Recent content by RyanDunc

Hi R I am the owner of the blue Audi A5 that needs a new engine due to tensioner failure. I know you are the manager of the service department at Audi Aberdeen and that you are aware of conversations between M and my father regarding my vehicle and that the only offer given to me for the engine...

Yes i would think it should be Audi uk that have final say. Been waiting since thursday for fone call from the person dealing with it, trying everyday to get a hold of her. No the solicitors advice was to get a better deal for myself and use the court case lost in America as proof that they are...

Its getting a little bit more frustrating now, audi uk have said it was aberdeen manager that had final say, and now aberdeen sayin it was audi uk that made final decision. Now found out that its not even the manager thats dealing with it. Went through on saturday to try get some answers and...

A little update, spoke to the lawyer that deals with this incidents alot, he said to try audi UK again for more "good will" as they only tend to take on the cases after the work has done and try recoup the costs. Spoke to a nice women from audi customer services, on looking at my case notes she...

The car couldnt drive to do the consumption test, at first i thought it was maybe the sensor in the oil tank was broken, and took that to get checked at a normal garage, nothing wrong with sensor and garage filled it back up and that was january, and the engine went in febuary. So their really...

Thanks have gave them a call and they will get back to me tomorrow. Just puts you off buying cars again with problems like this, on a supposidly "reliable" car and make.

I foned Audi UK as soon as it happend and they told me to put into my nearest dealer (Aberdeen audi) before even looking at the car they asked for £600 to strip engine down to tell me the same thing the AA tech told me when he plugged it in. Audi UK have been apologetic but insist because it did...

Hi, looking for a bit of advice. I have an A5 2.0 tsfi that now needs a new engine with the price all in from Audi of £10,000. The problem first came when i noticed it was taking far too much oil, was away to book it in to the garage when i was driven to work 1 morning and the engine started...