S5 and S4 Production Suspended....

@WillLondon - how have you found West London Audi? did you ask them to hit any discounts show on on drive the deal etc?

I have seen the Cabs they have in the showroom but tried to speak to someone about test drive / pricing and PCP deal (£3k contribution at the moment), but they couldn't find anyone for 25 minutes, so i left...

I am pretty keen on the S5 Cab or even a 2.0TFSI quattro cab - although the price difference is not that big.

Suspect the software issue will get sorted, but they must be pretty paranoid at the moment following the fines and still pending legal action.
 
It looks like Audi UK have now suspended orders on the S5. Noticed this message while looking on the website this morning:

Suspended
 
@Dan_G - West London Audi have been fine for me. My current A5 Cab came from there about 4 years ago and now trading up to an S5 Cab. I usually get through to someone and just ping them a call or an email to arrange a time to go in and test drive a car or whatever else. Never really had an issue.

And yes - there are discounts to be had all round. Just negotiate a bit I guess.

I was going to get another A5 Cab but due to the residual / resale value of the S5 Cab being higher and some voodoo PCP maths, the monthly payments on the S5 Cab weren't much more than a high specced S5 Cab. So decided to trade up. Then added a few options which kind of upped the monthly payments of course!?!

But never had an issue with them (west london audi) to be honest.

@Chr15 interesting. I am still waiting to hear back from Audi UK following my conversation with them last week, and also now waiting for the dealership to let me know what's going on with the order I only confirmed last week. I don't think the dealers actually know what is happening yet. So we'll see...
 
So the delay is now official - even for orders recently placed (I ordered mine last week, and the dealership were told to stop taking orders today). This is all Audi UK and the Dealership know (I am told):

“Ordering of customer-tagged vehicles is prohibited with immediate effect, while the affected derivatives are re-homologated to produce revised fuel consumption and CO2 figures”​

Audi UK and the Audi Dealership are waiting to find out:

a) what the revised specs might be
b) how long the delay will be
c) when there'll be notice of how long the delay will be

... or in other words, I've paid a deposit and have no real clue whether I'll get my new car in 4 months, 6 months, a year from now . . . or even if I am still buying the same car if the specs change (presumably we'll have an option to review the order of the specs change an pre-manufacturing).

No idea if this just a minor legal / red tape issue for Audi or some bigger issue. But it also seems no one (able to talk) knows.

Will wait a few days for Audi to advise (on anything) before chasing up.

Hey ho...
 
WillLondon said:
So the delay is now official - even for orders recently placed (I ordered mine last week, and the dealership were told to stop taking orders today). This is all Audi UK and the Dealership know (I am told):

“Ordering of customer-tagged vehicles is prohibited with immediate effect, while the affected derivatives are re-homologated to produce revised fuel consumption and CO2 figures”​

Audi UK and the Audi Dealership are waiting to find out:

a) what the revised specs might be
b) how long the delay will be
c) when there'll be notice of how long the delay will be

... or in other words, I've paid a deposit and have no real clue whether I'll get my new car in 4 months, 6 months, a year from now . . . or even if I am still buying the same car if the specs change (presumably we'll have an option to review the order of the specs change an pre-manufacturing).

No idea if this just a minor legal / red tape issue for Audi or some bigger issue. But it also seems no one (able to talk) knows.

Will wait a few days for Audi to advise (on anything) before chasing up.

Hey ho...
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Have you considered amending your order to a stock model that's already built and over here? That's what I did - you may get a discount, and also be able to take delivery in a week. When I enquired I had decided on tofana white, and they had two in national stock in that colour with my engine and gearbox - one S Line [which became mine!!!] and one Sport

I negotiated 7k off the list price for it (got it down to £39k) It has more kit than I would have on a factory build too - I wouldn't have paid extra for the neck heaters but actually they are quite pleasant even with the roof up, for example.

When I collected it it had 12 miles on the odometer.
 
Hopefully it won't turn into something major and will soon be rectified. I wonder if they are making any physical amendments to the models or if they are just being re-certified?
 
Chr15 said:
It looks like Audi UK have now suspended orders on the S5. Noticed this message while looking on the website this morning:

View attachment 131543
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I spoke to the Sales Manager at my dealership and he confirmed my S5 is en route and should be here in 4 weeks! I'm a little suspicious as when I login to "Your Audi" it said that the car was on its way to the port last Thursday. Surely it can't take 4 weeks?
 
@orcomma I currently have a perfectly good 2013 A5 Cab, and I'm only upgrading as the current PCP deal thing has come to an end. So I'm in no great hurry and have no huge need for the new car (can just extend the finance on the existing one). It's just mildly irritating. I bought a stock A5 previously for speed, so this time want to get the spec I'd like. Hence ordering one. And I got a discount on the S5 not a million miles from that of a stock one, so that worked out ok. We'll see what happens though...

And yes - the neck heaters are great (sometimes) - though the S5's seats don't come with them. So will be needing my scarf!

@Chr15 - who knows?? If they could make the on-dash screen hide away as part of the re-certification process - that would be nice. Can't see it happening though!
 
audi upgrades
Swelli said:
I spoke to the Sales Manager at my dealership and he confirmed my S5 is en route and should be here in 4 weeks! I'm a little suspicious as when I login to "Your Audi" it said that the car was on its way to the port last Thursday. Surely it can't take 4 weeks?
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I think they quote at the higher end so they can avoid falling short.

Mine went status 30 (leaving the factory) on 12th July but didn't reach status 39 (on a ship to the UK) until yesterday, 11 days later. From reaching the UK it can still take a bit of time from what I hear. I'd say three to four weeks is probably not too far off unless you're lucky like some other people on here have been.
 
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Mine left the factory on the 23rd June and sat at the port for 3 weeks, it arrived at the dealers last week and i'm picking it up Wednesday. So it can take quite a while after its been built to being delivered.
 
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Have S4 on the way from factory due to arrive EOF August. Dealer quizzed when story first broke and subsequently, asserted they had heard nothing on all occasion’s last communication over a week ago and no comment since then which is pretty poor.

Will be interesting to know if re homologating the vehicle pushes it into a different CO2/tax band and or increases consumption before accepting it.
 
KR08 said:
Have S4 on the way from factory due to arrive EOF August. Dealer quizzed when story first broke and subsequently, asserted they had heard nothing on all occasion’s last communication over a week ago and no comment since then which is pretty poor.

Will be interesting to know if re homologating the vehicle pushes it into a different CO2/tax band and or increases consumption before accepting it.
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My dealer is silent on it .. gonna watch closely. If there is extra tax , I'd expect Audi to make it cost neutral for me .... if they de-rate the economy significantly , not sure what to do : it was one of the factors of me choosing the s4 over equivalents....
 
Nham68 said:
My dealer is silent on it .. gonna watch closely. If there is extra tax , I'd expect Audi to make it cost neutral for me .... if they de-rate the economy significantly , not sure what to do : it was one of the factors of me choosing the s4 over equivalents....
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I can't believe Audi would want the PR disaster of forcing people to carry on with orders if the spec of the car has changed. If the issue is a minor legal technicality I imagine most customers won't be too worried. For those that no longer want the car I'd be amazed if Audi don't do something: be it a replacement car (different car), discount or whatever else.
 
This applies equally to those of us just taken delivery of S4/S5 as clearly what we've got doesn't do what it says on the tin then what has been supplied is non-compliant with the previous fuel and performance specs.? Are we entitled to a replacement car as Will says, or some sort of compensation (not that I endorse this culture)?
 
I wonder if this is related to the B8 vs B9 type approval discussion? Will the post-delay models be actually classed as B9 on the sticker in the driver door instead of B8 like all ours?

Audib8
 
Audi UK now have a list of chassis numbers which are affected. What I don't understand is how my May 2017 17MY production S5 Cab is 'unaffected' when there has been no change in any technical figures from the start of production. If mine is unaffected but earlier production is affected, then ultimately mine is unlikely to have been delivered as per the brochure!
 
So - Audi UK phoned me back today to tell me they are aware of the production suspension but don't have any more information until an official response has be crafted and issued from Germany. And that they didn't know when it will materialise. Or what it might say. They did ask if I was looking for a refund. To which I replied, that's hard to tell given I don't know if the delay is a few days, months or years or whether the specification has changed or not, or what the suspension is really about! So they said they'd be in touch again as soon as anything official comes out of Germany. They were very apologetic, but there's no news whatsoever. In summary: it's a no news day.
 
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WillLondon said:
So - Audi UK phoned me back today to tell me they are aware of the production suspension but don't have any more information until an official response has be crafted and issued from Germany. And that they didn't know when it will materialise. Or what it might say. They did ask if I was looking for a refund. To which I replied, that's hard to tell given I don't know if the delay is a few days, months or years or whether the specification has changed or not, or what the suspension is really about! So they said they'd be in touch again as soon as anything official comes out of Germany. They were very apologetic, but there's no news whatsoever. In summary: it's a no news day.
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That's frustrating. It would be nice to know what exactly the problem is. I'm expecting mine to be delivered to my dealer in a matter of days, and whilst they assured me that my model is not affected, I can't help but feel a little concerned.
 
Just to add something to this ... or perhaps a curve ball?
IMG 3398 Sensible mpg can be obtained, traffic was busy, this included one full belt run up the slip road, 62 mile journey, 12 on stop/start a roads, the remainder on motorway through Cheshire, currently 50mph restricted, I'm more than happy with the consumption, long term is showing at 26 over just over 2000 miles.
Glad I took a dealer car rather than order and wait.
 
Benji315 said:
FWIW... my new a5 2.0 TDi is getting around 35mpg on any mode i use.

Little bit concerned that i'm lucky to get past 350 miles on a full tank currently, my previous 13 plate one would get me 430 on average
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Benji. Give it time. I have the 2.0TDi Quattro and I get around 450 to a tank with a real average MPG of around 42 and I do like my sport mode on the auto box as well as always having the car in dynamic.

On a motorway run recently I got 57MPG and no, I don't drive like my grandad :D
 
May I suggest we all contact Audi UK to ask more about the re-homologation which is occurring on S4/S5. I still maintain why 17MY vehicles are unaffected when there were no engine changes for 18MY.

Anybody else got any joy?
 
Quattro_ said:
May I suggest we all contact Audi UK to ask more about the re-homologation which is occurring on S4/S5. I still maintain why 17MY vehicles are unaffected when there were no engine changes for 18MY.

Anybody else got any joy?
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I have emailed my dealer last week and still haven't heard a peep......Audi UK got back to me and just basically said they won't say anything until someone higher up makes a decision which will lead to an official statement. Along the same lines as what WillLondon was informed.
 
@aliwtsnS5 (and everyone else), I got an official update from my dealer today. Dealers have, today apparently, been informed that the temporary production suspension will add a maximum of 8 weeks to the delivery of new vehicles (new orders). There's no news on any potential change to fuel economy or emissions, but if there is a change in spec (once known), the dealer told me I would of course have the right to cancel the order - if I wanted to (I should note that mine hasn't started being built yet, it was barely ordered by the time the suspension happened). Albeit the dealer didn't think the spec change would be that big as they are still selling the S5s they have in stock, so if there was a huge issue, there'd be a total suspension or recall or some such (but who knows). So that's some official news / guidance at least. Unless things change!
 
Thanks for the info WillLondon, as it happens I have recently had a reply from my dealer and they do not anticipate any delay on my vehicle as the order was processed before any production suspension was announced (youraudi order date 4th July). They did say however it's on a case by case basis.......:readit: I think it may be worth individually contacting your dealer in case there are any exceptions to the rule.
 
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I'm getting more concerned by the day and emailed Audi yesterday for an update as my car has now gone status 39 "On The Boat". I guess my biggest concern is in the spec change and where I stand legally if I decide to reject the car on 1st September due to being sold a vehicle with inaccurate data.
 
Learned today that Audi are changing components in the 3.0 TFSI which means it is sufficiently different to require retesting. They wouldn't tell me what they're changing or why. What does this mean for us owners who have already taken delivery of a now 'old' engine?!
 
Audi should issue a recall to retrofit the engine changes to us existing S5 owners cars, assuming of course that these components can easily be changed, let's see. I can't believe it won't be retrofitted.
 
Quattro_ said:
Learned today that Audi are changing components in the 3.0 TFSI which means it is sufficiently different to require retesting. They wouldn't tell me what they're changing or why. What does this mean for us owners who have already taken delivery of a now 'old' engine?!
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Without knowing what components are to be changed you wouldn't think it would be anything major given the relatively "minimal" disruption to production. Possibly components on the ECU/EMS, sensory system and/or fuel delivery system.

I am sure all 3.0TFSI engines already shipped/sold which are affected will be called back in for a TSB or will be updated at the next service etc if required. With the European Emissions Standards tightening their reigns you wouldn't think VAG group would risk any further upsets given the previous emissions scandal.

On a separate note, my dealer has got back to me and informs me the suspension was put in place as of the 21st July not earlier as the press releases would suggest so hopefully that's better news for customers who ordered in July.
 
Great to see people still getting updates although things are still a little vague! My car has gone status 40 which means its landed in the UK! I've still had no reply from Audi UK or my dealer regarding the potential changes in specification and how this will effect both current orders and those who are lucky enough to already have their vehicles. I will keep you posted.....
 
Swelli said:
Great to see people still getting updates although things are still a little vague! My car has gone status 40 which means its landed in the UK! I've still had no reply from Audi UK or my dealer regarding the potential changes in specification and how this will effect both current orders and those who are lucky enough to already have their vehicles. I will keep you posted.....
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I'm in the same boat. Been status 40 (S4 avant) for 11 days.
Contacted Audi - no reply after 5 days,
Dealer - always replies, but no specific info other than "were expecting your car to be fine and arrive soon - only affect cars built after wk36" .. I don't buy it though..
 
Once its arrives in UK allow 7-10 days to arrive at dealer and then they need to prep. it.
Whether your car is only just built or you've had it several months they are all affected by the production halt as they will all need to be modified to meet the emissions and fuel consumption of the new spec. Whether the car is any more fuel efficient in practice is an entirely different matter.
 
ChrisH370 said:
Once its arrives in UK allow 7-10 days to arrive at dealer and then they need to prep. it.
Whether your car is only just built or you've had it several months they are all affected by the production halt as they will all need to be modified to meet the emissions and fuel consumption of the new spec. Whether the car is any more fuel efficient in practice is an entirely different matter.
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Been at the docks for 12 days now (status 40) Still there. I'm about to go on vacation, so I don't want it for few weeks anyhow now as it will make my 2 week parking at heathrow an effective cost increase from £120 to £420 ...
 
Just spoken to my dealer and it seems the suspended sales are due to CO2 ratings which will only effect cars built after week 34 (28th August onwards).
Current CO2 is 170 g/km on the S5 and I can see this being pushed up to 175 g/km which is the same as the S4 Avant and therefore increasing the annual tax by £300 to £800! I could be wrong and I'm only going by what I have been told by he dealer so please do not take this as a factual statement.
 
Swelli said:
Just spoken to my dealer and it seems the suspended sales are due to CO2 ratings which will only effect cars built after week 34 (28th August onwards).
Current CO2 is 170 g/km on the S5 and I can see this being pushed up to 175 g/km which is the same as the S4 Avant and therefore increasing the annual tax by £300 to £800! I could be wrong and I'm only going by what I have been told by he dealer so please do not take this as a factual statement.
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That's only the first year of tax which is still based on CO2.

The annual tax from years 1 to 7 is based on list price not CO2: >=£40k OTR and you pay 450 a year flat rate. Discounts off OTR at point of sale don't reduce the tax liability unfortunately, as mine lists at 45k with the options and I got it for 38, yet I still am paying the 450 a year.
 
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I have just checked my order for my s5 cab, ordered on 2 July, the rfl is listed as £800. So I'm confused
 
First year tax is different to year 2 onwards. First year based on co2 band.
From year 2 to year 5 it's £140 (flat rate for all cars registered from April 17) plus £310 is original price was > £40k. Reverts to £140 therafter
 
@Tonye60 the S5 Cab has a slightly higher emissions rating than the non cab S5s I think - which (I think) nudges it into the higher (first year only) tax bracket than other S5s.
 
Yes, you are correct, the cab is 171 so it's £800. Once I get it everyone will see the roads improve across the country with he amount of tax you pay
 
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