Oh crap. Picked up my car 2 weeks ago, insured with Admiral, changing that now!Admiral
Admiral
A carrier bag and tape was used by the first repair company to seal two pipes on my car! I don't know why but this has wound me up more than anything!
carrier bag and tape!!! what kind of Garage would deem that a suitable seal/repair ***... the mind boggles...are trading standards aware?
Recorded delivery letter marked private and confidential to Henry Engelhardt looks like an option if they are dragging their heels. As he looks to be the main man with Admiral. Formal complaints have to be written in my opinion as you end up only having your word against theirs. If things unfortunately have to be taken further you end up with no proof yourself of communication. So take dates times and names of people you speak to also. If I run a company and knew someone was about to report this mess to trading standards, local press ect. Im sure as anything would get someone down the chain to process things faster, as at the end of the day its your name against the company. I wonder how many claims and also bodge jobs must they here about each month?
A carrier bag would make everyone on this forum i bet fizz....
I've already written in to Admiral to make my formal complaint. They now have 8 weeks from the date of that letter to get back to me with a solution and outcome of their investigation. I have already told them I will be going to trading standards and they didn't seem that fussed tbh. Trading standers were interested though. Just waiting on a report to confirm that they have not used genuine parts and therefore will be in breach of contract.
No idea I'd imagine they'd just put some parts on it and auction it. But yes it was in stock. Very lucky. Can't believe the spec on it either. It literally has every option! Happy with the outcome right now
No idea I'd imagine they'd just put some parts on it and auction it. But yes it was in stock. Very lucky. Can't believe the spec on it either. It literally has every option! Happy with the outcome right now
No idea I'd imagine they'd just put some parts on it and auction it. But yes it was in stock. Very lucky. Can't believe the spec on it either. It literally has every option! Happy with the outcome right now