Buying a new car on PCP

W

wizzywig27

Registered User
Joined
Oct 10, 2018
Messages
105
Reaction score
45
Points
28
Location
Northampton
Posting for my partner:

We recently went to our local Audi to purchase a new car on PCP. They couldn’t find the car she wants in any of their dealerships (or nationwide).

They offered her a car that was at a local dealer in their group. He wasn’t sure if it was ex demo or a company scheme car. He told her it would have no more than 5k on it. She was happy with this and agreed payments and finance agreed and signed for.

Today he calls her and told her he had good news, she thought great the car has way less than 5k mileage. Anyway he continued to say it has 6800 miles on it, but due to that the price stays the same. Apparently the other dealer tried to argue the price was wrong.

Anyway it’s a hard situation due to lack of stock anywhere in the country, but she is annoyed, one because it has 2k more miles than she agreed to, two because she initially wanted new and it’s kind of taken the gloss off it, and three because in 6 months it’s done more miles than she would do in a year.

On s plus side it was a employee scheme car driven by someone called Wendy in finance, so hasn’t been ragged about by the dealer.

Should she be asking for reduced payments? Looking st alternative cars?

Any advice?

Thanks
 
If she's not happy with the car/deal, then I would suggest she cancels the deal, and looks for an alternative car as, IMHO, there's nothing worse than paying for something when your not 100% satisfied!

Don't let the dealer pressurise her into accepting this vehicle, if she doesn't want it.
 
  • Like
Reactions: KenL and V6_Man
wizzywig27 said:
Posting for my partner:

We recently went to our local Audi to purchase a new car on PCP. They couldn’t find the car she wants in any of their dealerships (or nationwide).

They offered her a car that was at a local dealer in their group. He wasn’t sure if it was ex demo or a company scheme car. He told her it would have no more than 5k on it. She was happy with this and agreed payments and finance agreed and signed for.

Today he calls her and told her he had good news, she thought great the car has way less than 5k mileage. Anyway he continued to say it has 6800 miles on it, but due to that the price stays the same. Apparently the other dealer tried to argue the price was wrong.

Anyway it’s a hard situation due to lack of stock anywhere in the country, but she is annoyed, one because it has 2k more miles than she agreed to, two because she initially wanted new and it’s kind of taken the gloss off it, and three because in 6 months it’s done more miles than she would do in a year.

On s plus side it was a employee scheme car driven by someone called Wendy in finance, so hasn’t been ragged about by the dealer.

Should she be asking for reduced payments? Looking st alternative cars?

Any advice?

Thanks
Click to expand...

IMHO.
If it is a car/spec/budget your partner wants then I would say yes stick with it.
Make sure the new mileage is documented on the PCP finance agreement, ie 6800 + the total amount of mileage for the term.
If she does less than 6k miles per year it will even out and still be a low mileage car.
1800 miles extra wont make that much of a difference in value.
EDIT: or buy a new one.
:friends::friends:
 
Last edited:
  • Like
Reactions: NevMan
Also check the APR on the used one vs a new one, a lot of the time used is much higher and in some cases buying new would work out cheaper!!
 
  • Like
Reactions: NevMan and Jcbmally
If you were trading in a car and, by the time you came to hand your car over, it had > 30% more miles than you originally indicated I suspect they would be making noises about having to reduce their original offer. They shouldn't be making an internal politics argument about pricing within their dealer network your problem - you agreed, and signed, a deal with them and it's their issue if a salesman in your dealer agreed a price that the sister dealer supposedly thinks is too low?

Depends how badly your partner wants the car, and limitations of getting the (preferred) brand new option, but something doesn't feel quite right about them making no allowance for the car having a higher mileage than originally indicated and a claim that a third party believes your original deal was too good?
 
When I purchased my car it had 700 miles more than website had advertised it at, the mileage was around 12/13k at the time. The car wasn't purchased on pcp.

It really did quite annoy me at the time, I hadn't noticed for a few weeks actually. But from the service history the car went into the dealership (I imagine when they took it on) with more miles than it was advertised with, so it seemed like they were just advertising incorrectly.

Dealer didn't really seem to care.. I just got over it really. Not a huge deal in the grand scheme of things, I've put 12k miles on since I picked it up a year ago.

I think I'd have the same attitude with this really, especially if the cars on pcp and you plan to give it back anyway at the end. And if there aren't any cars of that spec etc. Yeah, more of an incentive to just live with it and it will quickly be forgotten about.
 
wizzywig27 said:
Posting for my partner:

We recently went to our local Audi to purchase a new car on PCP. They couldn’t find the car she wants in any of their dealerships (or nationwide).

They offered her a car that was at a local dealer in their group. He wasn’t sure if it was ex demo or a company scheme car. He told her it would have no more than 5k on it. She was happy with this and agreed payments and finance agreed and signed for.

Today he calls her and told her he had good news, she thought great the car has way less than 5k mileage. Anyway he continued to say it has 6800 miles on it, but due to that the price stays the same. Apparently the other dealer tried to argue the price was wrong.

Anyway it’s a hard situation due to lack of stock anywhere in the country, but she is annoyed, one because it has 2k more miles than she agreed to, two because she initially wanted new and it’s kind of taken the gloss off it, and three because in 6 months it’s done more miles than she would do in a year.

On s plus side it was a employee scheme car driven by someone called Wendy in finance, so hasn’t been ragged about by the dealer.

Should she be asking for reduced payments? Looking st alternative cars?

Any advice?

Thanks
Click to expand...

Wendy in Finace or Andre the Salesman who likes to show off to the ladies......... only joking
 
  • Like
Reactions: NevMan and Jcbmally
Wendy could have quite easily ragged it around, or her fella. I know plenty of females of all ages who drive cars like they stole them, so don’t rely on that.

If I wanted a new car I’d get a new car, why has she settled for a used ?
 
  • Like
Reactions: NevMan
If the specs are what she wants then why not? I got mine also 6 months old and similar mileage, if Wendy was sensible then she'd had to have done the run in service for the first however many miles.
If the spec isn't what she wants then refuse it. You/She will only kick yourself for just "settling" for a car.

If it's a low mileage PCP agreement then the payments should be lower as GFV will be higher. Why don't you get a salesman to price up a new PCP and compare prices

Sent from my SM-G965F using Tapatalk
 
Have you checked new vs used prices specifically with your mileage? it could be you are getting a good deal. without going in to details of prices, apr, % etc... then I doubt much of our comments on here will be worth much.

Anyway, Wendy sounds lovely. As does my Mum who's name is Valerie. She's a teacher, 56.... sounds great on paper.... She's written off her Renault Captur twice in 18months!!! don't trust a name... Used is used! no matter who drives it! Last week I bought a 1yr old, ex-demo Q2, it was either that or a new T-Roc. Both very similar price. I went for the Q2 as I wanted an Audi and spec got me. Also the depreciation lost when you drive off the garage forecourt wasn't existent unlike in the T-Roc. Of course the Q2 has done some mileage but there are advantages of this and I feel they far outweigh the disadvantages. You will have a warranty, so whatever Wendy has done to the car, you should be covered!!
 
Ormesome said:
Have you checked new vs used prices specifically with your mileage? it could be you are getting a good deal. without going in to details of prices, apr, % etc... then I doubt much of our comments on here will be worth much.

Anyway, Wendy sounds lovely. As does my Mum who's name is Valerie. She's a teacher, 56.... sounds great on paper.... She's written off her Renault Captur twice in 18months!!! don't trust a name... Used is used! no matter who drives it! Last week I bought a 1yr old, ex-demo Q2, it was either that or a new T-Roc. Both very similar price. I went for the Q2 as I wanted an Audi and spec got me. Also the depreciation lost when you drive off the garage forecourt wasn't existent unlike in the T-Roc. Of course the Q2 has done some mileage but there are advantages of this and I feel they far outweigh the disadvantages. You will have a warranty, so whatever Wendy has done to the car, you should be covered!!
Click to expand...

Am I ok to PM you mate? Got a question

Edit: can you PM me, I don’t know how to
 
wizzywig27 said:
.
On s plus side it was a employee scheme car driven by someone called Wendy in finance, so hasn’t been ragged about by the dealer.
Click to expand...

And I've got some magic beans I can sell you too if you like?

Chances are this car may well be driven (most days) by our Wendy to get to work and back. Perk of the job. But have no doubt, that should anyone need a test drive of a car matching Wendy's spec, our Wendy's car would be handed over for said test drive. The cars may well be a perk, but they are also a tool to sell further cars to the public.

There's nothing wrong with buying an ex-demo car. But just as long as you know it's been an ex-demo car. The car you're buying is / was an ex-demo car.

With this in mind, and the fact the dealer has blatantly lied regarding millage and price. I'd walk away.
 
Personally I’d be at least asking for money off the car, it’s got over 20% odd miles over what it was advertised with. They’d alter the price if the tables were turned and it was a trade in...

With regards to it being a used car, yes it may well have been ragged around you’ll never know I suppose, but my main consideration would be how long do you plan on keeping the car. If you are only interested in keeping it until the warranty period is up I wouldn’t worry because if anything goes wrong it should be covered by that. If you plan on keeping it longer it’s a little more risky.

Other things to consider, APR on used cars is usually always a lot higher than on new cars also you don’t normally benefit for a deposit contribution. All meaning that new cars can often work out cheaper than 6-12 month old ones if you’re on a PCP. Depends if you are willing to wait for brand new though.
 
You could ask for the next service to be thrown in free as you're going to get there quicker now - Saves you some money and we all know it doesn't cost them what they charge us so not a lot to the dealer as they still get the sale
 
S32B said:
Also check the APR on the used one vs a new one, a lot of the time used is much higher and in some cases buying new would work out cheaper!!
Click to expand...

+1 on this!
 
With the factory build delays there’s not much new stock out there unless you can wait till next March so can understand that the OP wants to take the car.
From experience due to higher apr in used cars and low to none deposit contribution it’s actually cheaper getting a new car on pcp.
I was looking for an s3 a few months back and there was none in the spec or colour I wanted new or used so waited it out and got my current one new from a dealer stock. The main reason I waited was the new one was about £70 -80 cheaper a month due to lower apr, small deposit contribution and higher residuals in the new one as opposed to a 6 month old one.
Used cars are only cheaper if you are a cash buyer buying it outright or financing with cheap non dealer type finances.
 
  • Like
Reactions: NevMan
AlS3BE said:
With the factory build delays there’s not much new stock out there unless you can wait till next March so can understand that the OP wants to take the car.
From experience due to higher apr in used cars and low to none deposit contribution it’s actually cheaper getting a new car on pcp.
I was looking for an s3 a few months back and there was none in the spec or colour I wanted new or used so waited it out and got my current one new from a dealer stock. The main reason I waited was the new one was about £70 -80 cheaper a month due to lower apr, small deposit contribution and higher residuals in the new one as opposed to a 6 month old one.
Used cars are only cheaper if you are a cash buyer buying it outright or financing with cheap non dealer type finances.
Click to expand...
I may have been an exception, but mine was 6 months old and the dealer put about £2.5k contribution in, and then I had £2.5k contribution to put in from my car, APR was reasonable as well. Worked out a lot cheaper (for me) than new, but I'm sure that's just because of the circumstances etc.

Sent from my SM-G965F using Tapatalk
 
  • Like
Reactions: NevMan
Adam14 said:
I may have been an exception, but mine was 6 months old and the dealer put about £2.5k contribution in, and then I had £2.5k contribution to put in from my car, APR was reasonable as well. Worked out a lot cheaper (for me) than new, but I'm sure that's just because of the circumstances etc.

Sent from my SM-G965F using Tapatalk
Click to expand...

Sounds like a very good used deal, you get those when they really want to shift the car or targets to meet etc.

I just generally find the used APR way too high, often over 10% as opposed to new 3.1%-6% (depending on model). My last A6 was 3.1, but current Q5 is 5.2 I think.
 
q5man said:
Sounds like a very good used deal, you get those when they really want to shift the car or targets to meet etc.

I just generally find the used APR way too high, often over 10% as opposed to new 3.1%-6% (depending on model). My last A6 was 3.1, but current Q5 is 5.2 I think.
Click to expand...
Yeah was end of January, my first car from Audi, my dad has been with em for a few years so really screwed them down price wise. I think they knew I loved the car so was likely to be a repeat customer.
Checked my agreement and the APR is 6.8% which sounds good from what you said?

Sent from my SM-G965F using Tapatalk
 
  • Like
Reactions: NevMan
It’s timing to get a good deposit contribution.
Sometimes the new get a good one and used gets them as well.
My last a6 had like £5k deposit contribution and 2 months later my mate didnt even get £1.5k so it probably depends which model they are pushing and most likely when there’s a new one or facelift they will try and shift the old ones.
 
Adam14 said:
If the specs are what she wants then why not?

Sent from my SM-G965F using Tapatalk
Click to expand...
Because she wanted a new one, hence my question.

If I wanted a new car then I’d get a new car, simple as that really,
 
  • Like
Reactions: NevMan and KenL
Carefree69 said:
Because she wanted a new one, hence my question.

If I wanted a new car then I’d get a new car, simple as that really,
Click to expand...

If her heart is set on a new one then don’t get the used one. You will never hear the end of it.
Wait till the right one. It’s an expensive purchase so get the right one, don’t get rushed by dodgy salesman. Wait will be worth it.
 
  • Like
Reactions: NevMan and Carefree69
Read the rest of my comment and it was aimed at OP not you.
Carefree69 said:
Because she wanted a new one, hence my question.

If I wanted a new car then I’d get a new car, simple as that really,
Click to expand...

Sent from my SM-G965F using Tapatalk
 
Adam14 said:
Yeah was end of January, my first car from Audi, my dad has been with em for a few years so really screwed them down price wise. I think they knew I loved the car so was likely to be a repeat customer.
Checked my agreement and the APR is 6.8% which sounds good from what you said?

Sent from my SM-G965F using Tapatalk
Click to expand...

That is good rate for used
 
You must log in or register to reply here.

Similar threads

W
Rejecting a car on PCP
Replies
14
Views
3K
wizzywig27
W
martyboy
New A3 on PCP
Replies
16
Views
2K
Scott
S
Timi8888
Selling car on pcp
Replies
56
Views
6K
AlS3BE
AlS3BE
tanner_a
Facelift Buying a new car need help
Replies
22
Views
2K
Audi Bairn
Audi Bairn
Jiten C
New S3 on PCP Advice...
Replies
22
Views
3K
Jassyo06
Jassyo06
Top
Back