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Marc, 2 words, insurance and warranty, both will try anything to wiggle out of having to pay up.

Thanks for your help Kempysue, I spoke to Audi customer services before your thread (they were no help), however if you can provide me with any help in getting 70% discount please let me know. Are you fitting a secondary inner guard to the car or just hoping for better luck. Indeed a local Audi...

Camerson my 2014 A3 has a stone smashed condenser, after less than 3000 miles. My dealer refused to foot any of the bill but did reduce the cost down to £650! I am going to try my own guard like other on here have. Trying to tackle Audi themselves is a total waste of time.

My 2014 A3 was in the dealer this week with exactly the same problem. I was quoted £845 inc VAT. This is a design fault, those gaps are huge. My plan is to go to an Audi specialist for a much cheaper repair and possibly fit a secondary inner mesh. Anyone considering a new shaped A3 think very...