Facelift Audi Connect free trial about to expire

A

AberDan

Registered User
Joined
Sep 29, 2016
Messages
18
Reaction score
7
Points
3
Hey guys,

Had a quick question about Audi Connect. The free trial I got with my new S3 is about to expire, is renewing as simple as buying a prepaid data sim card from somewhere like Three? Will this allow me to continue using Google Maps and the WiFi hotspot etc?

Or do I actually need to pay Audi to renew a subscription. Or both...?

Cheers :)
 
Pretty sure you need to renew with Audi. Did someone on here not get it extended for free, just by phoning them...?
 
  • Like
Reactions: azibux1
Ha, you're right! Just had a web chat with someone from Audi UK who says they are currently extending the subscription for 12 months free of charge!

Useful in case anyone else is wondering :D
 
  • Like
Reactions: sve170, Gordo77 and azibux1
AberDan said:
Hey guys,

Had a quick question about Audi Connect. The free trial I got with my new S3 is about to expire, is renewing as simple as buying a prepaid data sim card from somewhere like Three? Will this allow me to continue using Google Maps and the WiFi hotspot etc?

Or do I actually need to pay Audi to renew a subscription. Or both...?

Cheers :)
Click to expand...

My sales guy said he could get mine extended for 12 months. I'm sending mine in for a really annoying noise coming from the drivers side door/window when it's wet and get him to extend it then..


Sent from my iPhone using Tapatalk
 
ChivsBang said:
My sales guy said he could get mine extended for 12 months. I'm sending mine in for a really annoying noise coming from the drivers side door/window when it's wet and get him to extend it then..

Sent from my iPhone using Tapatalk
Click to expand...

Sorry to hijack, but what sort of noise mate? Mine is making an almost rattly noise, but us a bit knocky over bumps on that side, is yours similar to that?
 
Pederson said:
Sorry to hijack, but what sort of noise mate? Mine is making an almost rattly noise, but us a bit knocky over bumps on that side, is yours similar to that?
Click to expand...

Mine only makes a noise when it's wet for some strange reason but actually sounds like the window is loose and moves every time I hit a bump..


Sent from my iPhone using Tapatalk
 
ChivsBang said:
Mine only makes a noise when it's wet for some strange reason but actually sounds like the window is loose and moves every time I hit a bump..


Sent from my iPhone using Tapatalk
Click to expand...
That's exactly the same as mine mate, first time I have heard it today and guess what......it was soaking wet out! Let me know how you get on bud, I'll try and get down to my local dealership this week
 
  • Like
Reactions: ChivsBang
Pederson said:
That's exactly the same as mine mate, first time I have heard it today and guess what......it was soaking wet out! Let me know how you get on bud, I'll try and get down to my local dealership this week
Click to expand...

Will do! Calling them on Monday as it's driving me mad...living in the UK there's a high chance it'll be wetter rather than dry so it will continue to annoy me.. shouldn't expect it from a pricey ride!


Sent from my iPhone using Tapatalk
 
  • Like
Reactions: Pederson
Back on topic guys I had a live chat conversation with Audi customer services last night and the guy said extending it isn't a problem. He said he had to pass the details onto Audi Germany to sort it so fingers crossed.
 
I ordered my car a few weeks back and on yourAudi it says I have the 3 month free trial but also the 36 month subscription.... Anyone else has this?
 
GTAIVgunner said:
I ordered my car a few weeks back and on yourAudi it says I have the 3 month free trial but also the 36 month subscription.... Anyone else has this?
Click to expand...
From reading when I was looking at a FL... I think tech pack comes with the 36 month one? And non-tech pack gets the trial. But audi site probably just isn't smart enough to not show the trial if you have the proper 36 month one
 
azibux1 said:
From reading when I was looking at a FL... I think tech pack comes with the 36 month one? And non-tech pack gets the trial. But audi site probably just isn't smart enough to not show the trial if you have the proper 36 month one
Click to expand...
Ah okay, that explains it. Thank you!
 
  • Like
Reactions: azibux1
dstill said:
Back on topic guys I had a live chat conversation with Audi customer services last night and the guy said extending it isn't a problem. He said he had to pass the details onto Audi Germany to sort it so fingers crossed.
Click to expand...
Did he say how much it would cost if you needed to? Just wondering if I can get them to add it on now.
 
Recently went through this, spoke to Audi via the chat feature and they raised a ticket with Audi (Germany ?).. took about a week and everything became available. I was a little annoyed by this as the previous car (8V S3 again) I had all of this with a Three Sim card and never had to buy any sort of licence. Put my SIM in the new car and sort of expected it to work :)
 
  • Like
Reactions: Milnesafc
RGS3 said:
Recently went through this, spoke to Audi via the chat feature and they raised a ticket with Audi (Germany ?).. took about a week and everything became available. I was a little annoyed by this as the previous car (8V S3 again) I had all of this with a Three Sim card and never had to buy any sort of licence. Put my SIM in the new car and sort of expected it to work :)
Click to expand...
Thanks mate, I've got to go into the dealers this week to get the puddle lights fitted, will mention it to them then, if not I'll go through live chat.
 
I'd heard from my dealership that it would run indefinitely until Audi work out fees and how to charge customers, therefore currently people will get it extended free until it's all finalised.
 
Audi Bairn said:
I'd heard from my dealership that it would run indefinitely until Audi work out fees and how to charge customers, therefore currently people will get it extended free until it's all finalised.
Click to expand...
Sounds good to me!
 
  • Like
Reactions: Audi Bairn
Audi Bairn said:
I'd heard from my dealership that it would run indefinitely until Audi work out fees and how to charge customers, therefore currently people will get it extended free until it's all finalised.
Click to expand...

I'm expecting mine to run out soon, I had a dig online and the data provider has asked for £99 a year for the service.. which I would never pay.

Sadly I don't have the tech pack so I won't benefit much, the only way I benefit is Google Satellite which is cool but otherwise it's a bit steep.
 
  • Like
Reactions: Audi Bairn
AudiNutta said:
I'm expecting mine to run out soon, I had a dig online and the data provider has asked for £99 a year for the service.. which I would never pay.

Sadly I don't have the tech pack so I won't benefit much, the only way I benefit is Google Satellite which is cool but otherwise it's a bit steep.
Click to expand...
Just buy your own sim mate, get a pre loaded pay as you go one and from what's been mentioned in here it will continue to work. Agreed the data packages through Audi are horrific, got an EE sim with 6GB pre loaded for £15 from currys and lasts for 90 days.
 
  • Like
Reactions: AudiNutta and Gordo77
How did you know it was going to expire? I just logged in to Audi Connect and there doesn't seem to be any expiry date... I bought my FL in September and haven't used a data plan or had it extended
 
  • Like
Reactions: Audi Bairn
on the mmi, you should be able to see this screen
 

Attachments

  • IMG_0982.JPG
    IMG_0982.JPG
    525.4 KB · Views: 406
allanmb said:
How did you know it was going to expire? I just logged in to Audi Connect and there doesn't seem to be any expiry date... I bought my FL in September and haven't used a data plan or had it extended
Click to expand...

If you specced the advanced tech pack you get 36 month data plan included, just set-up your Audi Connect account and good to go.


Sent from my iPhone using Tapatalk
 
  • Like
Reactions: allanmb
On the Audi Connect Issue, I've just fitted an EE sim giving 2gig a month for 6 months at a cost of £26 or roughly £1 a week. (Ebay)
On the noise issue, check out my previous post.
Have only treated the drivers window once in the last 14 months with Gummiphledge & it hasnt knocked since.

Pederson said:
Sorry to hijack, but what sort of noise mate? Mine is making an almost rattly noise, but us a bit knocky over bumps on that side, is yours similar to that?
Click to expand...

ChivsBang said:
Mine only makes a noise when it's wet for some strange reason but actually sounds like the window is loose and moves every time I hit a bump..


Sent from my iPhone using Tapatalk
Click to expand...
Davetez said:
Sounds like the issue I had.
Try this, drive with window down slightly just off the seals. (along a line of cats eyes is a good test)
If it has stopped, treat all your window seals & door seals with gummiphledge or whatever its called, mines been quiet since.
I didnt believe the Audi tech who told me the glass moving against the rubbers was the cause, but it seems to have cured it. He showed me the following as an example..........
******rub the tip of your index finger down the side of your thumb slowly with your hand near your ear pressing quite firmly so the friction breaks occasionaly! The snapping noise you hear is the same phenomenon!********** This only works with dry skin, wet clammy skin wont produce the noise. Lick your thumb & try again!
Click to expand...
 
  • Like
Reactions: Pederson and ChivsBang
My salesman contacted Audi Germany to get my trial extended just after Christmas, still haven't heard anything back though :shrug:
 
I will pm you the email address I used - I would try yourself!
 
  • Like
Reactions: S37S
ChivsBang said:
Thanks Dave I'll give it a try.. is this the stuff

http://www.cleanyourcar.co.uk/engin...ipflege-rubber-treatment-stick/prod_1595.html

Sent from my iPhone using Tapatalk
Click to expand...

Yes, that's the stuff. Its a creamy white liquid applied with a sponge tipped plastic bottle. I put some on the top edge of the glass itself to get inside the seals at the top of the door & used a thin plastic knife down the sides while the glass was lowered.
BMW sell their own, I later found some in the valet kit they give you when you go for the "paint protection option"
 
  • Like
Reactions: ChivsBang
Davetez said:
Yes, that's the stuff. Its a creamy white liquid applied with a sponge tipped plastic bottle. I put some on the top edge of the glass itself to get inside the seals at the top of the door & used a thin plastic knife down the sides while the glass was lowered.
BMW sell their own, I later found some in the valet kit they give you when you go for the "paint protection option"
Click to expand...

Thanks


Sent from my iPhone using Tapatalk
 
Is there anyway of checking if Audi have extended my access as they haven't confirmed this either way since I contacted them a few weeks ago? I do still have Google maps on my sat nav so without sounding dumb does this mean it has been extended after my original expiry date on 20th January?
 
dstill said:
Is there anyway of checking if Audi have extended my access as they haven't confirmed this either way since I contacted them a few weeks ago? I do still have Google maps on my sat nav so without sounding dumb does this mean it has been extended after my original expiry date on 20th January?
Click to expand...

No it doesn't mean your access has been extended as the maps are cached to the HD. If you drive somewhere you have never been you will be able to tell I guess
 
dstill said:
Is there anyway of checking if Audi have extended my access as they haven't confirmed this either way since I contacted them a few weeks ago? I do still have Google maps on my sat nav so without sounding dumb does this mean it has been extended after my original expiry date on 20th January?
Click to expand...
Yes you can check when the licences run out within the mmi system. On my car it is menu, audi connect, right control button...
 
As always this forum is perfect for any of my queries. I have just spoken on Live Chat on the Audi UK website. All I mentioned was that my 3 month trial was about to end, but I want to keep Google Earth as part of the maps and they have emailed the Connect Team to extend my license until the end of the year. Took me less than 10 minutes to sort out! :grin:
 
  • Like
Reactions: Milnesafc and Tom.H
AGAG said:
As always this forum is perfect for any of my queries. I have just spoken on Live Chat on the Audi UK website. All I mentioned was that my 3 month trial was about to end, but I want to keep Google Earth as part of the maps and they have emailed the Connect Team to extend my license until the end of the year. Took me less than 10 minutes to sort out! :grin:
Click to expand...
This is why I don't understand why people pay for the nav system, crazy when it's free.
 
You must log in or register to reply here.

Similar threads

dadracer55
Audi Connect free?
Replies
3
Views
789
Jcbmally
Jcbmally
S
Unable to login to Audi Connect
Replies
0
Views
898
Squirrelnut
S
sandman112
Audi Connect
Replies
31
Views
4K
NickyF
N
C
Extending Audi Connect
Replies
15
Views
3K
SockToy
S
M
Audi connect
Replies
1
Views
563
josul
J
Top
Back