Hi Scottish S3 just seen that you replied to my post , since that i called justin the customer relations manager who was dealing with my case, never got him but someone else at Audi U.K who said that they would e mail him and get him to call me back , havnt heard a word , i also asked for...
Aye thats the impression i got i phoned highland audi this morning , service told me they dont have an invoice with parts to which i replied you must have some kind of document with the parts used , she then said she will speak to the manager and will phone me back , surprise surprise no call ...
Hi Guys been a while since ive been on , got the rebuild done , all seems good so far apart from mmi gage ,sometimes it reads full and the next three quarters , apart from that was wondering if anybody has received an invoice of the parts used , i have asked Highland Audi several time but they...
Hi All after been told that i would have to pay 20 percent , i was given a number and a womans name at Audi UK , i phoned her to be told by someone else that my case was being reviewed and i would be called the next morning , i never heard anything till the following afternoon when i was...
Just a we update had a customer care manager phoning me yesterday afternoon about the situation asking about the servicing etc , he then said that he would contact Highland Audi and Audi U.K and would be in touch again about a week ? He then said Audi U.K would probably contact me before that .
Hi Mike cheers for replying , i phoned up Highland Audi again and they said the problem is that the car has missed a service before i bought it ,i bought it in 2012 and have serviced it at Audi every time , when i bought the car in 2012 there was no service light on and i think it was 2013 when...
Hi All looking or advice my car has just failed part 2 of oil consunption test , i put the car in on tuesday morning , Highland Audi phoned me this morning to say that Audi UK want me to pay 20 percent of the bill because of some gap in servicing , i have had the car seviced regularly since the...
That's my car done 560 mls of the oil consumption test , the MMI is showing less than half , it looks like a third left , I thought it was divided into four quarter litres ? any comments welcome .
Thats the car in Audi now , get it back tomorrow , she said it might need some parts but i thought they just emptied the oil then measured out 4.6 litres and refilled it !!
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