1st experience of Audi assist. Pleased so far!

So, 2k miles into ownership of my 14plate BiTDI & the cars thrown it's first mechanical wobbler. A minor one fortunately - fuel filler flap solenoid has failed miserably leaving the flap locked closed - and me with an empty tank!

Looked like a bit of a Muppet on the forecourt last night trying figure out how to manually pop the filler flap with about 10 cars waiting impatiently behind me to fill up! Pretty quickly gave up as I had enough fuel to make it home - so with the V6 breathing vapour we wafted home from work & made it to the safety of my driveway.

Called Audi assist & arranged for call out this morning. Very nice fella turned up nice & early, diagnosed a failed solenoid motor (as suspected) and has ordered a replacement, he'll be back in the morning to swap it out on. Plus he's very helpfully released the flap (and shown me how to!) so I can fuel up & use the car today.

So far, so good, very pleased with the service

Behind the right hand cubby in the boot - the one just behind the rear O/S light cluster against the quarter panel - there is a small red pull tab. You need a flat head screwdriver to release the cubby trim piece (turn tab at top) and it's right there in front of you.

Cheers, Morgan

Ian, the VAG group mobile fitter (Audi assist), returned this morning & replaced the fuel flap assembly. All under warranty. Flawless service.

Job jobbed.