is it possible its just some spilt oil that has finally dripped down after it has been serviced before you got it?
My thoughts tooWould it drip under the car? i would have thought the engine tray/under engine trim would catch it?
Would it drip under the car? i would have thought the engine tray/under engine trim would catch it?
Bearing in mind that the car is new and direct from the showroom, could it be tire trim spray or alloy wheel-spray, back to black spray, that kind of thing? Also, guessing thats at the area that the front of the car was parked? I use a tire restorer spray and when it rains it washes off the residue, makes a similar type of mess.
Hi mate, yeah your right that was the front end of the car. Just to be clear, it’s not brand new it’s just new to me. It’s a 2018 18 plate. The car was valeted on the 13th & then parked outside, it was outside when I collected it last night as well & it was lashing it down. So you would of thought anything that could run off the car would of already done so. If you look at the picture the main spillage seems to be pretty much bang in the middle of the car as well or maybe very slightly to the right hand side which is making me think engine bay related.
Yeah really looks like drips in one spot. prob quite big ones as the circular area from the drips are quite big and go forward. I'd say back to old methods and put cardboard under the car to see what it is. Was the engine bay cleaned?
Not sure if it was cleaned or not, Audi have said take it straight back to them. I’m passing there dealership on the way to the airport in the morning so that’s my plan up to now, they’ve offered to pay for taxis to & from the airport from the dealership which is nice. It’s just an inconvenience that you don’t want when travelling abroad
As long as no warning pop up telling you to stop! Tell your wife to check the oil level before driving off.Not sure if it was cleaned or not, Audi have said take it straight back to them. I’m passing there dealership on the way to the airport in the morning so that’s my plan up to now, they’ve offered to pay for taxis to & from the airport from the dealership which is nice. It’s just an inconvenience that you don’t want when travelling abroad
So the wife has just come back & I’ve checked the oil. It’s not much above the minimum line which I was surprised at considering it was only serviced 2 days ago.
I found a spanner under the bonnet on one of my previous cars after being at a main dealer.
Wasn’t Audi though, that’s shocking.
Problem we’ve got & I know this first hand from my time at VW is all the techs are working on a bonus basis & they are chucking jobs out the door as fast as possible.
If they are on a 9-5 and get two 3.5 hour jobs that’s pretty much there day done, but If they bang them out and do two 3.5 hour jobs and let’s say a 2 hour job in there day that’s an hours worth of bonus they’ve earned. My friend works at BMW and he told me last week he needs to earn at least 36 hours overtime to be comfortable.
That’s all well and good until they leave the air box off my car and I end up sucking a ***** load of water into the engine in the ******* down rain travelling up the M62, in rush hour and when it’s dark.
Thankfully this didn’t happen and the engine is fine but still, who’d be paying the bill for a new engine.. that could have been an interesting conversation between the me and the Audi dealer.
Certainly wasn’t trying to make excuses for them, it’s definitely not good enough.
Don’t get me wrong, I didn’t think you were.
It’s just the times we live in isn’t it, I sound like I’m a moaning old fart (I’m 33) but times have changed in the motoring world just since I passed my test in 2004.
I found a few weeks after a service that my oil dipstick had been Araldited back together...not a 'biggy' but not what you expect from a premium main dealer...I found a spanner under the bonnet on one of my previous cars after being at a main dealer.
Wasn’t Audi though, that’s shocking.
Interesting reading all these stories, this thread should defo be made into a complaints thread and then shown to Audi UK in order to improve their service. Also, we must remember that Audi, in a way, doesn't really exist in the UK, the dealers are all franchises. From my point of view, I had 2 experiences with Audi in the UK, both terrible. Audi Leicester & Taunton. Leicester tried to wrongly tell me my car had been in an accident and wouldn't repair a seatbelt, Taunton just ripped me off on price, quoting me even more than Audi set servicing price. Both times I complained to Audi UK and then I got a nice email back from each garage apologising. I might be wrong, but it seems that Audi UK is the official Audi representative in the UK and the dealers are franchises below them?
I found a few weeks after a service that my oil dipstick had been Araldited back together...not a 'biggy' but not what you expect from a premium main dealer...
Audi serviced mine yesterday and put some new brake pads on, drove the car home with it sounding like it had a cheap air filter on and sounding like a bag of rattling spanners, phoned the dealer whilst on the M621 Leeds to be told to phone Audi assist.
The fella turned up this morning, asked what the issue was to which I told him it sounds like there’s no air box attached, popped the bonnet and there was the air box flapping about, they’d not even made an attempt at fixing it back to the engine / intake.
Fully agree, if something break/goes faulty they just replace a complete part, they are just trained to take parts off and put new ones on without understanding how they work. I was at the Indy a couple of weeks back, a guy in there had a problem with his turbo, the main dealers wanted over £1,000 to fix/replace it! The Indy stripped it down, found the broken part and replaced it...all done for under £200!A1DEYB said:Nothing surprises me with main dealers, we don’t have proper mechanics anymore, just poorly trained monkeys that unbolt / bolt on parts and read error codes via a hand held device.
That's shocking mate, they charge a premium and say "Let the Audi trained technicians take care of your Audi to keep it in the best condition." and you get that!!! Have you phoned them back and told them what it was?
I'd be sending an email saying what had happened to:
Managing Director of Audi UK
Andrew Doyle
andrew.doyle@audi.co.uk
also copy your email to - executive.office@audi.co.uk
Fully agree, if something break/goes faulty they just replace a complete part, they are just trained to take parts off and put new ones on without understanding how they work. I was at the Indy a couple of weeks back, a guy in there had a problem with his turbo, the main dealers wanted over £1,000 to fix/replace it! The Indy stripped it down, found the broken part and replaced it...all done for under £200!
Used car sales manager has said If they find any problems
That isn’t a quick fix I can take a car from the forecourt. At least they are making an effort.
Take the most expensive thing they have. R8 v10 plus would sweeten the deal or tell them you will reject the car
I said that to the wife The guy who sold us the car & the sales manager seem pretty good & really want the issue sorting without any problems so I do actually think I could swing something nice for the day. R8 probably not but something with an S badge would be nice
I'm not sure where you are based but if looking at Harrogate then is a dealer just below The Lake District in reach?
For many years my sister, her husband and daughter have traveled from near Southport up to the Lake District to have there Audis serviced.
She's owned 1 A3 and 2 x S3's for about 12 years, her husband racked up about 300K on his A3 prior to swapping to an A4 Allroad? and her daughter runs an A1. The service they have experienced has been faultless.
Colin