Facelift 1.4cod 1st oil service

Wxm

Registered User
my 1.4 cod is 7 months old with 8500 miles and it’s just come up with oil inspection /chsnge warning . I’ve rang Cheshire oaks Audi and been told it’s £238 for a long life oil service .

£238 for an oil change seems excessive !
 

S32B

Registered User
my 1.4 cod is 7 months old with 8500 miles and it’s just come up with oil inspection /chsnge warning . I’ve rang Cheshire oaks Audi and been told it’s £238 for a long life oil service .

£238 for an oil change seems excessive !
Taking the P mate, Cheshire Oaks did my S3's first service for £202 in 2016 and that had around 8,000 on the clock at the time, my second service I used these guys http://www.unit20.com/ in Neston on the Wirral.

This is why, S3 2nd service quotes:

Cheshire Oaks Audi £365
Crewe Audi £401.19
Liverpool Audi £439.80
Unit20 Audi specialist £220

I now have the A5 coupe and I will be taking it to Unit20 for all the required services.

EDIT* Send Martin a message via his site or facebook with your reg and mileage and he will give you a quote.
 
Negotiate directly with the dealer. I got S3 oil service for £190 a couple of months ago. They still lifted my leg but main dealer service history, any updates and dealer good will in the event of a warranty claim is probably worth the little bit extra.
 

Retroman

Audi A3 2010 Sportback 2.0 TDI 170 (CBBB engine)
Many of the VAG garages also sell OE oil filter and new sump plug kits via ebay - a kit for my car is just under £10.
 

PhilsA3

Registered User
Over the years I have done my own oil changes on new cars, even within the warranty period rather than take it to a dealer and be ripped off financially and you have no idea in reality what oil or grade of oil the apprentice has stuck in from a drum he finds at the back of the workshop whilst he is rushing to go on his break.....

In the past I would just take my chances on no engine related faults within the warranty period......

Lately, I've just taken to shopping around, playing one main dealer off against another, sometimes it works......
 

S32B

Registered User
Negotiate directly with the dealer. I got S3 oil service for £190 a couple of months ago. They still lifted my leg but main dealer service history, any updates and dealer good will in the event of a warranty claim is probably worth the little bit extra.

I know what you're saying to a degree, but as long as you have it done properly using genuine parts it doesn't affect any warranty problems (goodwill for small things aside...maybe!).

I used to feel it's best to keep everything with them, but I felt let down big time by Audi when I came to px and I let them know it (before I had the 2nd service done). I'd bought the car from Cheshire Oaks, had it serviced by Cheshire Oaks and they knew I'd looked after it. When I came to look at another car even though they said it was mint they gave me the same price as I'd get from we buy any car!!! I said "How can that be right, I bought from you, had it serviced by you, you've said it's mint, I want another Audi from you, yet you are offering me less than anyone for it?", the reply "Well it costs us £2k to check the car and get it ready for sale".....which is a load of bull!

I decided to keep the car for another 12 months and had it serviced by unit20. When I came to buy the A5 from Cheshire Oaks, they were still offering me less than everyone else and the same as WBAC! I sold it to a sports car specialist for £2k more than Audi offered me! So all this keep a full main dealer history and you get more for it is bull, as long as the service has been done and you have the paperwork to prove it most buyers are fine.
 

Carefree69

Registered User
Totally agree, I have used an Audi Independent Specialist for my servicing in the past and will do so in the future with my new 8V.

The guys at the Audi Indy I use are ALL trained Audi tech’s and because they are independent and it’s their own business the service and quality of work literally p!sses over anything I’ve ever had done at a Main Dealership.

That ‘keep in with the Main Dealer’ cr@p is both unnecessary and outdated. Hey, if you are happy spending £xxx more for a service at a Main Dealer then you crack on. People these days aren’t stupid, as long as a service book is stamped at the right times and the work carried out is correct then they dont care whether it’s a Main Dealer stamp or a quality Audi Indy stamp in the book. Oh, you’ll get the odd anorak exception to the rule, but on the whole people wont care one bit.

Please don’t anyone be fooled into thinking that Main Dealer loyalty will do you any favours because it hardly ever does (see above), they only do what’s right for them.

Nah, I’d much rather save loads of money whilst getting a much better service.:racer:
 
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ScottTDI

Registered User
£178 for the first fixed service on my cabriolet 1.4Cod at Portmouth Audi.
 

RichardT

Registered User
Mine was about £190 at MK Audi
 

Carefree69

Registered User
Exactly my point. Drain oil, fill up oil. £178/£190 for the pleasure. Oh, and assuming they’ve used the correct oil and not some old sh!t at the back of the workshop.

Main Dealer loyalty? Pah :tearsofjoy:
 

KenL

Registered User
my 1.4 cod is 7 months old with 8500 miles and it’s just come up with oil inspection /chsnge warning . I’ve rang Cheshire oaks Audi and been told it’s £238 for a long life oil service .

£238 for an oil change seems excessive !

How many threads are we going to have about these rip off Audi dealers.

Vote with your feet and go elsewhere.
 

DrEskimo

Registered User
Pure value for money .

You can get a free carbon clean with a 130 mph test drive afterwards and a deep paintwork clean with a grit sponge .

My favourite was a guy who caught the valet bloke at a Nissan dealer urinating in the wash bucket before cleaning his car on his dashcam footage...

(queue the inevitable "I wouldn't p*ss on a Nissan even if it was on fire" jokes...)
 

S32B

Registered User
Please don’t anyone be fooled into thinking that Main Dealer loyalty will do you any favours because it hardly ever does (see above), they only do what’s right for them.

Exactly, they just look at the book price and give you that, the same as a lot of other dealers do!
 

Alva78

team Nano, Black Styling package H&R 8mm spacers
When you think of it they only use QUANTUM gold oil (if that) which comes in 4 ft high barells .Bought at a huge discount probably £8-9 a gallon.There is a huge profit being made on services.I will have to suffer this ,this coming July even though I can carry out an oil service myself.Just to keep the service history going.
 
I know what you're saying to a degree, but as long as you have it done properly using genuine parts it doesn't affect any warranty problems (goodwill for small things aside...maybe!).

I used to feel it's best to keep everything with them, but I felt let down big time by Audi when I came to px and I let them know it (before I had the 2nd service done). I'd bought the car from Cheshire Oaks, had it serviced by Cheshire Oaks and they knew I'd looked after it. When I came to look at another car even though they said it was mint they gave me the same price as I'd get from we buy any car!!! I said "How can that be right, I bought from you, had it serviced by you, you've said it's mint, I want another Audi from you, yet you are offering me less than anyone for it?", the reply "Well it costs us £2k to check the car and get it ready for sale".....which is a load of bull!

I decided to keep the car for another 12 months and had it serviced by unit20. When I came to buy the A5 from Cheshire Oaks, they were still offering me less than everyone else and the same as WBAC! I sold it to a sports car specialist for £2k more than Audi offered me! So all this keep a full main dealer history and you get more for it is bull, as long as the service has been done and you have the paperwork to prove it most buyers are fine.
I used to sell my cars privately but always sub £5k and would only do it these days for bank transfer.
Audi offered £2k more than Mercedes for my old Golf and sometimes it's just not worth the hassle. I've traded two cars in to Audi and felt that I got a fair price for my old car (£1500+ more than WBAC) and a hefty discount on a brand new one both times.

I had trouble with my last A3, the main dealer had it for six months trying to fix it with "support" from Germany. It was a fairly minor fault and the car was still drive-able. It was annoying that it took so long to fix, but sometimes that's the way with buggy software and complicated control systems. In the time Audi had my car, they supplied me with a total of five practically new cars and I drove them a total of over 6000 miles. Fair enough it was warranty work and I wouldn't expect that if it was out. If they need a part whilst my car is in for service, I keep the loan car until it's ready. That's the deal and I cannot fault how I have been treated since dealing with Audi.
Would an independent have the resources to do that?

Audi's glass palaces full of sharp suits, stilettos, cakes, coffee and free loan cars don't run on fresh air and we have to pay for it all somewhere along the line. If they do it by lifting my leg for £100 every year in excessive servicing costs then so be it - but I know they have the back up of a large company, plenty of people to complain to if anything goes wrong and I'm not going to be without a car whilst they source that elusive faulty or broken part.
 

S32B

Registered User
Matt Titanium said:
I used to sell my cars privately but always sub £5k and would only do it these days for bank transfer.
When I sold mine to the sports car specialist he did a bank transfer there and then, I checked it on my phone and could see the money in my bank...no problems at all, he then gave me a lift home in the car he'd just bought off me.

Matt Titanium said:
Audi offered £2k more than Mercedes for my old Golf and sometimes it's just not worth the hassle. I've traded two cars in to Audi and felt that I got a fair price for my old car (£1500+ more than WBAC) and a hefty discount on a brand new one both times.
I agree it is, but an extra £2,000 is worth a bit of hassle and being without a car for 24 hours, if it was £200 then I wouldn't bother and just switch keys on the day. I also got 21.4% off the latest car bought from them, so I think I did well with regards to discount! :)

Matt Titanium said:
I had trouble with my last A3, the main dealer had it for six months trying to fix it with "support" from Germany. It was a fairly minor fault and the car was still drive-able. It was annoying that it took so long to fix, but sometimes that's the way with buggy software and complicated control systems. In the time Audi had my car, they supplied me with a total of five practically new cars and I drove them a total of over 6000 miles. Fair enough it was warranty work and I wouldn't expect that if it was out. If they need a part whilst my car is in for service, I keep the loan car until it's ready. That's the deal and I cannot fault how I have been treated since dealing with Audi.
Would an independent have the resources to do that?
The independent wouldn't be doing the warranty work so no need! Audi would as the car is under 3 years old, so they would provide me with a car! I had a brand new R8 when they did some warranty work on my S3 when I had that ;)

Matt Titanium said:
Audi's glass palaces full of sharp suits, stilettos, cakes, coffee and free loan cars don't run on fresh air and we have to pay for it all somewhere along the line. If they do it by lifting my leg for £100 every year in excessive servicing costs then so be it - but I know they have the back up of a large company, plenty of people to complain to if anything goes wrong and I'm not going to be without a car whilst they source that elusive faulty or broken part.
Yeah they do it by offering £2k less than anyone else for your Audi when you go to buy a new one :D
I don't have to pay £145 extra against (cheapest quote) - £219 against (most expensive quote) for the same maintenance service and I still get to use the same warranty as anyone else! I also get the free coffee, same dealership showrooms, heck I even got collected from my home to collect the A5 as I said I'd sold my S3 and was without a car for 24 hours :) They also can't say "You can't have a car because you never had it serviced by us".
 
When I sold mine to the sports car specialist he did a bank transfer there and then, I checked it on my phone and could see the money in my bank...no problems at all, he then gave me a lift home in the car he'd just bought off me.


I agree it is, but an extra £2,000 is worth a bit of hassle and being without a car for 24 hours, if it was £200 then I wouldn't bother and just switch keys on the day. I also got 21.4% off the latest car bought from them, so I think I did well with regards to discount! :)


The independent wouldn't be doing the warranty work so no need! Audi would as the car is under 3 years old, so they would provide me with a car! I had a brand new R8 when they did some warranty work on my S3 when I had that ;)


Yeah they do it by offering £2k less than anyone else for your Audi when you go to buy a new one :D
I don't have to pay £145 extra against (cheapest quote) - £219 against (most expensive quote) for the same maintenance service and I still get to use the same warranty as anyone else! I also get the free coffee, same dealership showrooms, heck I even got collected from my home to collect the A5 as I said I'd sold my S3 and was without a car for 24 hours :) They also can't say "You can't have a car because you never had it serviced by us".

I bow to your superior negotiating skills however lower volume big cars with an artificially high price and heavy depreciation usually attract hefty discounts new from most manufacturers.
I don't believe that I could have sold my old A3 for anywhere near £2k more than Audi gave me, but perhaps they just wanted to improve customer relations and make amends for failing to identify and repair the problems with my car for six months - and then my new FL factory order took 3 months to build and deliver.

Perhaps Audi should change their business model to trade out of a double industrial unit behind a wheel refurbishers and kitchen manufacturer at the back of a medium sized industrial estate, leave their customers to stand kicking their heels in the workshop until a master tech decides to stick his head out from under a bonnet, wipes his hands on an oily rag and ask you what you're after.
 
...leave their customers to stand kicking their heels in the workshop until a master tech decides to stick his head out from under a bonnet, wipes his hands on an oily rag and ask you what you're after.
Is this jaundiced view based on personal experience? It certainly doesn't tally with the service I've had from the independent specialists I've used, but then maybe I'm lucky.

Assuming an equal level of competence as far as the actual hands-on work is concerned, I'd far rather sit in a waiting room with a moth-eaten carpet that smells of fags while idly browsing a year-old copy of Nuts than sit in a stainless steel and glass wedge watching the Sky News tickertape if it's going to save me the thick end of eighty or ninety quid for every hour I'm in there.

.
 

KenL

Registered User
I bow to your superior negotiating skills however lower volume big cars with an artificially high price and heavy depreciation usually attract hefty discounts new from most manufacturers.
I don't believe that I could have sold my old A3 for anywhere near £2k more than Audi gave me, but perhaps they just wanted to improve customer relations and make amends for failing to identify and repair the problems with my car for six months - and then my new FL factory order took 3 months to build and deliver.

Perhaps Audi should change their business model to trade out of a double industrial unit behind a wheel refurbishers and kitchen manufacturer at the back of a medium sized industrial estate, leave their customers to stand kicking their heels in the workshop until a master tech decides to stick his head out from under a bonnet, wipes his hands on an oily rag and ask you what you're after.

Does this win a prize as the most sarcastic post of the year so far?
 

S32B

Registered User
I bow to your superior negotiating skills however lower volume big cars with an artificially high price and heavy depreciation usually attract hefty discounts new from most manufacturers.
I don't believe that I could have sold my old A3 for anywhere near £2k more than Audi gave me, but perhaps they just wanted to improve customer relations and make amends for failing to identify and repair the problems with my car for six months - and then my new FL factory order took 3 months to build and deliver.
Yes, maybe they gave you a good price because of all the trouble you had as you say, but you will find a lot of people on here get a very poor px price when buying another Audi and they take their car elsewhere.

Granted bigger cars bigger discounts to have (if you push), average for the A5 was around 17% from the likes of carwow, but to be honest I also got around 11% off the S3 which I thought was good at the time! Both cars came in at the same price per month, so I'm happy with that. The list price if I recall on the S3 was about £32k and £38k on the A5 coupe, I don't buy a car on the total cost, I set a figure per month which I'm happy to lose with £1k down and get what I fancy, if at the end the car has equity it's a bonus, if it doesn't I just start again.

Perhaps Audi should change their business model to trade out of a double industrial unit behind a wheel refurbishers and kitchen manufacturer at the back of a medium sized industrial estate, leave their customers to stand kicking their heels in the workshop until a master tech decides to stick his head out from under a bonnet, wipes his hands on an oily rag and ask you what you're after.
No need to do that, just charge a reasonable rate! Liverpool Audi £439.80 vs Audi specialist £220, for someone doing the same thing to the same standard, using the same parts can not be justified by saying "Well you have got free coffee and a posh showroom". Come on you can't argue with the figures, is free coffee and a posh showroom worth that difference? (They are only 12 miles apart!)

Is this jaundiced view based on personal experience? It certainly doesn't tally with the service I've had from the independent specialists I've used, but then maybe I'm lucky.

Assuming an equal level of competence as far as the actual hands-on work is concerned, I'd far rather sit in a waiting room with a moth-eaten carpet that smells of fags while idly browsing a year-old copy of Nuts than sit in a stainless steel and glass wedge watching the Sky News tickertape if it's going to save me the thick end of eighty or ninety quid for every hour I'm in there..
Exactly, save our cash and just use the posh premises when we want a new car :D

A review that stood out from the Audi specialist I used when I was researching them:

"After experiencing the pretty poor service of my local Audi Dealership with my RS6 the excellent service and expertise from these guys was a refreshing change and worth the 400 mile round trip. They are very worthy of the reputation that they have."

I thought if it's good enough for his RS6 and he did a 400 mile round trip, it will do for my little S3 and any Audi's I have after that :p
 
Is this jaundiced view based on personal experience? It certainly doesn't tally with the service I've had from the independent specialists I've used, but then maybe I'm lucky.

Assuming an equal level of competence as far as the actual hands-on work is concerned, I'd far rather sit in a waiting room with a moth-eaten carpet that smells of fags while idly browsing a year-old copy of Nuts than sit in a stainless steel and glass wedge watching the Sky News tickertape if it's going to save me the thick end of eighty or ninety quid for every hour I'm in there..

Been there, done that and am well familiar with grubby garage desks with combined smell of the oil on the chairs and the Calor gas heater. I still use one for MOTs
But for the S3, I'd rather just drive to Audi, swap my car for a loaner then take it back when they've finished the work.
 

KenL

Registered User
Its a half hour job, I am happy to wait.

Do Audi dealers provide a free loan car or is there some admin or insurance charge?
 
Its a half hour job, I am happy to wait.

Do Audi dealers provide a free loan car or is there some admin or insurance charge?

I've never known a main dealer take just half an hour to do anything and they've never asked me to pay any extra for admin or insurance charges on loan cars, even for servicing.

I realise that nothing is free and all the Audi glass palaces, staff loan cars etc. have to be paid for somehow, so some of it is rolled into the price for servicing.

Independents don't carry the overheads but also lack the back-up if anything goes wrong. Why not just save an extra £50 and do your own oil change? You can keep the receipt to prove you bought the filter and correct oil. Should my engine go bang at 15k though, my dealer is the only outfit that has worked on the car and I don't have to start proving correct servicing has been carried out.
 

Retroman

Audi A3 2010 Sportback 2.0 TDI 170 (CBBB engine)
For a first service on a normal, 4 cylinder, new (one year old car) I think something up to £200 is reasonable. For average mileage they won't change any filters, brake fluid or spark plugs but they will:-
change engine oil and filter (guessing about 4 litres in your car)
check and top up any fluids
Visually check the brakes
Visually check the tyres and record remaining tread depths on your service report
Plug in a diagnostic for faults and updates
Some Audi dealers even take a little video record and talk their way around the underside of your car as they conduct their checks :chuncky:
 

KenL

Registered User
I got the video, free coffee, offer of a loan car, offer of a wash and vacuum, visual checks on everything, pressure checks on all tyres including the spare etc etc on my wife's Skoda for £96 with zero haggling.

This was at a glass palace main dealer in Edinburgh. I might be asking them for a quote to service my A3. They have pretty much the same engines and systems as the Audi and it is about 100 yards from Edinburgh Audi.
 

Retroman

Audi A3 2010 Sportback 2.0 TDI 170 (CBBB engine)
I remember when Skodas were strange little East German cars that you could probably pick up 2nd hand for around £96. :highly amused:
 

KenL

Registered User
I remember when Skodas were strange little East German cars that you could probably pick up 2nd hand for around £96. :highly amused:

Showing your age (and lack of knowledge) there.

Skoda was/is a Czech company not East German. Not sure when they were taken over by VW.

Skoda are always high up customer satisfaction surveys, I wonder why?
 

DrEskimo

Registered User
I realise that nothing is free and all the Audi glass palaces, staff loan cars etc. have to be paid for somehow

I'll hazard a guess it largely comes from the 'Audi Finance' section of the business....

I mean if the high street APR is 2.9%, I imagine Audi are 'buying' an interest rate even lower than that from Barclay's et al., then slapping up to 6% APR on their finance packages....must be in the region of 4/5% of that APR that is just pure profit for them?
 

S32B

Registered User
I got the video, free coffee, offer of a loan car, offer of a wash and vacuum, visual checks on everything, pressure checks on all tyres including the spare etc etc on my wife's Skoda for £96 with zero haggling.

This was at a glass palace main dealer in Edinburgh. I might be asking them for a quote to service my A3. They have pretty much the same engines and systems as the Audi and it is about 100 yards from Edinburgh Audi.
Why on earth would you want to do that when you can drive 100 yards more and pay at least £100 more to sit in a showroom with 4 rings on it?!? :p Think of all the hassle if anything were to go wrong, it takes an age to show your service receipt! :D
 
Why on earth would you want to do that when you can drive 100 yards more and pay at least £100 more to sit in a showroom with 4 rings on it?!? :p Think of all the hassle if anything were to go wrong, it takes an age to show your service receipt! :D
Why pay Audi prices at all if you're not bothered about the four rings?

A Kia Stinger is exactly the same as an A5 isn't it? 20% cheaper, free servicing and has a warranty that lasts longer than the monthly payments.
 

S32B

Registered User
Why pay Audi prices at all if you're not bothered about the four rings?

A Kia Stinger is exactly the same as an A5 isn't it? 20% cheaper, free servicing and has a warranty that lasts longer than the monthly payments.
It's all about depreciation my friend, Audi cars hold their price beter, which means the monthly payments are less! plus the build quality is better :) I work for Vauxhall and even with my works discount an equivalent Insignia via PCP is more expensive than the A5 coupe which costs more!

Also 3 years warranty does me, as I change them before then anyway, the S3 was changed after 2 years 7 months.
 

S32B

Registered User
Why pay Audi prices at all if you're not bothered about the four rings?

A Kia Stinger is exactly the same as an A5 isn't it? 20% cheaper, free servicing and has a warranty that lasts longer than the monthly payments.
Just out of interest I've just looked at the Stinger, it is a nice car :) But then you get to the maths :(

I built a mid range one and then looked at what I could get it for:

2.jpeg


£32,431 and throw my normal £1,000 in to leave £31,431 to finance on a PCP over 3 years =

stinger1.jpg


That's £200 per month more than my A5 using the same deposit :blink: and I'm sure it's a lot more than a lot of guys on here are paying for their S3's as well!!!
 
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