Help!! S tron warning sign. Had it a day

JAAC UK said:
So could be done cheaper private
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By "private" do you mean independent/non-dealer?

If you are going to have to pay for this yourself, do NOT use an Audi dealer. They mostly use the "suck-it-and-see" approach rather than diagnose the true problem, and you may end up paying for parts that didn't need replacing. There are independent gearbox specialists about who will do a proper repair job and quite likely significantly cheaper than an Audi dealer.
 
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Dippy said:
By "private" do you mean independent/non-dealer?

If you are going to have to pay for this yourself, do NOT use an Audi dealer. They mostly use the "suck-it-and-see" approach rather than diagnose the true problem, and you may end up paying for parts that didn't need replacing. There are independent gearbox specialists about who will do a proper repair job and quite likely significantly cheaper than an Audi dealer.
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Yeah independent. Thanks for the heads up. I dont even like go to dealers for a service but my car has full audi service history so feel i have to keep it up. Any good audi specialists in south?

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JAAC UK said:
Yeah independent. Thanks for the heads up. I dont even like go to dealers for a service but my car has full audi service history so feel i have to keep it up. Any good audi specialists in south?

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The south's a big place. :)

You could try Fontain in Iver, Bucks. But rather than an Audi specialist, I wonder if what you need is a transmission specialist.
 
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jdp1962 said:
The south's a big place. :)

You could try Fontain in Iver, Bucks. But rather than an Audi specialist, I wonder if what you need is a transmission specialist.
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I meant south london. Sorry. But i dont mind a drive. Cheers

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JAAC UK said:
I meant south london. Sorry. But i dont mind a drive. Cheers

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For the last fifteen years or so, I've had all of my servicing and repairs done at Sanspeed in Bexleyheath. They aren't transmission specialists, but they're a damned good indie. Call 020 8303 4314 and ask for Jason.
 
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jdp1962 said:
For the last fifteen years or so, I've had all of my servicing and repairs done at Sanspeed in Bexleyheath. They aren't transmission specialists, but they're a damned good indie. Call 020 8303 4314 and ask for Jason.
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Nice one

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Sorry, I can't provide any direct references myself. I believe there is a gearbox specialist in the Reading, Berks area. There are other members here, e..g. @razza1 who might be able to name companies.
 
You defo need to run a scan first as there are numerous possible causes. I have vcds and I'm in Harrow north west London if that helps.

I'd say circuit board is most likely culprit but this usually presents when car is warm and is prevalent on 09/10 cars.

There's an Audi specialist in Harrow that I use who will charge £700 for circuit board replacement including labour but you need the error code first. Should be P17D8 'torque restricted due to clutch temp' if circuit board has had it.

We're now on revision 3 of these boards as they kept overheating!
 
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Suths said:
You defo need to run a scan first as there are numerous possible causes. I have vcds and I'm in Harrow north west London if that helps.

I'd say circuit board is most likely culprit but this usually presents when car is warm and is prevalent on 09/10 cars.

There's an Audi specialist in Harrow that I use who will charge £700 for circuit board replacement including labour but you need the error code first. Should be P17D8 'torque restricted due to clutch temp' if circuit board has had it.

We're now on revision 3 of these boards as they kept overheating!
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Cheers mate

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right. so had a vcds scan and this it what happened...

3 Faults Found:
7980 - RPM Signal from ECU
P0726 00 [096] - Implausible Signal
Intermittent - Not Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 7
Reset counter: 35
Mileage: 67752 km
Date: 2017.06.14
Time: 14:11:38

Engine speed: 2624 /min
Transmission input speed: 2624 /min
Transmission output speed: 579 /min
Engine torque: 320 Nm
Transmission fluid temperature: 53 ∞C
Accelerator position: 40.0 %
Clutch status: Beide Kupplungen kˆnnen Moment ¸bertragen

8031 - Clutch Temperature Monitoring
P1740 00 [040] - -
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 15
Reset counter: 35
Mileage: 67319 km
Date: 2017.05.24
Time: 06:53:21

Engine speed: 1319 /min
Transmission input speed: 1319 /min
Transmission output speed: 0 /min
Engine torque: 20 Nm
Transmission fluid temperature: 21 ∞C
Accelerator position: 0.0 %
Clutch status: Beide Kupplungen offen

8040 - Torque Restriction due to Clutch Temperature
P17D8 00 [040] - -
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 6
Fault Frequency: 77
Reset counter: 36
Mileage: 66689 km
Date: 2017.04.29
Time: 10:06:03

Engine speed: 1666 /min
Transmission input speed: 1666 /min
Transmission output speed: 194 /min
Engine torque: 68 Nm
Transmission fluid temperature: 47 ∞C
Accelerator position: 28.0 %
Clutch status: Beide Kupplungen kˆnnen Moment ¸bertragen

what could the faults be and who can fix them and how much? cheers.
 
Yes. Circuit boards can be had for circa £250-300 on eBay etc and you can fit yourself if handy with that sort of thing.

The Indy near me charge £700 odd quid for parts and labour and do it in a day. You will probably want to change the gearbox oil at the same time if it's done more than 30k miles since it was last done. Should be around £180 for gearbox oil from the dealer but you might find it cheaper online. My Indy will supply it for you at that price.
 
http://www.audivwsc.co.uk/

Looking at your fault codes a little more closely I'd be very disappointed with the seller. The P17D8 error code was last shown on 29th April meaning it was happening a couple of months ago at least. I say at least because the frequency is 77 so the previous owner had it come up that many times and must've never had it cleared or diagnosed!

It really annoys me that people are willing to sell these cars knowing there is a potentially serious fault that could put people in danger. Getting stranded in the middle of nowhere because the gearbox can't shift properly is not a scenario I'd want a potential buyer to ever be in.

In my opinion the only options that people should consider when these problems occur are trading it in with Audi (who know the problem exists anyway so stuff em) or fixing it. More and more garages are able to work on the gearboxes now so with a little effort the issues can be diagnosed and dealt with a lot quicker and cheaper than a couple of years ago
 
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Suths said:
http://www.audivwsc.co.uk/

Looking at your fault codes a little more closely I'd be very disappointed with the seller. The P17D8 error code was last shown on 29th April meaning it was happening a couple of months ago at least. I say at least because the frequency is 77 so the previous owner had it come up that many times and must've never had it cleared or diagnosed!

It really annoys me that people are willing to sell these cars knowing there is a potentially serious fault that could put people in danger. Getting stranded in the middle of nowhere because the gearbox can't shift properly is not a scenario I'd want a potential buyer to ever be in.

In my opinion the only options that people should consider when these problems occur are trading it in with Audi (who know the problem exists anyway so stuff em) or fixing it. More and more garages are able to work on the gearboxes now so with a little effort the issues can be diagnosed and dealt with a lot quicker and cheaper than a couple of years ago
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I was ****** off at first. But after speaking to her. She does sound genuine. And said it only appeared twice and it was taken into the garage when it come up and they couldn't find a fault but updated software. Previous owner is ringing her garage and getting my local garage to take my car in for a free diagnosis.

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The skeptic in me would question why the garage didn't clear the codes after doing a software update if that were the case. 77 occurrences is a little different to twice so knowing these cars as i do I'd bet it was happening on and off long before you bought it.

Of course I don't want to add fuel to the fire especially as I've never met the seller. I just hope you can get it sorted without having to pay out as you've already spent your hard earned buying the car in the first place.

Just be careful with lesser knowledgeable garages. They might tell you the mechatronics needs to be replaced which costs a lot more and is a bit of blanket cure because they're not experienced with the DL501 gearbox. I'd say the temp sensor is blown which is only one part of the gearbox and should be fixed with a new circuit board I believe.
 
Suths said:
The skeptic in me would question why the garage didn't clear the codes after doing a software update if that were the case. 77 occurrences is a little different to twice so knowing these cars as i do I'd bet it was happening on and off long before you bought it.

Of course I don't want to add fuel to the fire especially as I've never met the seller. I just hope you can get it sorted without having to pay out as you've already spent your hard earned buying the car in the first place.

Just be careful with lesser knowledgeable garages. They might tell you the mechatronics needs to be replaced which costs a lot more and is a bit of blanket cure because they're not experienced with the DL501 gearbox. I'd say the temp sensor is blown which is only one part of the gearbox and should be fixed with a new circuit board I believe.
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Yeah i do have that in the back of my mind "numbers dont lie" but she has been so helpful speaking to the manager of her audi garage and stuff. Could have avoided me very easily as i like more then 200 miles away

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And also i paid around £300 to get a full rac check and nothing was found.

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All sounds very odd. Don't RAC check the fault codes? I thought the advanced check gave you fault code readout. I'd be asking for my money back if nothing was found!

At least the seller is trying to help. Once diagnosed at a garage let's hope she helps with the bill as the evidence shows it was a fault that presented before you bought the car. Fingers crossed mate
 
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Suths said:
All sounds very odd. Don't RAC check the fault codes? I thought the advanced check gave you fault code readout. I'd be asking for my money back if nothing was found!

At least the seller is trying to help. Once diagnosed at a garage let's hope she helps with the bill as the evidence shows it was a fault that presented before you bought the car. Fingers crossed mate
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Yeah I've complained to them. I know its all very odd i don't know what to think. Lets hope its something minor

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I tend to agree with @Suths here. Obviously I don't have all the facts but I can't believe that these error codes have not surfaced before. If the RAC check did not even include a scan then that is very worrying.
 
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Shocked the RAC check didn't highlight the logged faults on the gearbox, surely they must run a scan as part of a £300 vehicle inspection report ?!?
Were there any other faults on other modules logged when you had the VCDS scan done ? I'd have thought there would be some cover from the RAC in this instance, do they offer some form of recompense if there are any pre existing faults they neglected to identify - obviously, it was with a clean bill of health that you felt happy to buy the car..........

Hope that you get this issue sorted, it really takes the shine off the joy of having a new car, good luck!
 
gary_a4_quattro said:
Shocked the RAC check didn't highlight the logged faults on the gearbox, surely they must run a scan, ! We're there any other faults on other modules when you had the scan done ? I'd have thought there would be some cover from the RAC in this instance, do they offer some form of recompense if there are any pre existing faults they neglected to identify ?

Hope that you get this issue sorted, it really takes the shine off the joy of having a new car, good luck!
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Filed a complaint with rac. Apparently for £270 they dont scan the car. (Just rape it down duel carrigeways). Previous owner has helped me out. Audi have agreed to fix it free of charge because of its FASH. Only prob is getting it back up north to her local dealer.

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JAAC UK said:
Filed a complaint with rac. Apparently for £270 they dont scan the car. (Just rape it down duel carrigeways). Previous owner has helped me out. Audi have agreed to fix it free of charge because of its FASH. Only prob is getting it back up north to her local dealer.

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Great news. Surely they will give you a courtesy car too.
 
Was the £270 check the advanced one ? According to their website :

"Our advanced inspection covers a 307 point mechanical and structural check of the vehicle and a diagnostic check to identify any electrical faults that have been stored in the vehicle. It includes an extended road-test and a full report with vehicle photos."

Aside from the less than comprehensive check from RAC , REALLY pleased the outcome is a positive one for you !
 
That's a great outcome, hope you can start to enjoy the car now!! Bit worrying re RAC check


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scotty76 said:
Good result. I'd be asking the RAC for the money back.
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Absolutely, and if these stored faults have not been cleared yet, request that the RAC check that car again for any electrical issues - fault codes logged, just in case they try to walk away from handing back the cash - are you a member of the RAC?
 
rum4mo said:
Absolutely, and if these stored faults have not been cleared yet, request that the RAC check that car again for any electrical issues - fault codes logged, just in case they try to walk away from handing back the cash - are you a member of the RAC?
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Ive included that there was a clunking from the dsg when going from park to drive. So that backs my case that it wasnt test driven properly

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razza1 said:
What's the actual fault then that audi will fix. Nice result, could have gone very wrong...


S4 MRC Stage 2+ gone
Stealth Black XFS now more sensible :)
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Mech circuit board

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I'm glad you've got at least some form of goodwill gesture towards repair.

RAC should really have spotted the fault but the main issue still persists. The fault in your logs states that this fault has occurred 77 times previously. That's a hell of a lot of times to not know something is up with the car.

It's really disappointing that owners feel it's ok to pass problems like this on. It's not a cheap fix but thankfully you can get it done for free (although you'll have to cover time and petrol costs).

Circuit board replacement is a day job at most. Press them for the exact time it will take to ensure you're not further out of pocket.
 
Suths said:
I'm glad you've got at least some form of goodwill gesture towards repair.

RAC should really have spotted the fault but the main issue still persists. The fault in your logs states that this fault has occurred 77 times previously. That's a hell of a lot of times to not know something is up with the car.

It's really disappointing that owners feel it's ok to pass problems like this on. It's not a cheap fix but thankfully you can get it done for free (although you'll have to cover time and petrol costs).

Circuit board replacement is a day job at most. Press them for the exact time it will take to ensure you're not further out of pocket.
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Yeah i will do. It is still a bit fishy that it has arose that many times. And she was adamant that it only come up once or twice and that it was never reset. Or she would have got it fixed. She also did all the graft of arguing with audi to get it fixed. If she wanted to she could have just not answered the phone and fobbed me off

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Very true, but as a private seller, you know where she stays, the local trading standards people might just have put some pressure on her for possible misselling and I'd expect very few people that sell their cars privately will have enough funds to be able to take it back if push comes to shove, and still pay for their next car! So playing fair would always be the smart way forward if not disclosing that issue at the time of sale.
 
no experience with that gearbox here, but here's my 2 cents:

1. according to the error message, the issue has been playing up for a while

2. the garage in harrow that's been recommended is a damn good one

3. forget about the prices you hear around here, they're fictional. sure, there are garages asking £10k for a gearbox on a car worth £5k (not yours, just saying), but that doesn't mean you should go there. the NHS should have a place for them.
 
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