So the LG seems the best TV....but....they seem to have terrible customer service?
Are they poorly made?
I’ve had Sony TVs in the past and currently have a Samsung TV and never had a problem. The LG and Sony TVs trump the Samsung TVs in all tests. Can’t quite justify £3k for the new Sony A1 though, so was seriously considering LG OLED.
Not as such. Screen burn is just something you get with OLED technology. Every technology will have its pros and cons. Nearly anything with an OLED panel will have some instance of screen burn if it's been abused. As long as you're not stupid with it, you shouldn't have any problems though.
Samsung's have nice bright backlit LCD TVs, but the QLED is just marketing to try and jump on the back of the OLED bandwagon. It's a very nice bright screen, but it will never have the contrast or deep blacks of an OLED.
As you say, the Sony OLED is great, but a high price.
For the money, you really cant get better than the LG OLED.
Only options I was considering were the Sony 9000 series, as it's a direct lit backlight, not edge lit:
https://www.richersounds.com/tv-projectors/all-tvs/sony-kd55xe9005.html
But it's not a true 10bit panel, and the OS isn't as nice as LG's WebOS.
Or the Toshiba 900 series, or the Samsung KS9/8000, but they don't stock those models anymore.