi gone Well-Known Member

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    You've probably jinxed it now T0m!

    Igooch - I would certainly contact Audi UK and get a case opened even before the car goes into the dealer! You should forward the email once a case manager has been assigned. Will most probably be the same lady who dealt with mine!

    At the end of the day, any cars passing the consumption test recently WILL fail at some point soon if they have the incorrect Pistons and Rings fitted!

    Update on my £5500 repair from the 12th Feb 2015 - Oil MMI still at max, new chrome tail pipes still brand new looking with no carbon deposits! and more importantly no misfires on cylinder 2!
     
  28. Tfsi gone

    Tfsi gone Well-Known Member

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    Quick tip - If you have a 14mm spark socket handy, whip out a spark plug from cylinder 2 (second in from the front of the bonnet) and see if there's any oil residue/carbon on it!!! I bet most cars with heavy oil consumption will have!! Some may even have oil residue in the spark plug/coil pack recess!

    By the way the links above for Sparks and Sockets are auto generated.
     
    Last edited: Feb 25, 2015
  29. lgooch

    lgooch Well-Known Member VCDS Map User

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    had a bit of a breakthrough by trying a different dealer. It would appear that my email has done the trick (so far) and the service manager called me and agreed that I am 40 miles over the threshold for a rebuild which should not be argued over. He is raising a DIS (Dealer something or other) with Audi UK and said not to worry about the warranty running out. Really helpful and refreshing to speak to a service manager who actually knows something about cars ! Discussed another oil test, oil pressure test and also inspecting spark plugs which I did myself this afternoon.

    Any comments on these. They look a bit black to me. But were your similar Mike J ? No actual wetness but the car had been stood for 24 hours if this makes a difference.

    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
     
  30. lgooch

    lgooch Well-Known Member VCDS Map User

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    and here is my tail pipes. Just like them have come off a 20 year old diesel coach with 400K on it.
    [​IMG]
     
  31. Tfsi gone

    Tfsi gone Well-Known Member

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    Have to say your NGK sparks don't look as bad as mine were! There is a lot of carbon on the base but the contacts look reasonably clean. My contacts were black and oily but had been in for over 30K. Depends on how long they have been fitted! They should though be clean with light brown deposits.

    The exhaust tips though show a different story! (I will post a pic tomorrow of mine). No way should a modern petrol engine produce that much carbon especially with a catalytic converter fitted!

    Glad to hear your getting somewhere with Audi. Persurveriance is the key!!

    You been in contact with Audi UK?
     
  32. lgooch

    lgooch Well-Known Member VCDS Map User

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    Didn't contact Audi uk. I just tried a different dealer and the one I originally used is quite frankly the worst garage I have ever dealt with.

    The new dealer I am now dealing with has contact Audi uk on my behalf and opened a case with them. They couldn't be more helpful
     
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  34. rum4mo

    rum4mo Well-Known Member

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    In my experience of modern VAG petrol engine cars, black exhaust tail pipes mean nothing, what is important is that the inside of the tail pipes are just black carbon and not oily thick black stuff, If you want to keep the tail pipes clean then I think that you need a diesel engine and a DPF!
     
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  35. Tfsi gone

    Tfsi gone Well-Known Member

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    Shame the diesel Audi's have a DPF otherwise I'd have kept mine and never gone through this piston problem nightmare at all!

    DPF deletion was going to be my answer but that has already been targeted by MOT. Nevertheless a modern petrol car should be clean!

    Anyway I can now say I'm happy with a petrol Audi. Clean, fast and extra 2 yr parts warranty on engine!
     
  36. DurhamLad1973

    DurhamLad1973 New Member

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    Slightly off topic but my 2.0t Passat suffered engine failure, after having it recovered via the AA to a indi VAG specialist I was presented with a £2500 bill after a full engine rebuild!

    VW wanted nothing to do with it but now all of these documented problems are being covered by Audi, almost as an admission of the problem we all knew about.

    I sold my Passat just over a year ago so someone will have trouble free motoring at my expense, do you think there would be any chance of a retrospective claim to VW given their original stance on this subject?
     
  37. wolfie138

    wolfie138 Active Member

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    well i'm 320 miles into the test and the MMI still hasn't moved. i dunno what's going on here, but when i bring it up on the MMI it pops up immediately showing the full scale - normally when i bring it up, if eg i get the top-up warning, i have to wait, i get the message saying "engine must be switched off and warm, proper reading is in about 2 minutes" etc - so how come now it's coming up immediately? and more to the point, how am i suddenly getting zero oil usage, is the key point....
     
  38. lgooch

    lgooch Well-Known Member VCDS Map User

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    What type of driving are you doing. I find mine uses the most in stop start traffic. Motorway driving just meant racking up the miles at constant load and relatively low revs and mine passed the oil test however it's used 1.25 litres over 1300 miles doing stop start and is now technically a failure.
     
  39. Tfsi gone

    Tfsi gone Well-Known Member

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    DurhamLad1973 - I doubt you will be able to get anything even if there was now as a recall as you've unfortunately sold the car on.

    wolfie138 & Igooch - I'm sure mine used much more oil stop/starting around town however I had to undertake my test on the motorway due to a recurrent misfire on cylinder 2. It's does make me wonder if they overfilled yours a little?
     
  40. T0m

    T0m Active Member

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    Its funny mines nearly at 1000 miles and not used a drop of oil mixture of motorway and town driving went in for its test ages ago passed on .2ltr every 600 miles but since it was serviced last month it says it hasnt used a drop which makes me think theyve over filled it!!!!!
     
  41. Tfsi gone

    Tfsi gone Well-Known Member

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    Nearly 3 weeks after the piston repair and the exhaust tips are still clean...

    A4 Exhaust Tips.jpg
     
  42. DurhamLad1973

    DurhamLad1973 New Member

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    Thought as much, just probably wanted someone to confirm what I already deep down knew.
     
  43. rum4mo

    rum4mo Well-Known Member

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    When I had a VX Cav 2000 16V GSI 4X4 I used to like it when it had had a long hard run and the exhaust got cleaned out, same on VW Passat 2.8 V6 4Motion, but with my Audi S4 B8 I've yet to be able to work it hard enough for long enough to end up with clean tail pipes. As I bought it secondhand and with Milltek exhaust with big single oval black tail pipes, it is very easy to clean the tail pipes out, but it does not "use" oil.
     

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