Hey
just wondering where I stand here
partners car needed 3 new tyres, the garage only had two so they put them on the back and moved the other worn one to the front. Today she was driving down the motorway and car was making a loud noise and juddering. Ended up calling the RAC and they said that the one they put on the front was loose as the garage hadn't tightened the nuts properly. Obviously if she had carried on not knowing she could have been killed with my kids in the car.
On top of that they didn't put the space saver back in the boot either!
Am I within my rights to request a refund of the 2 tyres due to this, and insist upon them replacing the remaining bad one for free?
The RAC chap emailed us the findings and stated that they hadn't done the wheel up correctly.
Bar getting angry with them for their incompetence and dangerous workmanship, is that a fair request or how would you handle it?
Cheers
Pat
just wondering where I stand here
partners car needed 3 new tyres, the garage only had two so they put them on the back and moved the other worn one to the front. Today she was driving down the motorway and car was making a loud noise and juddering. Ended up calling the RAC and they said that the one they put on the front was loose as the garage hadn't tightened the nuts properly. Obviously if she had carried on not knowing she could have been killed with my kids in the car.
On top of that they didn't put the space saver back in the boot either!
Am I within my rights to request a refund of the 2 tyres due to this, and insist upon them replacing the remaining bad one for free?
The RAC chap emailed us the findings and stated that they hadn't done the wheel up correctly.
Bar getting angry with them for their incompetence and dangerous workmanship, is that a fair request or how would you handle it?
Cheers
Pat