One question? Did the garage carry out an ECU software update whilst it was in their possession? Years ago this would have overwritten the ECU remap and put it back to stock. Not sure whether that is the case here.
Perhaps someone will be along soon to confirm/deny.
I just had my rear arch wheel cover recall done during November whilst the car was in for its first service at 2 years/10k miles. Carried out by Oxford Audi (Marshalls). Very pleased with this dealership.
Have a look through the following thread....
The process for your vehicle WILL be different to mine (Q5 2.0 TFSI Sline), but worth looking through to see if you can get any hints:
For new users who have never...