It really isn't normal. They are having a laugh. Our A1 64 doesnt do this either. As said earlier Audi Customer service and a tweet to @AudiUK should get them moving in the right direction. The dealer should get this fixed and give you a car to use whilst being repaired.
The missus has the 185 s-tronic black edition on 64 plate. It's a good car and pretty nippy. The gearbox is great, engine sound is nice for 1.4. Quite hard suspension on 18's though.
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