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Ok, so a positive update! Audi went the extra miles after my letters and complaint to Audi HQ. I dropped my car off out of hours to pick up a courtesy car. They were not ready to release to car as it wasn't finished the day after they checked it out. So I took home a brand new A6 quattro for 3...

Have a look at my current thread for my current issue and current status, incase it's the same

It is the whole bottom section of the seat, any road bumps you bounce up and down. The tilt handle on your right side also goes up and down and it's connected to the under section. After sending a final polite warning to Audi for a reply at the same time as putting in a customer service...

Audi Reading did refuse to fix under warranty. I have now had to write a letter to Sheffield Audi where I bought the car from in Feb, with just 21,000 on an 18 plate with the help of citizens advice, currently they are ignoring me after saying it was not their problem, I could have broke it...

Ok so an update, I went under the seat and this whole section is moving, which is actually the main lower part of the seat not just the leg / thigh rest! I have a video but not sure if it can be posted here. Any ideas? So as you go over a bump the whole part moves now

Apologies if it wasn’t clear in the title. It’s loose and wobbles when you drive over bumps, it moves my hand as well rather than being solid

Hi, So my A4 went in for a service at Audi this week, as its under warranty as there were a few things I wanted them to check it made sense if they did flag anything that it could get sorted at the same time without losing the car for a second appointment weeks away. I asked them to look at...

Hi, So a seal went on a long drive on the weekend which led to a lot of oil dripping down and then splattering on the whole underside of the car as it was during a motorway drive. I have washed the car today as it went everywhere, but it needs another wash as it all didn't come off. What is...

Cheers, so I gambled on the bulb, went with Osram, got 2 for £112 and a local bodyshop where I was working that week to fit them as I thought it was a body work job not a mechanical. Worked a treat, £40 for labour and was done in a few hours. The most expensive bulb change I have ever had though...

Hi, This week my left side headlight went out on a night drive and triggered a warning but then came back. After stopping and re starting the engine, the error went but the light started flickering and then lost its colour temperature and went more tungsten / orange. It is currently working but...

Thanks all! Ill will work my way through the list of what I have / can get hold of and let you know what worked with a before and after photo Cheers :-)

Hi, I recently had an body repair on the side of my A3 and noticed when deep cleaning the car there is a film of something on one of the windows, you can feel it when you put your hand across it and see it when the sun hits....It's like a clear mist. I have tried using a bug sponge, vinegar and...

Hi, So Audi sent me an email saying my cambelt on my 2015 1.4t A3 saloon last month, the new rules are every 5 years now officially. With saying that and Audi currently closed and only a few garages around open, which not all I would trust, the car is in warranty until 14th June and wondering...

andrew.doyle@audi.co.uk with a cc executive.office@audi.co.uk

So, I have had success. Very impressed with the reply time. I had a call from someone who took my case from Audi Executive Office in Milton Keynes. I went through verbally what I said in my 2-page complaint letter about my Audi purchase and even after it was fixed in October they took it...

Great, thanks for the swift reply. Ill give that a go!

It's taken a while to get the letter down with the amount of details and finally its ready and I wanted to send it by post to someone, but not sure where to start. It was a Lookers franchise who let me down and sold me a used aprroved Audi and is related to that without going into too much...

It was a free check, only costs to adjust the tracking. I was miles away from home and they ran out of time with the car so as it was safe to drive back, I am now revisiting my options :-)

Hi, I managed to run over a curb last week causing un repairable damage to both driver's side tyres, which have been repalced. Both alloys have small comestic damage which I have put on the back burner for now. But I had the car put on a wheel alignment system while the tyres were done and I...

Hey, So after my third Approved used Audi purchased from an Audi dealer, there were multiple issues and the service was shocking. I have written a letter of complaint, which I wanted to send to the branch as well as someone higher up. Does anyone know who the best person or contact details to...