Audi Connect subscription renewal

Smickers

Smickers

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After a free renewal of licences for Audi Connect, my subscription is due to expire. Equally I'm sure a lot of tech pack owners will be in the same boat for 66 plate vehicles. Has anybody got an idea of prices? Or if I purchase a data sim, will this give me the same functionality? TIA
 
Actually, this was further down...

Fozzie1960 said:
Audi UK Customer Care is no longer able to request Audi Connect Licence renewals due to recent changes in their procedures, they recommend getting in touch with their dedicated Audi Connect Team directly on 0800 279 2884. Their telephone lines are open 24 hours a day and 7 days a week.

I renewed my licences through channel earlier today. The only information they need is the VIN of your car. The process can take up to 10 working days to complete.
Click to expand...
 
Smickers said:
After a free renewal of licences for Audi Connect, my subscription is due to expire. Equally I'm sure a lot of tech pack owners will be in the same boat for 66 plate vehicles. Has anybody got an idea of prices? Or if I purchase a data sim, will this give me the same functionality? TIA
Click to expand...
Mine was due expire on the 29th October, after three years. Drove the car on that day and found that the licences had rolled over for another year...
 
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Yeah just drop them an email with your vin they'll do it for free. Did mine earlier this year....they made a mistake and did it for 2 not 1 year!

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Didn't have to do that, others with the same three year connect free subscription had the same experience. It's only with the sd card based sat nav would you need to contact Audi .
 
cuke2u said:
Didn't have to do that, others with the same three year connect free subscription had the same experience. It's only with the sd card based sat nav would you need to contact Audi.
Click to expand...
Not strictly true because mine did not roll over automatically. Hence my post explaining that Audi UK Customer Care is longer responsible for extending licences.
 
Mine expired a few days ago - but I just reached out to Audi UK via twitter, I then had a quick message back saying that they’d extend it if I DM’d them with my VIN - which I did. Was showing in the MMI as extended by a year a few days later.


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That’s interesting because when I reached out to Audi UK they responded with the message in the attached,

32E6EB9C 0693 46E9 822D 5E7FBD3A1E86
 
Looking back - I actually sent them messages at the end of October, even though it only expired yesterday - so they may have changed policy as from 1st Nov?


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