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    Cracked Isofix mounting plate

    I have followed up using the Audi executive contacts above and got a prompt reply clearly stating the argument of component failing beyond the warranty period. And that is Audi's final decision.
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    Cracked Isofix mounting plate

    I am also thinking about emailing a letter to Audi UK using the contacts in the post below: https://www.audi-sport.net/xf/threads/who-can-i-send-an-audi-complaint-to.386517/ as from this thread it looks like the owner of the thread had a positive outcome.
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    Cracked Isofix mounting plate

    I have ordered the isofix part (on backorder) through a repairer. Aim was to get an estimation from Audi as to when the part would become available. After more than a month of silence the part has shown up. Now I have the part with me and 1K£ estimation for the work ... My insurance...
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    Cracked Isofix mounting plate

    Hi Rudders, appreciating this thread is more than 3yrs old, I am interested in how you resolved this in the end? I am in exactly the same situation here - Isofix mounting plate was attached to the child seat Isofix bracket (when I went to remove the child seat to clean it) and totally floating...
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