Recent content by Paul_McG

  1. Paul_McG

    DVD and video on SD card working

    My 2017 A5 refuses to play video files in MP4 format that played perfectly well on my 2013 A6. To be precise, it's not that she refuses to play them, she doesn't even acknowledge their presence on the SD card. When I have time (can be bothered :blush:) I'll try some different files.
  2. Paul_McG

    Audi Phone Box - Key Icon

    Your key has a small radio transmitter powered by the battery. This transmits to the car at regular intervals to tell vehicle it's still there. When the battery dies, this feature won't work. So your key also has a small transponder chip in it (similar to a contactless bank card). This is held...
  3. Paul_McG

    Samsung Galaxy S6 Apps problems

    I had this happen on my S5. It was down to a faulty SD card, however, as the S6 doesn't have an external card slot, it could be faulty internal memory. Open the phone dialer and type *#0*# This will open the built in diagnostics, try running the tests to see if this throws anything up.
  4. Paul_McG

    Google Earth map excessive loading

    I got a call from am Audi Tech today say this has been resolved. I simply selected Google Maps and it started within seconds. Maps appear to be better quality too.
  5. Paul_McG

    Google Earth map excessive loading

    Just found the following quote on the Audi USA Website. Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Audi connect PRIME services are optional and require an active subscription with separate terms...
  6. Paul_McG

    3G Signal

    Just got back in the car and almost instantly connected with LTE at full signal strength. Whatever the issue, it seems to be resolved.
  7. Paul_McG

    3G Signal

    Yes, that's what I figured. I'm guessing if the antenna or radio module dies, it would lose the signal altogether. Mine was still only 3G at 6AM. I have phones on O2 & Vodafone and they seem OK with a 4G signal, so they would be fine with LTE. I'm guessing Cubic use EE as their backbone ?
  8. Paul_McG

    3G Signal

    Possibly, but as I said, it's been the same since 8 O'Clock this morning.
  9. Paul_McG

    3G Signal

    I'm in Cambridgeshire and since around 8AM my car has only had a 3G signal so the Audi Connect either runs painfully slowly, or not at all. Is anyone else having issues ?
  10. Paul_McG

    Audi Connect Status Page.

    Does anyone else think a status page showing the ONLINE/OFFLINE status of Audi Connect services would be a good idea ? It would help with issues like Google Earth not working, in that people can see at a glance there is an issue. I have just tweeted @AudiUKCare asking if such a page exists...
  11. Paul_McG

    Google Earth map excessive loading

    That's excellent, thanks for that. At least we have acknowledgement that there is an issue, and they are looking at it. Hopefully, it won't take too long to fix !
  12. Paul_McG

    Insurance: "Is your car fitted with a tracking device?"

    Unfortunately, this can be turned off by deleting the primary user, thereby stopping anyone from locating the vehicle. Insurance companies will only accept a dedicated, stand alone, tracker to provide a discount.
  13. Paul_McG

    Primary User (10 Digit KeyTag code)

    Tag arrived at dealers today. He scratched off the panel and sent me a photo of the code. Worded first time ! According the very nice man at Audi, the original tag was for a Q7. Will probably have to call Audi Support in the morning as the battery will be flat. My wife is currently on the...
  14. Paul_McG

    New to the forum, but not to Audi !

    Here she is....
  15. Paul_McG

    New to the forum, but not to Audi !

    Just picked up my new A5 Coupe, 2.0 TDI, S-Line, Quattro, S-Tronic in Arctic White, and very pleased with it !! An ex-demonstrator with 5000 miles on the clock, 5 months old and a fantastic price, thanks to the dealer selling it to us before realising they had it advertised ex-vat. Started...