That’s not very reassuring.
I would have asked them to allow me to see underneath the car while they were checking it.
What’s even more annoying is when I’ve got back home I’ve decided to give the car a wash because it had salt all over it & I’ve came across a big mark where one of the alloys has been curbed. I only picked the car up last Wednesday & I know for a fact is wasn’t curbed then. It also can’t of been me or my partner because the car has been parked up since last Thursday while we where on holiday.
My only thinking is I haven’t spotted it on collection or the tech has done it today pulling it onto the ramps