I was supposed to pick up a 66 plate navarra blue s3 black edition on Wednesday. There were two main problems with the car when i got there which resulted in me not taking it.
1) The black edition wheels had been coated in gloss black all over. They were the standard silver in the website pictures. The paint which was done by the dealership had runs in. After arguing it they offered to swap them off another s3 which had the standard 5 twin spoke wheels . Does anyone know it terms of the value of the car/wheels what I am losing out on by swapping. I assume the black edition wheels is a more expensive option. Obviously I am entitled to get my deposit back and walk away from the deal because of this, but I would rather find a solution. Do you guys think i am within my rights to ask for new standard black edition wheels or a reduction for the car price if i swap for the standard ones, or at a push even ask for the 10 spoke which are an approximate £450 extra?
2) The boot parcel shelf is missing from the car. As a Audi Approved used car, I was assuming that standard missing pieces would be replaced. The impression I got from my sales representative was that this would not be replaced. Again, should I be expecting them to supply one for the car?
Thanks.
1) The black edition wheels had been coated in gloss black all over. They were the standard silver in the website pictures. The paint which was done by the dealership had runs in. After arguing it they offered to swap them off another s3 which had the standard 5 twin spoke wheels . Does anyone know it terms of the value of the car/wheels what I am losing out on by swapping. I assume the black edition wheels is a more expensive option. Obviously I am entitled to get my deposit back and walk away from the deal because of this, but I would rather find a solution. Do you guys think i am within my rights to ask for new standard black edition wheels or a reduction for the car price if i swap for the standard ones, or at a push even ask for the 10 spoke which are an approximate £450 extra?
2) The boot parcel shelf is missing from the car. As a Audi Approved used car, I was assuming that standard missing pieces would be replaced. The impression I got from my sales representative was that this would not be replaced. Again, should I be expecting them to supply one for the car?
Thanks.