customer service

  1. G

    Audi rejected a request of full refund or compensation

    My car has undergone a series of repairs last year and it all started within less than a year of purchase. The issue was with the steering wheel creaking noise coming from the upper side of the steering column. I have raised a complaint with Audi UK as well but they sent the query back to the...
  2. GR25

    Dealer recommendation? having a right hassle with my Audi dealer...

    Hey everyone, My Audi is around 3 years old now, and I am currently looking at a new Audi S3. However, my current Audi went in for a small fault with the air conditioning (was making a grinding sound). The dealer had the car for 9 days before returning to me, and to cut a long story short I...
  3. B

    Amazing customer service

    Just had really good customer service from Glasgow and Edinburgh Audi. Wrote and email last night to ask about getting my S3 looked at which has an incredibly annoying rattle in the passenger seat. Car still has 2 months warranty left so thought I'd better do it now. Got an email response...