If you stop the video around 23 seconds you can see the under tray is scuffed. I can't see how that could happen without coming into contact with a foreign object.
I scooped up a duck once in the lower valance of my Golf. Smashed the grill and shat up my radiator, It must been mid take...
Not sure TBH, the person I spoke too termed it a 'cosmetic repair' My car goes back at the end of the lease in a couple weeks, I wanted to get a rough price so I can compare it to the BCA prices for wheel repair and avoid getting fleeced. If the damage exceeds 50mm in length BCA only charge...
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