2.0 TFSI Known Oil Consumption problem - 2015 ongoing thread (2009-2011 models)

***PLEASE CAN ANYONE HELP OR GIVE SOME ADVICE***

I have read the thread which has been a great help but i still wondered if anyone can help?

We have just bought an Audi A4 Dynamik TFSI Quattro we had only had it on the road a few days when it began misfiring it went into numerous auto electrical garages and a fault was found and we ended up having a Cross Dopetrol Injector VAG 2.0T fitted along with a new Purflux Oil Filte.

Once this was done it appeared to be running fine until the oil light came on we refilled and ran it again but again the oil light came on, it was about to go in for further investigation work when i happened to read about someone on the Dailymail Online who had left their car outside the dealership because of oil consumption issues. Thankfully we found this at the right time as we now know its a widespread fault with the cars!

So we booked it in with our local audi dealer a few weeks ago we paid the 60 for the oil test and were told to bring it back if oil light came on before 650 miles, which it did last week at 343 miles. It has since been confirmed that there is a fault and it requires new conrods and pistons. The case is now being dealt with Audi UK who have requested copies of all services and invoices. Here lies our problem. We have contact the last audi dealer and they have records upto 2013 but nothing after, i have also contact the previous owener but up until now i have had no response. My car is still sat in Audi and i have no idea what to do next?

Can anyone help or make suggestions on what i should do next do Audi UK have to have all of this info cause the liekly hood of revious owners keeping invoices is slim.

Any help would be greatly appreciated as i have lost faith as we have done as little as 500 miles since we bought and it has spent more time in the garage than on the road!

Thanks in advane
 
@malibu1919 welcome!

Did you buy it privately or from a trader? What age/mileage is the car? Are there service stamps in the logbook after 2013?


Hi we purchased it from a auction site, i have rang last owner in the hope they call back. it is 2011 and has 38k on clock last service done with Audi was at 14k so been serviced with another garage between 2013 - 2014. It arrived with no service book!!!
 
Interesting, thanks. From PH: "Apparently the new pistons use a gudgeon pin that has a larger diameter, hence the new rods".

Changing the ring locations and sizes on their own wouldn't require new rods unless the gudgeon pin position or size need changing.

http://www.pistonheads.com/gassing/topic.asp?h=5&f=86&t=1482527&i=20&mid=0&nmt=

I had a look at some photos of the TFSI pistons. They are a bit like bottle caps! There's almost nothing to them in terms of depth. If Audi even marginally increased the size of the ring gaps and ring lands, it would I think push the location of gudgeon pin slightly downwards (assuming Top Dead Centre is fixed). Yes I'd already read about the larger pin. I can't quite figure out why they did this unless maybe this reduces the tendency of these wide & flat pistons to slap. Whatever the reason, new con rods would be needed.

I was thinking about all this in the bath this morning and I have an idea about how all this might have come about. These are just the private musings of a man with too little to do...

Go back to the early noughties. The crude oil price is high and rising. Fuel economy (and to a lesser extent emissions) is driving car buyers decisions in show rooms. VAG sort of have the economy angle covered in Europe with diesel but what about the profitable prestige markets in the US & newly emerging China which are predominantly gasoline driven? VAG's answer is TFSI. It's built on three economy based pillars; Direct injection, low friction (thin) rings & low viscosity oil. It also has a decent turbo to provide the oomph premium car buyers want. VAG are aware of the inlet valve deposit problem with DI engines but their engine development program (mainly thrash & trash engine testing) doesn't flag this up as a serious issue. They are also probably aware of the problems with using a low friction ring pack but they get around this with their infamous 'some oil consumption is normal for this class of engine' blurb. So they launch and it's a hit with prestige car buyers, even in Europe.

But what Audi have missed in their testing is protocols is how things interact and how his engine is susceptible to Death By Normal Driving. The fuel efficient ring pack is an inefficient cylinder sealer. I suspect it's primary flaw is poor sealing during the atomised fuel injection/compression stroke (that is BEFORE ignition). When the engine & engine oil are both cold, I can envisage how this would drop a lot of atomised unburned petrol into the sump where it condenses into the oil. When the engine gets hotter the gasoline evaporates off as it's supposed to do. However being a chemical engineer, I can see how this would cause something called extractive distillation of the low viscosity, relatively high volatility engine oil. The light evaporating petrol 'pulls' a tiny amount of the engine oil into the gaseous phase. Having a lot of hot blow-by gas, lots of purge air and the engine under vacuum all feed the extractive distillation process. Now what Audi should have done was cool and compress the blow-by to knock out the heaviest component (oil) so it would be taken care of in the oil separator. But they don't. The hot gaseous mix goes through the oil separator untouched. However in the cold intake system, the gaseous oil instantly condenses particularly on cold surfaces. Some survives however until it hits the inlet valves. I suspect the conversion of oil to crud is complex but it's clear from the many photographs on the forums that it happens. That crud on the backs of valves, is not a product of combustion, it was once oil. Having said that, I'm guessing the bulk of the now condensed oil gets fed through to the cylinders and is burned. However oil doesn't burn like gasoline. It burns badly especially in liquid form and especially at low combustion temperatures. Have you see all those pictures of dirty, black spark plugs pulled from TFSI engines? That's soot from burned oil. Ditto the crud on the piston facing valve surfaces. And hot soot can be abrasive. Thin piston rings that positively allow a high degree of passage plus hot soot is definitely a recipe for ring wear.

Then it all goes belly up because ring wear allows more fuel dilution which creates more extractive distillation, etc, etc.

Then something new and sudden can happen. Deposits on the back of the inlet valves can build up to a degree where a bit falls off and is sucked into the cylinder. If you're lucky, it bounces out the exhaust valve. If you are unlucky, it gets trapped in the First Land and starts scoring the bore (which of course leads to yet more fuel dilution). I have trawled a lot of the forums now and I've read several comments which go..'my oil consumption was okay until... and then it started to increase' and 'I pulled the head and all of the bores are okay apart from cylinder x which is badly scored'. The falling lump of coke theory fits nicely with these comments.

It's only my personal opinion but I suspect that had VAG, from the outset, used an ultra low volatility engine oil in these TFSI engines or put in place something to cool the blow-by before the oil separator, they might just have got away without serious problems. Such are the benefits of hindsight.

If the answer to all this is VAG putting in pistons with a proper, more old-fashioned ring pack (with thicker rings) then maybe this problem is put to bed. I have read that some OEMs like Toyota & Hyundai/Kia have DI petrol engines running in the US without problems. I do wonder whether they too figured out where VAG went wrong and took corrective action before launching their engines.

I think I'm sort of done with this now. I only involved myself out of old professional curiosity. I think I might now take the wife out for a drive in my cheap but ultra-reliable Picanto!

Cheers guys.
 
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Hi we purchased it from a auction site, i have rang last owner in the hope they call back. it is 2011 and has 38k on clock last service done with Audi was at 14k so been serviced with another garage between 2013 - 2014. It arrived with no service book!!!

A couple of things: Was the ebay (i'm guessing) seller the previous owner? If not, they're likely to be a trader and have responsibilities under sale of goods act. You can return the car to them and get them to fix it because it's not acceptable quality. Contact trading standards.

If it was a private seller, do you have a copy of the ad? If it says "Full Service History" but doesn't have one, then the car is not as described.

Second, even if the car hasn't been to a garage since 2013 it may only be *slightly* overdue a service. Audi Long Life servicing is typically 2 years/20,000 miles between services. I don't think Audi would refuse to contribute if the last main dealer service was just over 2 years ago. what does the "service interval" display on the car show?
 
A couple of things: Was the ebay (i'm guessing) seller the previous owner? If not, they're likely to be a trader and have responsibilities under sale of goods act. You can return the car to them and get them to fix it because it's not acceptable quality. Contact trading standards.

Second, even if the car hasn't been to a garage since 2013 it may only be *slightly* overdue a service. Audi Long Life servicing is typically 2 years/20,000 miles between services. I don't think Audi would refuse to contribute if the last main dealer service was just over 2 years ago. what does the "service interval" display on the car show?

Hi, no it was a car auction site, cant remember name as my husband did it. i do believe its been serviced just in between just not at a Audi dealer. What is the service interval? the light which comes on when in need for a service? if so that is not on.

thanks for trying to help with this. i just cant believe they need a full history before theyll resolve the problem not everyone keeps this information.
 
***PLEASE CAN ANYONE HELP OR GIVE SOME ADVICE***

I have read the thread which has been a great help but i still wondered if anyone can help?

We have just bought an Audi A4 Dynamik TFSI Quattro we had only had it on the road a few days when it began misfiring it went into numerous auto electrical garages and a fault was found and we ended up having a Cross Dopetrol Injector VAG 2.0T fitted along with a new Purflux Oil Filte.

Once this was done it appeared to be running fine until the oil light came on we refilled and ran it again but again the oil light came on, it was about to go in for further investigation work when i happened to read about someone on the Dailymail Online who had left their car outside the dealership because of oil consumption issues. Thankfully we found this at the right time as we now know its a widespread fault with the cars!

So we booked it in with our local audi dealer a few weeks ago we paid the 60 for the oil test and were told to bring it back if oil light came on before 650 miles, which it did last week at 343 miles. It has since been confirmed that there is a fault and it requires new conrods and pistons. The case is now being dealt with Audi UK who have requested copies of all services and invoices. Here lies our problem. We have contact the last audi dealer and they have records upto 2013 but nothing after, i have also contact the previous owener but up until now i have had no response. My car is still sat in Audi and i have no idea what to do next?

Can anyone help or make suggestions on what i should do next do Audi UK have to have all of this info cause the liekly hood of revious owners keeping invoices is slim.

Any help would be greatly appreciated as i have lost faith as we have done as little as 500 miles since we bought and it has spent more time in the garage than on the road!

Thanks in advane
What were the spark plugs like?
They are the normally the cause of the misfires! Coil packs are a linked possibility only if the oil was passing into the spark recess and contamination occurred. It's highly unlikely it would have needed a new injector! That's very uncommon.

Have you called Audi UK yourself? That would be the first thing to do and get a case opened. They normally assign a case manager within 48 hrs and then things can develop.

The oil consumption is a known fault and you should get it fixed free regardless of Audi service history.
 
I had a look at some photos of the TFSI pistons. They are a bit like bottle caps! There's almost nothing to them in terms of depth. If Audi even marginally increased the size of the ring gaps and ring lands, it would I think push the location of gudgeon pin slightly downwards (assuming Top Dead Centre is fixed). Yes I'd already read about the larger pin. I can't quite figure out why they did this unless maybe this reduces the tendency of these wide & flat pistons to slap. Whatever the reason, new con rods would be needed.

I was thinking about all this in the bath this morning and I have an idea about how all this might have come about. These are just the private musings of a man with too little to do...

Go back to the early noughties. The crude oil price is high and rising. Fuel economy (and to a lesser extent emissions) is driving car buyers decisions in show rooms. VAG sort of have the economy angle covered in Europe with diesel but what about the profitable prestige markets in the US & newly emerging China which are predominantly gasoline driven? VAG's answer is TFSI. It's built on three economy based pillars; Direct injection, low friction (thin) rings & low viscosity oil. It also has a decent turbo to provide the oomph premium car buyers want. VAG are aware of the inlet valve deposit problem with DI engines but their engine development program (mainly thrash & trash engine testing) doesn't flag this up as a serious issue. They are also probably aware of the problems with using a low friction ring pack but they get around this with their infamous 'some oil consumption is normal for this class of engine' blurb. So they launch and it's a hit with prestige car buyers, even in Europe.

But what Audi have missed in their testing is protocols is how things interact and how his engine is susceptible to Death By Normal Driving. The fuel efficient ring pack is an inefficient cylinder sealer. I suspect it's primary flaw is poor sealing during the atomised fuel injection/compression stroke (that is BEFORE ignition). When the engine & engine oil are both cold, I can envisage how this would drop a lot of atomised unburned petrol into the sump where it condenses into the oil. When the engine gets hotter the gasoline evaporates off as it's supposed to do. However being a chemical engineer, I can see how this would cause something called extractive distillation of the low viscosity, relatively high volatility engine oil. The light evaporating petrol 'pulls' a tiny amount of the engine oil into the gaseous phase. Having a lot of hot blow-by gas, lots of purge air and the engine under vacuum all feed the extractive distillation process. Now what Audi should have done was cool and compress the blow-by to knock out the heaviest component (oil) so it would be taken care of in the oil separator. But they don't. The hot gaseous mix goes through the oil separator untouched. However in the cold intake system, the gaseous oil instantly condenses particularly on cold surfaces. Some survives however until it hits the inlet valves. I suspect the conversion of oil to crud is complex but it's clear from the many photographs on the forums that it happens. That crud on the backs of valves, is not a product of combustion, it was once oil. Having said that, I'm guessing the bulk of the now condensed oil gets fed through to the cylinders and is burned. However oil doesn't burn like gasoline. It burns badly especially in liquid form and especially at low combustion temperatures. Have you see all those pictures of dirty, black spark plugs pulled from TFSI engines? That's soot from burned oil. Ditto the crud on the piston facing valve surfaces. And hot soot can be abrasive. Thin piston rings that positively allow a high degree of passage plus hot soot is definitely a recipe for ring wear.

Then it all goes belly up because ring wear allows more fuel dilution which creates more extractive distillation, etc, etc.

Then something new and sudden can happen. Deposits on the back of the inlet valves can build up to a degree where a bit falls off and is sucked into the cylinder. If you're lucky, it bounces out the exhaust valve. If you are unlucky, it gets trapped in the First Land and starts scoring the bore (which of course leads to yet more fuel dilution). I have trawled a lot of the forums now and I've read several comments which go..'my oil consumption was okay until... and then it started to increase' and 'I pulled the head and all of the bores are okay apart from cylinder x which is badly scored'. The falling lump of coke theory fits nicely with these comments.

It's only my personal opinion but I suspect that had VAG, from the outset, used an ultra low volatility engine oil in these TFSI engines or put in place something to cool the blow-by before the oil separator, they might just have got away without serious problems. Such are the benefits of hindsight.

If the answer to all this is VAG putting in pistons with a proper, more old-fashioned ring pack (with thicker rings) then maybe this problem is put to bed. I have read that some OEMs like Toyota & Hyundai/Kia have DI petrol engines running in the US without problems. I do wonder whether they too figured out where VAG went wrong and took corrective action before launching their engines.

I think I'm sort of done with this now. I only involved myself out of old professional curiosity. I think I might now take the wife out for a drive in my cheap but ultra-reliable Picanto!

Cheers guys.
Thanks mate, very informative stuff...
 
If anyone is using the forum in relation to considering purchasing a TFSI, don't be put off.
First if possible double check the service history of the car at purchase. When I purchased mine 2 yrs ago at an independent dealer I had them contact Cardiff Audi to confirm the history and send email confirmation. I also used that evidence in getting mine fixed for 'free' in February. As I mentioned above though, it's not necessary to have full Audi dealer service history. After all it's a manufacturing fault that Audi still haven't publicly acknowledged yet! It's all goodwill apparently...

When these cars are 'fixed' they are great cars again. I'm sure most regulars on this thread would agree! It's a horror story going through the oil consumption tests but good outcomes are now the norm.

Watchdog to report very soon. That can only help....
 
GREAT NEWS ! Audi UK have just called me and said that they would do the engine re build FREE of charge
Pistons, new rings etc etc
Car booked in at the end of June
 
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GREAT NEWS ! Audi UK have just called me and said that they would do the engine re build FREE of charge
Pistons, new rings etc etc
Car booked in at the end of June
The result wasn't in question. The engines are faulty and Audi are certainly 'relaxing' their stance to fixing now. Good news...
 
hang on what - no oil use at all in 30,000 miles?!
I haven't done quite that mileage yet but as mine is stop start town mileage I would have normally used nearly a litre by now and gauge has not moved...
 
is this only 2009-2001 engines? is my 2007 S3 likely to be effected by this? ive not long had it so still working out oil useage.
 
hang on what - no oil use at all in 30,000 miles?!

Nope, apart from two services I have not had to add any oil. Between my 9k services the mmi graph moves 1/4 at best. So in theory I could do nearly 40k before the low oil light comes on. Obviously I wouldn't do this but it appears this is a permanent fix so far.....
 
joe90_guy

" If the answer to all this is VAG putting in pistons with a proper, more old-fashioned ring pack (with thicker rings) then maybe this problem is put to bed. I have read that some OEMs like Toyota & Hyundai/Kia have DI petrol engines running in the US without problems. I do wonder whether they too figured out where VAG went wrong and took corrective action before launching their engines. "

It has been said that Toyota patented the use of "supplementary port injection" on their GDI engines to avoid/reduce the coking up of the inlet tract. Again, it has been said that these patents have recently expired, which might account for Audi, it has been said, to include this feature in the latest incarnation of their 3.0TFSI engine.

My wife has ordered a new, yet to be built, Polo 1.2TSI 110PS, though I would not expect that VAG have or will ever get round to doing the same to that engine, replacing it with a cheaper South American built 3 cylinder so cleaner engine will probably get rid of that problem!
 
This whole situation totally pees me off. We took the boys to see The Avengers yesterday and this great advert came on the screen. .

Does it make me want to buy another Audi....no, because the scars left from going through the ordeal run deeper than just receiving a full refund on the work.

Audi produced millions of defective cars which they were happy to sell on to their customers. The fact that they are dealing with this on a case by case basis is total b@@llocks. Who cares if the car hasn't got a full service history or was sold onto an independent dealer, then to us; it doesn't make the car any less/more defective than it was when it left the factory floor.

AUK are just trying to protect their profit margin at the expense of their customers. They need to grab the problem by the balls and deal with the situation like the Americans, then they can lick their wounds and move on.

They are such nice cars, but it's going to take me a whole lot longer to gain trust in the brand again. For now I'll stick with Mercedes.
 
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Hi,

I recently bought an Audi A4 1.8TFSI S-line on a 59 plate. In a month I've had to top the oil up twice. First time was 4 days after buying it. And then again around 3 week later. I use the car for work. I work 4 days on and then have 4 days off. I haven't even done 1k miles since buying it. I bought the Audi from MB motor group in Leeds.

I thought the amount of oil it was consuming was excessive so after a few google searches I ended up here.

Can anyone help as to the right process I should be taking now? I.e who should be contacting first ect. I'm worried I'm going to end up with a faulty car. The car doesn't have a full Audi service history, which worries me even more.

The car itself has done 43k miles. So to me it's relatively new.

Thanks in advance.
 
Take it back to MB motor group and get your money back. Buy something else. Or take it to Audi, get oil consumption test done, which it will probably fail and then start at 5 grand and negotiate down from there. You might get it done for free like me :)

Other alternative is to buy 2nd hand engine for 2k and fit it. All a pain in the a55 so first option may be best.
 
As Igooch said, either take the car back or get it booked in with Audi asap! I would definitely call Audi UK, get a case opened and take things from there. The 'Fix' is now being completed for free including the oil consumption test costs. I wouldn't worry too much about service history as long as it has some...?
 
This whole situation totally pees me off. We took the boys to see The Avengers yesterday and this great advert came on the screen. .

Does it make me want to buy another Audi....no, because the scars left from going through the ordeal run deeper than just receiving a full refund on the work.

Audi produced millions of defective cars which they were happy to sell on to their customers. The fact that they are dealing with this on a case by case basis is total b@@llocks. Who cares if the car hasn't got a full service history or was sold onto an independent dealer, then to us; it doesn't make the car any less/more defective than it was when it left the factory floor.

AUK are just trying to protect their profit margin at the expense of their customers. They need to grab the problem by the balls and deal with the situation like the Americans, then they can lick their wounds and move on.

They are such nice cars, but it's going to take me a whole lot longer to gain trust in the brand again. For now I'll stick with Mercedes.


I watched the same film at the cinema with my wife and son. The advert didn't get the greatest rating by the audience! I don't think that will make TV somehow....
If R8's did give birth, the TFSI engine would fall out of the back end ;)
 
Yeah it's got a full service history just not all with Audi. I'm going to phone Audi UK Tomorrow and speak to the service centre as the woman who answered the phone today didn't have a clue what I was on about. Is there anything I should be stating in my call Tomorrow to help my case?
 
Yeah it's got a full service history just not all with Audi. I'm going to phone Audi UK Tomorrow and speak to the service centre as the woman who answered the phone today didn't have a clue what I was on about. Is there anything I should be stating in my call Tomorrow to help my case?
 
Just call them on 0800699888 and mention the oil consumption problem. Audi UK must be sick of the amount of calls they have received lately and are well aware of the problem.
After speaking to an advisor a case manager is assigned and they will contact you within 2 days. Then go from there really. Hopefully you will deal with a guy called Charles.
I wouldn't worry unnecessarily. You should get a good outcome mate!
 
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Cheers buddy. **** thing is i really like the car and dont want to take it back. Is it doing any damage to the car? Also Is there any time frames as to which cars they will fix, like in the last 3 year only or anything along them lines or is it if you have the TFSI engine between 09 and 11 they will fix it?.
 
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They are nice cars I agree pal! That's why I didn't get rid of mine straight after fixing it. Also once fixed there's a 2yr guarantee on the Audi parts fitted.

As for damaging the car I would say yes. It's certainly not doing the catalytic converter any help chucking unburnt oil/fuel mixture down the exhaust plus it increases cam chain tensioner wear. However it all depends on how bad the piston ring wear is and how badly scored the bores are, plus how long it's been happening. Only a strip down will tell if it fails the oil consumption test. Bet your exhaust tips resemble an old coach? Also highly likely the spark plugs are caked in carbon.

Time frame isn't a problem. There's members on here that have had their cars fixed almost up to 100K mileage and yes it's on the late 2008 to late 2011 models that are greatly affected. Nearly all the TFSI engines suffer, all be it in varying degrees..
 
I'll post back here after phoning them tomorrow, and let you know what's happening. Hopefully it gets sorted.
 
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You should be fine. Be assertive with Audi UK and within no time the car will be running as good as or better than when it left the manufacturer!
 
I think I have made my decision about my next car. Audi, BMW or Mercedes...?
Or Jag? Decisions....

Image
 
Last edited:
sparkers were never mentioned to me. is it much of a job to change them myself, given i'm a total car putz? just wondering if i should or not.
 
So i phoned Audi UK today, explained my issue with oil consuption ect, they really didnt seem to have a clue,i dont know if this was them just playing it down or not. They asked how much oil i was roughly using so i explained ive had to put 2ltrs in under 1000miles, she agreed that this was excessive.

They then put me through to my closest Audi dealer in leeds, which then i had to explain everything again after that they then booked me in for for a stage 1 oil consuption test. There was no mention of any costings for this or if there would be any,i dont know if this is normal protocol for Audi but im sure i will find out more on the 15th June.
 
sparkers were never mentioned to me. is it much of a job to change them myself, given i'm a total car putz? just wondering if i should or not.
Very easy to do:



It's up to you really whether it's done in between servicings. However if your cars oil consumption is high I would inspect them out of curiosity.
 
So i phoned Audi UK today, explained my issue with oil consuption ect, they really didnt seem to have a clue,i dont know if this was them just playing it down or not. They asked how much oil i was roughly using so i explained ive had to put 2ltrs in under 1000miles, she agreed that this was excessive.

They then put me through to my closest Audi dealer in leeds, which then i had to explain everything again after that they then booked me in for for a stage 1 oil consuption test. There was no mention of any costings for this or if there would be any,i dont know if this is normal protocol for Audi but im sure i will find out more on the 15th June.
I'm surprised with Audi UK. They were well aware so as you say probably playing it down! See how it goes mate at Audi Leeds. Until the tests are carried out there's not much else you can do apart from enjoy the car.
I'm ringing Audi UK tomorrow to enquire about my refunds and service...
 
Very easy to do:



It's up to you really whether it's done in between servicings. However if your cars oil consumption is high I would inspect them out of curiosity.

cheers bud. haven't noticed any misfirings etc so i hope i'm ok, might have a peek out of curiousity though.
 
Dealers are funny I topped my oil up with 1ltr the other day and ive done about 340miles and its used loads more than it did when i had the test done by my local dealer. So I called up to log it with the service guy telling him im watching it to 620 miles and if it carries on loosing oil I will bring it in...he went on to tell me that he thought they had proven that my car didnt have the issue cause they did the test earlier in the year ha ha ha

Told him it doesnt matter that the car can start to use oil whenever so just cause it past a consumption test doesnt mean my car wont suffer the same oil consumption issues later on in life which it looks like it is doing now....he then got my point and told me to keep and eye on it and go from there.....told him about here and that he should get himself on here and have a butchers at this post ha ha
 
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