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Recall affecting CREC engines (2014+ S4)
- Thread starter Dippy
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My theory is that there were genuine cases of fuel leaking from rails on certain engines and so there was a recall. Since then Audi has been following up with their supplier who has failed to quality assure them about their manufacturing process (plastic welding), and decided that there could be a risk on other engines too. Expensive decision but the risk of litigation from fires is worse.
I base this theory on the fact that my web search shows a lot of info about fuel rail recall across models, but I only found a single forum report from an owner who has a fuel leak, and it wasn't the CREC engine.
BTW the referenced notice is for the USA. The CREC engine has been fitted to A6, A7, A8 etc cars there for a few years and possibly current 2019 models too.
I base this theory on the fact that my web search shows a lot of info about fuel rail recall across models, but I only found a single forum report from an owner who has a fuel leak, and it wasn't the CREC engine.
BTW the referenced notice is for the USA. The CREC engine has been fitted to A6, A7, A8 etc cars there for a few years and possibly current 2019 models too.
In other words, an issue that "appeared" in B8 production phase and has "reappeared" in late B8.5 and maybe even into B9 production phase, sounds like someone has missed a trick there, or has a tried and tested design failed, been fixed after re-trying and re-testing and again has failed, accountants in control there probably.
How very timely....my S5 is in for service today (booked it 5 weeks ago for MOT, Brake fluid and 3rd yr service) and got a call at lunchtime to say they had just had notice from Audi UK that a recall on fuel rails needed to be completed. The parts were ordered today and will be fitted on Monday. It leaves me in the seat of a 2 day old Q2 small diesel engined courtesy car all weekend....how dull !
I was sceptical they must have know about the recall from previous, but it would seem the note only went out yesterday/today.
I was sceptical they must have know about the recall from previous, but it would seem the note only went out yesterday/today.
I guess it’s a different engine but the dates caught my eye that’s all. Can’t imagine Audi start from stratch so the fuel line issue might be relevant
Had the recall work carried out yesterday. Took them the whole day to get it done! I suspect my car may have been the first one they've completed. It felt like they were being very cautious and not rushing the job due to the potential implications.
Had my recall done April 15th.
Nothing out of the norm to report. Took them 3 hours to complete and all seems Okay 2 weeks on, done a fair few miles since too.
Nothing out of the norm to report. Took them 3 hours to complete and all seems Okay 2 weeks on, done a fair few miles since too.
Also not had a letter and suspect I wouldn't have, as when i called to query and book the recall, they had my numberplate registered to an address I had not lived at for 7 years now and it listed on my old Audi A4 i bought from their portsmouth branch in 2013 and sold a year and a half ago :S Their database is not the best so many people will get missed off the mailer I reckon.
Anyone has got a link to check whether a car/model is part of the recall. What I mean is other than calling my local dealers how I can check if my car needs it doing.
I tried using @Meemo's link. It said this
"Outstanding recall found
There's an outstanding manufacturer's safety recall on AUDI A4 LY15LUL. The vehicle has been recalled since at least 1 May 2019.
Contact a AUDI dealership to arrange for repairs.
If you've had the recalled component repaired recently, it can take up to three weeks for the manufacturer to update their records."
Mine isn't a CREC engine but falls between the dates of manufacture. 2013 - 2018 mine is a 14plate .. can somebody confirm this is just for the folk that have CREC?
Was the CREC used sooner in the S4 than mine an S5?
Was the CREC used sooner in the S4 than mine an S5?
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It's clearly not a high risk issue and I've inspected my rails and they are fine. I'm not getting mine done until (a) I have a recall letter and (b) at least one other stage 1 or 2 owner has had it done. I'm fairly sure Jeff will have his done before mine.
Oh, I also forgot. I have nearly a year left on my vehicle replacement GAP insurance so if my car catches fire and I survive, I'll get a brand new S5 sportback with a diesel engine. I can hope can't I?
Oh, I also forgot. I have nearly a year left on my vehicle replacement GAP insurance so if my car catches fire and I survive, I'll get a brand new S5 sportback with a diesel engine. I can hope can't I?
PMSL @Dippy
. Jeff, for the sake of rest of the community I request if you please take the initiative 
The idea has crossed my mind as my GAP expires July next year as well. And if such an 'accident' happens I am sure they insurance companies would try to recover the costs from Audi as the cause would be a known fault. Wouldn't it?
So I'm the one who has to stick his head in the oven, so to speak!PMSL @Dippy. Jeff, for the sake of rest of the community I request if you please take the initiative
The idea has crossed my mind as my GAP expires July next year as well. And if such an 'accident' happens I am sure they insurance companies would try to recover the costs from Audi as the cause would be a known fault. Wouldn't it?
Like @Dippy and @Tashfeen, I'm actually not that fussed. I've done a visual and olfactory inspection and didn't find anything to give me cause for alarm. And if fuel was leaking out, I probably wouldn't have averaged 39.6mpg driving to Northumberland last Friday.
My contacting Bexley Audi was largely out of curiosity, to see how they'd react. So far, they're doing exactly what I'd expect, which is nothing. If that changes, I'll report back. I'll also report back if I get a recall ntocie through the post from Audi UK.
So I'm the one who has to stick his head in the oven, so to speak!
Like @Dippy and @Tashfeen, I'm actually not that fussed. I've done a visual and olfactory inspection and didn't find anything to give me cause for alarm. And if fuel was leaking out, I probably wouldn't have averaged 39.6mpg driving to Northumberland last Friday.
My contacting Bexley Audi was largely out of curiosity, to see how they'd react. So far, they're doing exactly what I'd expect, which is nothing. If that changes, I'll report back. I'll also report back if I get a recall ntocie through the post from Audi UK.
Speaking of paranoia
, been talking to a few guys on FB about FR recall fix on CREC engines and I have confirmation from one of the members who is Unicorn Stage 2. He has confirmed that there are no issues reported after the work was carried out. I have asked from a few others if they are stock or tuned and will keep you guys posted.
Well that's official; Marshall , the franchise that operates Bexley Audi, doesn't have anyone (or at least can't find anyone I can speak to) who knows anything about recall code 24DP for fuel rails on CREC engines. I've called them twice today, and both occasions I've just been put through by Reception to Service Booking who know nothing. It's painfiul beyond belief.
Thanks Jeff. So, it means no point in calling Oxford Audi as it is same group as well. How lucky we are!
I eventually was put through to a member of service staff who did tell me that recalls are the preserve of the DVLA, and dealers don't do anything unless someone takes their car in for routine work, at which point they do a look up for outstanding campaigns. I explained why that wouldn't happen in my case (because they are awful at taking care of the car) so he looked up and confirmed that yes, my car is subject to recall.
I thanked him and said I'd go away and think about what to do next.
I thanked him and said I'd go away and think about what to do next.
Had my Stage 2 S5 done last week at main dealer. No issues with the remap performance after the work, although I did give the dealer a written directive beforehand not to tamper with the ECU/TCU maps.
Asked the service manager why I hadn't had a recall letter and he said, unlike the USA/Canada, there wouldn't be letter from Audi UK as 24DP isn't a priority safety issue. Didn't argue the toss about fire risk as I was having the work done anyway.
He said that the 24DP would get done as cars came back in for routine servicing or MOTs.
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My wife got a recall notice from Nissan for a so-called safety issue whereby a control unit might not detect that a lamp had blown. If this fuel leak issue does not warrant Audi sending notices then it is only a safety recall by procedure, not reality. The risk must be theoretical and not arising from actual instances of failure.
I think it may be true that the UK's method of complying with the EU regulation on recalls is for the DVLA to provide the info. But clearly some manufacturers such as BMW don't take a chance and make sure the recall is properly communicated. However since it is illegal to sell a car with an outstanding safety recall, we'll all need to get ours done at some point.
I think it may be true that the UK's method of complying with the EU regulation on recalls is for the DVLA to provide the info. But clearly some manufacturers such as BMW don't take a chance and make sure the recall is properly communicated. However since it is illegal to sell a car with an outstanding safety recall, we'll all need to get ours done at some point.
Mine is booked in for next Thursday, but I've no remap to worry about. I had to go ito dealers and ask for it to be done.
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Aberdeen Audi called me mid/end March to let me know about the recall and I dropped it in to them last Thursday.
Got a Q2 loan car and popped back in the afternoon once completed.
Was very impressed with their service. I have never bought from a main dealer before and only got the car last September. Just a shame they cannot wash a car to save their lives! Came back dirtier than when I dropped it in and that was after they supposedly cleaned it!
Got a Q2 loan car and popped back in the afternoon once completed.
Was very impressed with their service. I have never bought from a main dealer before and only got the car last September. Just a shame they cannot wash a car to save their lives! Came back dirtier than when I dropped it in and that was after they supposedly cleaned it!
That's mine done (Thursday), just waited a couple of days before saying everything is as it should be.
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Maybe as a taster of how a VW Group marque handles unusual failures, even ones concerning petrol leakage in the engine bay:- a member on the Skoda Fabia MK3 forum (same car/engines as Polo/Ibizi/A1), got a bad smell of petrol coming from his MK3 2016 Fabia with the 1.2TSI 110PS petrol engine, he stopped and went to check what was wrong - and spotted petrol pooling on the ground below the front of his Fabia, so he switched off the engine and contacted his breakdown recovery supplier, they took it to the nearest non franchised garage who diagnosed 2 sheared bolts on the injectors, so after they talked to VW Group possibly Skoda dealership, an upgrade kit was ordered in and despatched to them. One thing to understand here is, that car, like most newish petrol cars has DI and the injectors are retained by the high pressure fuel rail and it is bolted to the head with 4 M6 bolts, and all this stuff is well hidden/protected at the front face of the power train, so dealer/owner messing in that area is highly unlikely. Anyway, this extremely annoyed owner, contacted his supplying dealer - they are not interested in this one bit as he choose to get it fixed as quickly as possible at a non franchised workshop, even although Skoda had supplied the upgrade kit. Currently he is talking to Skoda UK who don't seem to be bothered about this either - so that is what can happen if you are unlucky enough to be an early victim of some design/sourcing errors, even ones that supposedly have an upgrade kit to solve them - ie "no away, nothing to see here"!
Very professional?
Very professional?
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Still waiting for the recall to be done on my S5 after nearly 3 months and 2 cancelled appointments and a lot of wasted time. I'm beginning to loose hope with Audi.
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