Main Dealers item created by FactionOne, Jun 25, 2015
Pros - Thorough, professional, reliable
Cons - Distance from me....wish my local main dealer was this good!
I would really recommend this dealership
I have had nothing but excellent service from the guys here.
They went over and above, listened to my 'end user' thoughts and took them on board to review alternative options.
They were able to take my car in far sooner than my local main dealer and times and dates to suit me.
For all my genuine parts requirements I use my local Audi dealership.
Helpful, friendly, welcoming and always put up with my strange part requests for some of the more obscure things I want...
If you're in the Worcester area and need genuine parts give them a try...
Pros - My closed dealer
Cons - Expensive
Try to push service items early
Had a full inspection service yesterday.
Tried to push me into the following additonal work early:
1) S-Tronic gearbox oil change - due at 36000, my car has done 28000. Why suggest that this is 30% early! Quotes >£200 + vat
2) Brake pads 70% worn - Suggested to change now, why change with 30% left - Quoted >£300 + vat - Very expensive for pads!
3) 2 tyres at 3.5mm suggested to change. Why change with double legal limit! - Quotes £280 each - over £100 each more than I paid for the lat set.
Car was "cleaned" by not very well, I think it must have been done by a child as they obviouly couldn't reach the roof! If this an indication of the level of work they carry out I worry about the quality of the rest of the service.
Will be going to either a different dealer or independant for next service
Cons - VERY expensive!
I took my car in to investigate warning lights for esp and emission control light. Emission control was a faulty throttle body. They wanted 600 quid to fit a throttle body (Cost of part 150 quid (that is to me, not even trade price). 15 minute job, which I didn't proceed with there. They charged me 160 quid to check some fault codes and reset the esp, which is ott in my opinion. I will never take my car back there again.
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