yourAudi - Track New Car Order

JDHOWELLS said:
Mine left factory last Monday, or at least that's what the tracker said, and today that updated to status 39, on the boat.. is that quick? I dunno..


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Click to expand...
Well I'm sitting on 3 weeks just now waiting at port.
 
Hi
I have seen a few in this forum had live chat with Audi Customer Service...
Where is this option on desktop site? I can not locate it..
Thanks

Still Status 30 - From 01 July.
 
as-1905 said:
Hi
I have seen a few in this forum had live chat with Audi Customer Service...
Where is this option on desktop site? I can not locate it..
Thanks

Still Status 30 - From 01 July.
Click to expand...
I google contact audi and it's on the first result. On the right hand side. Red tab.

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as-1905 said:
Hi
Thanks for the update, my contact at the dealership is on holiday till 19th July.
He expected that car would arrive early Aug- based on build date of 3rd July.
But clearly the cars are built early and shipped out.
Will be good to get cars in Week of 24th.

Thanks
Click to expand...
Day 9 for you on status 30. Any movement? None for me. I'd like to think my dealer's right about w/c 24th but I'm not that optimistic reading some of the stuff on here. I guess it'll be here when it's here but basically I want it right now.
 
I'm on status 38 which is "at the port" I think? One question though is on the tracker my car says "black edition" even though I never ordered a black edition. Anyone else have this?
48ea5022ea19e60b00495a63e50db176.jpg
 
That is a known issue. Your car isn’t a black edition as can be seen from the picture of it.
 
MartyButtster said:
Does seem odd I'd talk to your dealer if I was you just to be sure. Black edition is nice though!
Nice car by the way :)
Click to expand...

Cheers! I'm not that bothered to be honest, if it came as a black edition then so be it, however I would be arguing I'm only paying for what I ordered! When I look through the rest of the status update, it doesn't have the B&O so I guess it's just a mistake on the trim line?
 
Garvie said:
I'm on status 38 which is "at the port" I think? One question though is on the tracker my car says "black edition" even though I never ordered a black edition. Anyone else have this?
48ea5022ea19e60b00495a63e50db176.jpg
Click to expand...
Where about in the country are you mate ?
 
Car went straight to status 70 this morning, no status 60 presumabably because would only have been on transporter for about 15 minutes!
Dealer phoned and if finance etc goes to plan will be picking up Friday :yahoo:, its been a long wait since ordering in January.
 
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ColMariner said:
Car went straight to status 70 this morning, no status 60 presumabably because would only have been on transporter for about 15 minutes!
Dealer phoned and if finance etc goes to plan will be picking up Friday :yahoo:, its been a long wait since ordering in January.
Click to expand...
I thought the credit checks are done on order?

You should be fine.

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Mark Anthony said:
I thought the credit checks are done on order?

You should be fine.

Yeah credit check done, dealer says got to re open finance through Audi to get same discounts as when ordered, due to fact I ordered 1st quarter when dealer/audi contribution was higher than currently. He thinks should be sorted and new paperwork ready to sign tomorrow and if all good then Friday pick up should be no problem.:s3addict:
Click to expand...
 
I'll probably have the same thing then as I ordered in feb

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Garvie said:
Cheers! I'm not that bothered to be honest, if it came as a black edition then so be it, however I would be arguing I'm only paying for what I ordered! When I look through the rest of the status update, it doesn't have the B&O so I guess it's just a mistake on the trim line?
Click to expand...

My order did the same, it periodically changed to a black edition and then back to correct order. Spoke to live chat and dealer and both confirmed fault with tracker.
 
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ColMariner said:
Car went straight to status 70 this morning, no status 60 presumabably because would only have been on transporter for about 15 minutes!
Dealer phoned and if finance etc goes to plan will be picking up Friday :yahoo:, its been a long wait since ordering in January.
Click to expand...

That’s exactly what happened with me - dealer is an hour away. It went from in the port to delivered the same day... I guess that’s an advantage of ordering from a car near the port!

Is there an Audi dealer in Sheerness? :p
 
Hi

Moved to 39 this morning..

{"orderStatus":"39","statusDate":"2017-07-11T01:07:16+0100"},
{"orderStatus":"30","statusDate":"2017-07-01T01:07:02+0100"},
{"orderStatus":"24","statusDate":"2017-07-03T00:00:00+0100"},
{"orderStatus":"23","statusDate":"2017-07-01T00:00:00+0100"},
{"orderStatus":"22","statusDate":"2017-06-30T00:00:00+0100"},
{"orderStatus":"21","statusDate":"2017-06-29T00:00:00+0100"},
{"orderStatus":"20","statusDate":"2017-06-14T01:10:11+0100"},
{"orderStatus":"10","statusDate":"2017-05-27T01:10:47+0100"},
{"orderStatus":"00","statusDate":"2017-05-20T01:13:05+0100"}

Will call the dealer in a bit..
So hopefully, I can get the car next week if this is transferred to dealer which is less than 2 hours from Sheerness...
 
Spinstorm said:
That’s exactly what happened with me - dealer is an hour away. It went from in the port to delivered the same day... I guess that’s an advantage of ordering from a car near the port!

Is there an Audi dealer in Sheerness? :p
Click to expand...


Not sure but there is definitely one in Grimsby :tongueclosed:
 
Watching other people's dates etc has been useful to me, so copied mine in below. Gutted as I know its at the dealer, but I'm on hols so can't pick it up until next Friday!

When I ordered I was told delivery mid to late September, and that was repeated across a number of dealers - so they're either managing expectations or ingolstadt factory have had some good overtime!

{"orderStatus":"70","statusDate":"2017-07-12T01:05:13+0100"},
{"orderStatus":"40","statusDate":"2017-07-05T01:04:52+0100"},
{"orderStatus":"39","statusDate":"2017-07-04T01:04:44+0100"},
{"orderStatus":"30","statusDate":"2017-06-23T01:04:27+0100"},
{"orderStatus":"24","statusDate":"2017-06-26T00:00:00+0100"},
{"orderStatus":"23","statusDate":"2017-06-24T00:00:00+0100"},
{"orderStatus":"22","statusDate":"2017-06-23T00:00:00+0100"},
{"orderStatus":"21","statusDate":"2017-06-22T00:00:00+0100"},
{"orderStatus":"20","statusDate":"2017-06-03T01:06:51+0100"},
{"orderStatus":"10","statusDate":"2017-05-16T01:07:35+0100"},
{"orderStatus":"00","statusDate":"2017-04-07T13:18:44+0100"}
 
Last edited:
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Ohh, my car apparently left Germany on a ship last Friday. Should be in Sweden by now!
 
Woken up to Status 39 this morning! So arrived at Emden on Sunday and registered as on a boat today. It's getting close!
 
Anybody else got week 30 build (24/7/17) ? Stage 20 should happen any day now.

Looking at the timings of other builds stage 20 happens about 15 days before stage 21, the first of prep stages.
 
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Chris43 said:
Anybody else got week 30 build (24/7/17) ? Stage 20 should happen any day now.

Looking at the timings of other builds stage 20 happens about 15 days before stage 21, the first of prep stages.
Click to expand...
My build started on the Wednesday before the build week and left the factory on the Saturday before and arrived at Eden on the Thursday after initial week date. (Monday)

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On your build how many days between status 20 and 21 ?
 
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I've just looked at my calender again and if the pre build stages happen in the few days up to the official build week starting (which for me should be around the 19th of July) I should have stage 20 already, i.e. this time last week if the 15 day rule applies.

Fingers crossed the tracker hasn't updated at Stage 20.
 
Updated to Status 60 today - gonna be at the dealership soon but not picking up till August the 31st for the 67 plate is gonna seem like a long time....!
 
Called CS today and mine has been "randomly" selected for more QC checks! Can take up to 3 weeks and then another 2 from when they pass to be put on a ship. Very annoying! Car has been sitting since 21/6 at Emden Port.
 
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how do you know that kenny? my audi is very limited in terms of telling you where the car is at, all i know its on a boat somewhere lol
 
KennyGTI said:
Called CS today and mine has been "randomly" selected for more QC checks! Can take up to 3 weeks and then another 2 from when they pass to be put on a ship. Very annoying! Car has been sitting since 21/6 at Emden Port.
Click to expand...

That’s unfortunate- it will significantly extend your wait. You can see others on here who have had similar have waited over a month extra.
 
IMG 0361
Pick up day today after just short of 6 long months from ordering. Feel for everyone still waiting, hope all your cars get here soon and look as stunning as mine.
 
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Hi

Status 40 on 12th
Spoke to dealer and they advised approx 10 working days for delivery to them.
Transport order raised on 13th.
Not sure why the dealer can not give more accurate date..
Anyone else faced that??
Thanks
 
as-1905 said:
Hi

Status 40 on 12th
Spoke to dealer and they advised approx 10 working days for delivery to them.
Transport order raised on 13th.
Not sure why the dealer can not give more accurate date..
Anyone else faced that??
Thanks
Click to expand...
Yep, mine was at 40 for over a week, moved to 60 on 14th, hope to have car by end of next week.
 
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