Does my car need a service?

[TeaMonsta]

My car asked for its first service after about 9000 miles. It's now done about 27000 miles and hasn't warned me that it should be serviced any time soon. However, I've received a couple of emails from the dealer to say that the car is due (and now overdue) for a service. I suspect this is because:

1 - They're estimating that it's done more miles than it has (ordinarily it would've had 33000 miles on the clock by now)
2 - I took out a service plan so it's an automated email connected to that
3 - Times are hard and they want to get cars serviced, even if prematurely

I don't want to take the car to be serviced unnecessarily, but I don't want to invalidate the warranty, either. Should I wait for the car to ask to be serviced? Or just book it in?

 

[cuke2u]

How many miles do you do a year?
https://www.audi.co.uk/owners-area/servicing.html

 

[TeaMonsta]

18K/yr. But it's done over 18K since the last service. If servicing's been set as "Flexible" (up to 18600 miles) surely it should on the count-down to a service now with the associated dashboard messages....

 

[quattrorally]

18K/yr. But it's done over 18K since the last service. If servicing's been set as "Flexible" (up to 18600 miles) surely it should on the count-down to a service now with the associated dashboard messages....

if you've done 18 since the last service, I think it's due.

 

[TeaMonsta]

Yes, I suppose I've answered my own question, there. Just haven't been getting the dashboard messages which confused me. But 18000 miles is 18000 miles whether the car's asking for a service or not. I'll book it in. Thanks, guys...

 

[quattrorally]

Yes, I suppose I've answered my own question, there. Just haven't been getting the dashboard messages which confused me. But 18000 miles is 18000 miles whether the car's asking for a service or not. I'll book it in. Thanks, guys...

if you go through the menu, somewhere in there it should tell you when the car thinks it needs to be serviced. might help explain why you're not getting warnings.

 

[TeaMonsta]

I wasn't aware of that, thanks; I'll have a look...