Facelift Gutted to say the least, advice please..

[CrypticMG]

Hi all,

So today my partner was unfortunately involved in a incident in a car park where she had to take action to avoid a head on collision (car come through a gap in the spaces into a one way at speed) and she swerved to avoid a head on. In doing so, she crashed the car into a sidewall resulting in a fair amount of damage to the rear offside of my car..

Does anyone know how much this would be to repair and what my options are? Got details of the other vehicle but a car park is fairly open grounds and it's her word against theirs as no damage to the other car so it isn't an accident.. no CCTV around and no witnesses either. I don't have protected no claims either..

The rear door is dented slight as is the panel adjacent. This panel seems to run up the full side of the car and into the roof and top pillar (last picture) How is this repaired? Surely it's not a full 1/2 exterior?

As you can tell I am totally gutted by this, but glad she is okay. Honestly cannot believe it, only had the car since 3rd September. I am based in the North West Crewe/Liverpool area, does anyone have any recommendations of garages that are good for things like this? I want it looking like it did on day one, will this now be possible?

Any help would be greatly appreciated. Pictures below, make me feel physically sick:

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[Flying Scotsman]

About 1,700 to 2,500 quid for a top notch job. A lot depends on damage on wheel arch

 

[Simon L]

Nightmare mate, horrible to look at.

Hope someone in your area comes up with a good recommendation.

 

[CrypticMG]

About 1,700 to 2,500 quid for a top notch job.

****** hell, can I claim on my insurance for this? Admit fault and claim against myself?


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[CrypticMG]

Nightmare mate, horrible to look at.

Hope someone in your area comes up with a good recommendation.

I'm truly gutted mate


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[Rob2k68]

****** hell, can I claim on my insurance for this? Admit fault and claim against myself?


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Gutted for you ;o(

Yes mate - for that much £ of a repair it may come to that. Get a few quotes from reputable garages and also Audi - it may be that as the car is so new the insurance company just instructs Audi to do the repairs.

 

[Simon L]

I'm truly gutted mate


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I would be mate.

Glad yer missus is ok, so many cr4p drivers on the road now it's a ****** nightmare.

 

[Soulboy]

Some perspective please.....

Your Mrs is ok and avoided a head-on. So the girl did well.

Imagine if the post was being made from hospital and you were waiting to see how she was.

So keep positive.

If you are fully comp insurance - get them on the case. That's what you pay jnsurance for.
But.....do just ask them beforehand what the increase in premium is going to be for the claim.

Good luck and stay positive. Millions of people in the world will have had far far worse days today. Remember that.

 

[Flying Scotsman]

I too understand your pain. The issue to the cost as I perceive it, is the repair to the wheel arch area. That area is of a tube/wall design and can be tricky to repair properly. As has been noted, go to a reputable collision garage for a minimum of two quotes.
Also ask the adjuster what they are going to do in their repair quote....Remove panels, weld, blend or complete panel paint etc.

 

[CrypticMG]

Gutted for you ;o(

Yes mate - for that much £ of a repair it may come to that. Get a few quotes from reputable garages and also Audi - it may be that as the car is so new the insurance company just instructs Audi to do the repairs.

Cheers mate, and thank you for the initial advice earlier much appreciated


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[CrypticMG]

Some perspective please.....

Your Mrs is ok and avoided a head-on. So the girl did well.

Imagine if the post was being made from hospital and you were waiting to see how she was.

So keep positive.

If you are fully comp insurance - get them on the case. That's what you pay jnsurance for.
But.....do just ask them beforehand what the increase in premium is going to be for the claim.

Good luck and stay positive. Millions of people in the world will have had far far worse days today. Remember that.

Your right mate, thank you for that.. Her being okay is the main thing as you say, a car can be fixed, but gutting when you see it happen.

Yeah, I will give them a call tomorrow once I am back home - gone away for the weekend and trying to forget about it for now (try)

Thanks for the advice


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[Gordo77]

I'm saddened by this thread.

Main thing is that Mrs C is ok, tho I guess feels pretty bad about what actually happened. Let us know how you get on with insurance/repair.

 

[CrypticMG]

I too understand your pain. The issue to the cost as I perceive it, is the repair to the wheel arch area. That area is of a tube/wall design and can be tricky to repair properly. As has been noted, go to a reputable collision garage for a minimum of two quotes.
Also ask the adjuster what they are going to do in their repair quote.

I see, yeah just got to try and find a reputable garage that won't just see £ signs.. cheers


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[S3 Turbo]

That's sad to hear mate!

But as others say the important thing is that she is unharmed!

 

[CrypticMG]

I'm saddened by this thread.

Main thing is that Mrs C is ok, tho I guess feels pretty bad about what actually happened. Let us know how you get on with insurance/repair.

Thank you my friend. She is just as gutted as I am. I told her to forget about it and we will
sort it out... Soon as I have some prices I'll report back, see if people agree it's reasonable. More than likely I'll claim against my insurance.


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[S32B]

Gutted for you mate I know the number of the guy that does all the paint repairs for Cheshire Oaks Audi, not sure if he does dents though...I'll send you a PM with his number in a min, worth a call.

He's based in the Manchester area if I recall correctly.

 

[Kuku]

Feel your pain...but as said earlier main thing is that your wife is ok. The car is fixable, so don't worry.

 

[CrypticMG]

Gutted for you mate I know the number of the guy that does all the paint repairs for Cheshire Oaks Audi, not sure if he does dents though...I'll send you a PM with his number in a min, worth a call.

He's based in the Manchester area if I recall correctly.

Thank you, much appreciated mate. Is he open to calls during office hours? So I can drop a call and send a few pictures over?


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[CrypticMG]

Feel your pain...but as said earlier main thing is that your wife is ok. The car is fixable, so don't worry.

Thanks matey, appreciated.


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[S32B]

Sent you the PM mate

 

[pburv]

So sorry to see this mate....Pamper your missus tonight she did well in not writing your car off..
As for pricing ect...Make sure you get quotes from repairers before you mention anything to your insurance company...The reason being is that you put up a 'red flag' against yourself with insurance companies even for just mentioning the incident...It will put up your premiums for years..
Not sure of your financial situation? but if you can afford to repair the car yourself then that will be the best outcome for you..
Otherwise like others have said then put in a claim with your insurers....
Feel for you buddy .....Hope it gets sorted soon..

 

[4K]

Horrible accident that. Seems like fair amount of chassis damage, so won't be inexpensive to repair. Looks like new door skin replacement and if it's even half a decent painter, it'll be a full respray on both doors, else a blend job would have to be VERY good. Depending on your expectations (i.e. detailed perfection), you should look to go to someone that doesn't just churn out loads of respray jobs like the Audi workshops would recommend.

I always go local with things like this, they care about the car more and will make sure your clearcoat is perfect.

Can you claim off your insurance and still have your NCD protected?

 

[Daveotto]

Feel for you, but at least the other half is ok.

unfortunaltly I had a similar amount of damage on thewheel arch of my 8P 4-5 years back, but only minor damage to the door panel after not seeing a low brick wall.

Cost came in around £1750 from an Audi approved bodyshop. claimed though the insurance as had protected NCB but it still put premiums up for the next 3 years

 

[mikemod]

Gutted for you mate, I think we got our cars about the same time..

As far as the side panel goes this is what would be replaced, item 2 on the picture.

I had this replaced on a MK5 GTI once, perfect job in the end couldn't see the repair.
In fact the car was bought by the salesman and I never mentioned it and he never noticed it.

Hopefully you will get it sorted although I would say it will definitely be an insurance job as it will probably be £2.5K+.

 

[CrypticMG]

So sorry to see this mate....Pamper your missus tonight she did well in not writing your car off..
As for pricing ect...Make sure you get quotes from repairers before you mention anything to your insurance company...The reason being is that you put up a 'red flag' against yourself with insurance companies even for just mentioning the incident...It will put up your premiums for years..
Not sure of your financial situation? but if you can afford to repair the car yourself then that will be the best outcome for you..
Otherwise like others have said then put in a claim with your insurers....
Feel for you buddy .....Hope it gets sorted soon..

Yeah - private repair is my first option and see if it comes out realistic. If not I'll have no choice. She is coming round now, feeling a little better.. cheers for the advice matey


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[CrypticMG]

Horrible accident that. Seems like fair amount of chassis damage, so won't be inexpensive to repair. Looks like new door skin replacement and if it's even half a decent painter, it'll be a full respray on both doors, else a blend job would have to be VERY good. Depending on your expectations (i.e. detailed perfection), you should look to go to someone that doesn't just churn out loads of respray jobs like the Audi workshops would recommend.

I always go local with things like this, they care about the car more and will make sure your clearcoat is perfect.

Can you claim off your insurance and still have your NCD protected?

Is that possible to claim without affecting NCD? Mine isn't protected as the initial cost was several hundred pounds


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[4K]

Is that possible to claim without affecting NCD? Mine isn't protected as the initial cost was several hundred pounds


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Oh, in that case then no. You're only able to if you have protected unfortunately.

Was your missus able to get the reg/any details of the other driver at all?

People are ******** these days, no one stops and helps.....

 

[CrypticMG]

Gutted for you mate, I think we got our cars about the same time..

As far as the side panel goes this is what would be replaced, item 2 on the picture.

View attachment 107792

I had this replaced on a MK5 GTI once, perfect job in the end couldn't see the repair.
In fact the car was bought by the salesman and I never mentioned it and he never noticed it.

Hopefully you will get it sorted although I would say it will definitely be an insurance job as it will probably be £2.5K+.

Thanks for the picture - I see how it's joined now, that isn't an easy fix for sure....


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[CrypticMG]

Oh, in that case then no. You're only able to if you have protected unfortunately.

Was your missus able to get the reg/any details of the other driver at all?

People are ******** these days, no one stops and helps.....

Ah I thought so. She did yeah, but car parks are dog eat dog I believe and no CCTV and no witness.. no damage to other car so technically no accident?

I know - tosser as well apparently, 02 reg Clio.


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[4K]

Ah I thought so. She did yeah, but car parks are dog eat dog I believe and no CCTV and no witness.. no damage to other car so technically no accident?

I know - tosser as well apparently, 02 reg Clio.


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It's always got to be some **** car.... They are dog eat dog yup, but did he admit responsibility? You could still try it with insurance. The picture you showed looks like quite a modern car park, are you sure there's no CCTV?

 

[CrypticMG]

It's always got to be some **** car.... They are dog eat dog yup, but did he admit responsibility? You could still try it with insurance. The picture you showed looks like quite a modern car park, are you sure there's no CCTV?

No, was an ******** about the whole thing. The pictures taken were from daylight, the actually incident was underground at an ncp in Manchester, usually well CCTV'd up but I checked every corner when I arrived and none to be seen.. typical I guess !


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[lfcrule1972]

Gutted for you, glad the Mrs is ok and fingers crossed you get a perfect repair without huge costs. Good luck

 

[musicegbdf]

Ensure any use ? Maybe they can help ???

 

[RichardT]

****** hell, can I claim on my insurance for this? Admit fault and claim against myself?

You are misunderstanding insurance. You pay to insure your car and any other damage you do. Insurance company pays for the repair. It's up to them if they get payment from a third party.
You don't "claim against" anyone.
If your car is new you will have been able to take up the free Audi Ensurance claims handling. Call them first and they will tell you who the local top notch Audi bodyshop is. Your insurance company will probably not want to use them, but Ensurance will do all the talking and they will probably accept the better bodyshop.
I did this when I decided to drive over a bollard that just jumped out in front of me!! The repair is absolutely undetectable (whole cill, front wing, door, new wheel - £2,500 apparently - but I don't care cos I didn't have to pay!)

 

[Ormesome]

Have you checked the other car is insured?

Check here if not: https://ownvehicle.askmid.com/

Could change the outcome of this story. Sorry to hear of your bad luck. But glad everyone involved is ok

 

[RichardT]

It doesn't really matter if the other car is insured or not.(apart from you being able to get your excess) - if they are deemed to be at fault.
Another advantage of Ensurance is that they will do that claim I think. Although most reasonable insurance policies include legal as well anyway.

But whether any other party is insured or not is the concern of your insurance company, not you.

 

[Ormesome]

wouldn't it matter? at the moment how does the OP prove he isnt at fault? arent we all protected against non insured drivers & if we are then is excess & no claims covered? if the OP (or OP's wife) can prove he swerved to avoid a car that turns out wasnt insured, therefore illegal to circulate on UK roads, surelly he would be covered for repair, excess covered and the no-claims bonus at least in tact? At least hopefully the other driver would get his comeuppance.

 

[RichardT]

Of course there maybe issues with future costs of the insurance (ie no claims bonus) if the insurance company cannot recover their costs.
But the OP seemed concerned that he would not be covered for repairs if it was his fault.
In this case it seems that it could be a problem with who caused the incident, and it would be important therefore to get an independant witness.

 

[CrypticMG]

Ensure any use ? Maybe they can help ???

Read through the policy wording and seems like a good service. I'm registered for it so it's an option.

Only thing I am wary about is - will they flag a repair against my account and car registration number / VIN? Which may come to haunt me when I trade in come 3 years down the line as the car is on PCP..?


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[CrypticMG]

You are misunderstanding insurance. You pay to insure your car and any other damage you do. Insurance company pays for the repair. It's up to them if they get payment from a third party.
You don't "claim against" anyone.
If your car is new you will have been able to take up the free Audi Ensurance claims handling. Call them first and they will tell you who the local top notch Audi bodyshop is. Your insurance company will probably not want to use them, but Ensurance will do all the talking and they will probably accept the better bodyshop.
I did this when I decided to drive over a bollard that just jumped out in front of me!! The repair is absolutely undetectable (whole cill, front wing, door, new wheel - £2,500 apparently - but I don't care cos I didn't have to pay!)

Gotcha, I'm not totally clued up on how insures pay for repairs as this is the first time I've had any damage to a vehicle I own. Makes sense though.

How was your insurance premium affected the subsequent years following?


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