Hi pal,have been told to go on Facebook audi uk and send them a message regarding what's happening.have just had a reply off them and they have confirmed my car is in production as from today.hope this helps.Well my build week is supposed to be next week but I’m still getting order not found
Look forward to some pics when you have collected. Enjoy.Morning All
I put down a deposit on an S3 Sportback Black Edition Tech pack at the start of October '18. Eventually got my order number around 20th December, with an assumed build week 7 2019. Throughout the wait, the 'add order' on my online account hasn't recognised the order number. At first I was told to wait a few weeks, then for the build week. Once the build week came and went, I rang Audi UK and they said the car had been built about a week late. A week or so later they said it's on the way to the UK. They say the online tracker has been malfunctioning (for some) for months.
Throughout the process I've had to chase everything to find out what's going on. When finally had an email from my dealer they didn't seem that fussed. At one point in November he told me to ignore the forums as people are trying to discredit Audi! Am finally picking up the car this Saturday. I hope it's worth it with the changes since I ordered (reduced power, different alloys, no Audi Beam, no spare wheel?).
6 months is the longest I've ever had to wait but it sounds like some have had it worse! Anyway good luck getting your cars soon everyone.
Looks brilliant mate. Not keen on the new BE wheels but must say they look good on your new car. Enjoy it!Thanks. Here are some pics of my new S3 Sportback. Picked up Saturday afternoon! Haven’t driven much as weather been terrible, but first impressions are good.
View attachment 176911 View attachment 176912
Thanks - I felt the same way about the BE wheels beforehand, but they are better in the flesh. The BE diffuser at the rear looks great too. Have asked dealer to retrofit Beam rings. As has been mentioned in this thread, these aren't standard any more.Looks brilliant mate. Not keen on the new BE wheels but must say they look good on your new car. Enjoy it!
Think the puddle lights are easy enough to fit yourself if you want to save the expense. Seen them around £40-£50Thanks - I felt the same way about the BE wheels beforehand, but they are better in the flesh. The BE diffuser at the rear looks great too. Have asked dealer to retrofit Beam rings. As has been mentioned in this thread, these aren't standard any more.
Hi pal,have been told to go on Facebook audi uk and send them a message regarding what's happening.have just had a reply off them and they have confirmed my car is in production as from today.hope this helps.
Private message Audi UK on Facebook about my car and got a response in less than an hour. Here’s what they’ve said...
“Good evening, Ross. We're happy to confirm that your vehicle has been built and is at the Port of exit waiting to get shipped to the UK, Once at the Port, vehicles can wait up to 14 days to be loaded onto a boat for the UK. If the ship arrives during the working week, vehicles take on average 24 hours to be unloaded. Your vehicle can then wait for up to one week to be assigned to a transporter for delivery to the Audi Centre. Once the vehicle is on the transporter the timescale for delivery to the Audi Centre is three to five working days. Please let us know if we can assist you with anything else.”
Really pleased with the quick response and all the info regarding where the car is and what to expect in the coming weeks. Recommend to anyone looking to see where their cars at. All they need is your order number
Were you able to use the online tracker to find out your status code Listers ?
Waiting on an A5 Sportback BE (Week 9 Build) and still ‘order not found’
As far as I know mine is coming into Grimsby. Collecting the car from DoncasterLooks like ours are both at the port then. Mine will be going to Sheerness as that is closest to dealer i am purchasing from. Hoping there is a ship scheduled to leave soon as sold the M3 today so currently car-less.
Also not to excite you but it seems the Malacca Highway arrived today at Emden and is scheduled to leave Emden tomorrow and get to Sheerness at 5pm tomorrow evening.....
Best to message Audi UK on Facebook. Response is quick and able to give you any info on the car you may needWere you able to use the online tracker to find out your status code Listers ?
Waiting on an A5 Sportback BE (Week 9 Build) and still ‘order not found’
Best to message Audi UK on Facebook. Response is quick and able to give you any info on the car you may need
Thanks guys, I’ll drop them a message. Car can’t get here quick enough but I’m sure I’m preaching to the converted where that’s concerned !No i have been using the Audi UK Facebook page and sending them messages on Facebook for the last few weeks. Give them your order no. and ask for the latest status code and they will provide info. They are quick to respond as well.
Thanks guys, I’ll drop them a message. Car can’t get here quick enough but I’m sure I’m preaching to the converted where that’s concerned !
Are you both BW 8 ?
Mind me asking how you found out about what ship your car may be on. Been looking on MarineTraffic but can’t find any ships going from Emden to GrimsbyLooks like ours are both at the port then. Mine will be going to Sheerness as that is closest to dealer i am purchasing from. Hoping there is a ship scheduled to leave soon as sold the M3 today so currently car-less.
Also not to excite you but it seems the Malacca Highway arrived today at Emden and is scheduled to leave Emden tomorrow and get to Sheerness at 5pm tomorrow evening.....
Mind me asking how you found out about what ship your car may be on. Been looking on MarineTraffic but can’t find any ships going from Emden to Grimsby
Which build week were you given pablo ?Found out mine is currently in Emden awaiting the ship to Sheerness, thanks to my dealer. And no thanks to the tracker, which still isn't working!
No idea to be honest, mate. Only bought it a couple of weeks ago when it was already well along the line. I think there are a lot coming through destined as 'stock' cars, judging by the deals on DTD.Which build week were you given pablo ?
Found out mine is currently in Emden awaiting the ship to Sheerness, thanks to my dealer. And no thanks to the tracker, which still isn't working!
Mind me asking how you found out about what ship your car may be on. Been looking on MarineTraffic but can’t find any ships going from Emden to Grimsby
Cheers for that. I’ll be following that ship nowMins was BW6 and picking it up from Doncaster too. Its currently at the docks in Grimsby and should be at the dealers in a couple of days. The City of Rotterdam seems to be mainly doing the Emden - Grimsby run it dropped off yesterday and is heading back to Emden now.
Cheers for that. I’ll be following that ship now
Mins was BW6 and picking it up from Doncaster too. Its currently at the docks in Grimsby and should be at the dealers in a couple of days. The City of Rotterdam seems to be mainly doing the Emden - Grimsby run it dropped off yesterday and is heading back to Emden now.
The new car wait is the worst lolThink I’m looking at getting the car at end of this month according to dealership so I’m pleased as initially thought it’d be May. Anticipation is killing me though. Want it here now
Hi,just got word mine is in emden port waiting shipmentMy car is now status 38 when I checkes today.
My car is now status 38 when I checkes today.
Had a message off the dealer first thing to say that mine was enroute to the port. Should be status 38 by now. Hopefully on a ship soon !Hi,just got word mine is in emden port waiting shipment