JonW1982UK
Registered User
- Joined
- Jul 22, 2016
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Hello,
I'm just after some feedback from anyone who has purchased cars from an Inchcape dealership.
I'm finding that Inchcape (Macclesfield) are pretty poor at communicating but instead of just slagging them off out right, I thought I would try to get a better idea of how they "do things" at Inchcape as its my first Audi and have used Mercedes non-franchised dealerships in the past who were pretty good to be fair.
So the car is now in Grimsby waiting for a transporter and I've sent an email over to my contacts at Inchcape about the possibility of taking delivery around the 1st September (Mrs has got a new job so we need two cars again sharpish), now I receive lots of emails in my job and try to acknowledge them within a few minutes even if I cant fully answer them, just a quick "I'll look in to this" etc.. Heard nowt in a couple of days!
The only thing I've signed so far is the order which was a PFL S3 back in February....heard nothing since apart from when I badgered them for my order number!
Is this normal?
I'm just after some feedback from anyone who has purchased cars from an Inchcape dealership.
I'm finding that Inchcape (Macclesfield) are pretty poor at communicating but instead of just slagging them off out right, I thought I would try to get a better idea of how they "do things" at Inchcape as its my first Audi and have used Mercedes non-franchised dealerships in the past who were pretty good to be fair.
So the car is now in Grimsby waiting for a transporter and I've sent an email over to my contacts at Inchcape about the possibility of taking delivery around the 1st September (Mrs has got a new job so we need two cars again sharpish), now I receive lots of emails in my job and try to acknowledge them within a few minutes even if I cant fully answer them, just a quick "I'll look in to this" etc.. Heard nowt in a couple of days!
The only thing I've signed so far is the order which was a PFL S3 back in February....heard nothing since apart from when I badgered them for my order number!
Is this normal?