S3 Oil Change

SuperKid

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Hi all, does anyone know if any garage does the oil change will it affect the warranty? Audi quotes me 260 pounds for the oil change which is just... expensive. Or tips on how to get the price down :icon thumright:
 
Any garage can do it so long as parts are genuine, lubricants are approved and the ALL service operations are completed as per Audi’s specification.
 
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Is this £260 purely for just an oil change?
My very first annual service on my S3 is due next month and it is simply just an oil and filter change at a cost of £174, but subsequent services will include additional work.
If your service is the same as mine then the price they are asking goes way beyond being described as expensive.
 
Is this £260 purely for just an oil change?
My very first annual service on my S3 is due next month and it is simply just an oil and filter change at a cost of £174, but subsequent services will include additional work.
If your service is the same as mine then the price they are asking goes way beyond being described as expensive.

Where did you get a quote for £174?
Mine will need a change in a month or so and £174 for dealer prices is actually quite reasonable even though expensive
 
Where did you get a quote for £174?
Dundee Audi.
I thought it was expensive, but I'm getting it free as part of my original purchase deal.
She told me the price on the phone before I mentioned I won't actually be paying for it. :)
 
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Have you asked them if you can supply your own oil. Audi dealerships charge about £12-13/litre for oil. Hence the cost.

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Where did you get a quote for £174?
Mine will need a change in a month or so and £174 for dealer prices is actually quite reasonable even though expensive
I get mine serviced up at Star Performance in Kirkcaldy mate, their prices are very reasonable and they always do a top notch job.
 
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Have you asked them if you can supply your own oil. Audi dealerships charge about £12-13/litre for oil. Hence the cost.


Extremely unlikely they would agree to that as that’s an area where they make a lot of money and they buy it by the drum so it’s even cheaper for them. Their justification is likely to include that they know the authenticity of the product quality through their supply chain whereas if using a supplied product then they can’t guarantee.

I don’t know if Kwik-Fit still do oil changes but several years ago even they wouldn’t allow you to bring your own oil for similar reasons. It’s not just an Audi thing.

If dealer prices aren’t acceptable, either do it yourself (keeping the receipts) or get an independent to do it.



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Extremely unlikely they would agree to that as that’s an area where they make a lot of money and they buy it by the drum so it’s even cheaper for them. Their justification is likely to include that they know the authenticity of the product quality through their supply chain whereas if using a supplied product then they can’t guarantee.

I don’t know if Kwik-Fit still do oil changes but several years ago even they wouldn’t allow you to bring your own oil for similar reasons. It’s not just an Audi thing.

If dealer prices aren’t acceptable, either do it yourself (keeping the receipts) or get an independent to do it.



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My local Audi centre have no issue with the oil I supply as I buy it from their parts department!
I have just had my car serviced I put two 5 litre cans in the boot, they left what was left over in the boot.


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I was quoted £232 for an oil change at Leicester Audi. Reading around online it seems most people are quoted around the £350 mark for a major service. Knowing it will need a major service in a year I opted for the service plan Audi offer for £468 that includes an oil change and a major service.
 
My local Audi centre have no issue with the oil I supply as I buy it from their parts department!
I have just had my car serviced I put two 5 litre cans in the boot, they left what was left over in the boot.


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“Certainly Sir. We have no problem with you supplying your own oil...so long as we supply you.”
 
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“Certainly Sir. We have no problem with you supplying your own oil...so long as we supply you.”
Exactly but when they were doing the correct grade of Castrol Professional in 5 litre cans for £23 why not take advantage!

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Hi all, does anyone know if any garage does the oil change will it affect the warranty? Audi quotes me 260 pounds for the oil change which is just... expensive. Or tips on how to get the price down :icon thumright:
As vag-tech has said. BUT check your paperwork if on a pcp, some agreements state that it has to have a main dealer history to guarantee the final price of the car! OK if you intend to buy it or trade it in, but they could say it's worth less if you wanted to hand it back without a full main dealership history...then hit you for the difference!

This explains:
1-jpg.165885
 
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Interesting.

Under EU Block Exemption, Audi or any manufacturer for that matter cannot penalise you for not using the dealer network as long as it can be proved that the correct parts have been used and in accordance with the manufacturer's service guidelines.

That extends to finance as well.
 
My opinion on this is that they can when a car is on PCP because the vehicle is owned by the finance company until the final payment is made. The amount of this final payment will be determined by whether or not all of the stated criteria has been followed.
It's a similar situation with leasing in that there are restrictions on where the vehicle can be serviced.
Block Exemption is a valid thing but it does not apply in all situations.
I own my car which is currently 11 months old, so under Block Exemption I am perfectly entitled to have my car serviced outside of the Audi dealer network and retain full manufacturers warranty provided the service schedule and all parts used have been adhered to.
However.....after the warranty period has expired and a problem occurs, you could be pretty sure that there would be no goodwill offer from the manufacturer if the dealer network has not been used for servicing.
People sometimes expect to pick and choose all the best points from different methods of doing things and assume there will be no penalty for it.
 
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Interesting.

Under EU Block Exemption, Audi or any manufacturer for that matter cannot penalise you for not using the dealer network as long as it can be proved that the correct parts have been used and in accordance with the manufacturer's service guidelines.

That extends to finance as well.

My opinion on this is that they can when a car is on PCP because the vehicle is owned by the finance company until the final payment is made. The amount of this final payment will be determined by whether or not all of the stated criteria has been followed.
It's a similar situation with leasing in that there are restrictions on where the vehicle can be serviced.

Exactly, hence why I say look in the small print, if it's there and you have signed to say you will have it serviced by a main dealership then you could come unstuck.

The chances are I'm going to be handing my A5 back, as it will probably be worth less than what is owed on it, so I'm not giving them any chances to wiggle out of it :) The S3 I had Unit20 service it and then sold it privately for more than what was owed :)
 
Is there a clause in your agreement stating you must use the dealer network?
 
Is there a clause in your agreement stating you must use the dealer network?

If so, would be surprised if this was legal. Something the Competition and Markets Authority may be interested in
 
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I fully agree with having a choice when having the car serviced, but for an oil change how much are you actually going to save?
Is it worth the possible problem at the end of your agreement? If you can't afford to pay the small extra for the Audi service I would question why you bought an Audi in the first place.

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At the end of the day it boils down to value for money, rather than people not being able to afford it.

£200 or whatever for an oil change is simply scandalous. It also makes even less sense to pay over the odds on something that will likely be handed back at the end of the agreement anyway.
 
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If so, would be surprised if this was legal. Something the Competition and Markets Authority may be interested in

What I have been told, the law apparently changed some years ago that you can have a car serviced at any garage of your choice as long as they use genuine parts and follow the service schedule. So if it said it in the contract you must use the dealership then that is illegal and void.
 
What I have been told, the law apparently changed some years ago that you can have a car serviced at any garage of your choice as long as they use genuine parts and follow the service schedule. So if it said it in the contract you must use the dealership then that is illegal and void.

That’s the block exemption. Means you can service it anywhere and still keep your warranty.
PCP and leases are allowed to have terms imposed in the Contract as the residual value of the car is a major factor. A full dealership service history car is worth more than one that’s been serviced by joe bloggs garage even if they use genuine parts and do a better job than dealers. If they think a car is worth £1000 less then over a 3 year term that’s roughly £20-25 extra a month on lease/pcp.
Most leases whether it’s plant/machinery or property has similar terms. You just need to make sure you aren’t breaking them as you can be liable for the difference or in pcp case be required to buy the car outright as it’s not in the finance companies interest to take the car back.
Some dealership trade in can’t sell an approved use car without a full dealership service history so could be a problem when you come to sell or trade in.
 

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