MMI Connect App

kirkyrs

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Got my new S3 at weekend and love it.

I've got the Advanced Technology Pack with the Virtual Cockpit so I've been playing with the various connectivity options. I tried to see what I can do with the MMI Connect App and this requires you to register. It seems this uses the alternative http://login.audi.com rather than http://audi.co.uk/youraudi that anyone who has ordered a car in the last couple of years will no doubt have used.

I've registered with login.audi.com but when I go to login it says 'A Problem Has Occurred'. I've raised it with CS and they didn't seem to understand so they're checking with Germany and have promised to get back to me.

Can anyone make sense of the different portals and whether anyone uses MMI Connect?
 
I have an icon on my desktop pc as well as on my tablet and phone that take me to https://login.audi.com/login. Using my pc the details are entered automatically by LastPass and it takes me to a screen entitled My Audi in the top left corner. On this screen there are several large boxes. One is titled Audi Connect. Click on this box and I am in and have a further 11 boxes to choose from.

It is different on the phone and tablet but I'm sure when I was setting it up I just used the same password as on the pc.
 
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I have an icon on my desktop pc as well as on my tablet and phone that take me to https://login.audi.com/login. Using my pc the details are entered automatically by LastPass and it takes me to a screen entitled My Audi in the top left corner. On this screen there are several large boxes. One is titled Audi Connect. Click on this box and I am in and have a further 11 boxes to choose from.

It is different on the phone and tablet but I'm sure when I was setting it up I just used the same password as on the pc.
 
100% sure the Audi Connect app uses the myAudi website login. The "your Audi" website is to track your car being built. Pretty self explatitory when you understand the "your" & "my" subject or possessive pronouns!

I just logged in to my Audi online and worked fine. Keep trying, should work.
 
Yeah spoke to Audi CS again today. Said there is an IT problem and to check again in a few days. Still not convinced, looks more like my account has got screwed up in some way and probably needs deleting so I can register again.

At least you guys have clarified the difference between the two accounts - thanks.