Drop in HFP-A36HV o-rings
- Thread starter IPG
- Start date
just emailed the supplier -
"Ian, you can certainly reuse the o-rings, they are not a commonly available item so I will be sending them to you. When we first got the pumps in, they did not include the o-ring kits. They are only a precautionary item, so the pump can be installed without them, but either way I am sending you the install kit today.
Thank you,
Quantum Fuel Systems"
They have been on the ball since day one - very quick to respond.
"Ian, you can certainly reuse the o-rings, they are not a commonly available item so I will be sending them to you. When we first got the pumps in, they did not include the o-ring kits. They are only a precautionary item, so the pump can be installed without them, but either way I am sending you the install kit today.
Thank you,
Quantum Fuel Systems"
They have been on the ball since day one - very quick to respond.
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Yeah kind of seems that way... But am now waiting for them to arrive so I don't need to re use the old ones.
- Joined
- May 28, 2004
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- nr Glos
- Website
- www.badger5.co.uk
I read it as new ones weren't required. Slightly dodgy wording though, that's for sure
dusty
Registered User
I changed my intank pump at the weekend for deatschwerks dw65 I fitted my o rings from my old pump and they weren't a good fit I ended up sourcing some o rings from my local hydraulic shop
So story goes - I never got the o rings they were supposed to have sent.
I ended up buying them locally for the DW kit (just the hose and o-rings). Installed the upgraded pump and. They prime a little louder than before. But not getting any noise symptoms while the car is running.
As a matter of fact. After driving for about 30km's. The car decided to die. What gives!!??!?
Was stranded for a bit waiting for tools and the old pump to see what's going on.
Did some diagnosing and testing.
Pump isn't priming any more after turning the key. After the car died for the first time it primed for about 3-4 times. Now. No action LOL
Checked fuse 28. Still in tact. Had spare relay # 167 and 53 to test.
None of those fixed the problem SO Back in with the OEM pump And I'm back on line. Fuel floweth aplenty!!!
So I write to them as soon as I get home. I hear nothing for a good week. When previous to this they had been very responsive. I sent another couple emails to a few other addresses from their website. Still nothing. So I thought. Hang on I paid with PayPal - opened up a PayPal dispute.
Finally get a response.
"Hello Ian,
Ian, We responded to you twice on August 11th after receiving this same message from you to sales@highflowfuel.com on August 10th, with no response from you. I requested your contact phone number so we could create DHL shipment for you. That DHL shipment is packed up and will go out today. Do you want a refund, or do you want me to hand it to the DHL guy when he arrives? I have the AWB # ready for you...
- High Flow Fuel Systems, Tuesday, 16 August 2016 at 5:12:27 AM"
Strange. As I've been getting all emails just fine (along with all SPAM) in the mailbox that I wrote them. Checked junk again just in case and nothing in there...
Anyway alongside this email I seem to have gotten a DHL tracking notification so its being actioned.
Finally I replied to the above stating send out the replacement pump. Their reply
"I double-checked and we definitely sent Your email two messages on August 11th. No worries though. A36HV fuel pump and o-rings shipped out today. You should see that in hopefully by the end of the week."
Sorry for the novel but I feel
1 - I need to let people know this product may not be all its made up to be
2 - a tad frustrated by the whole process
3 - logging will be useful (before and after) to see if parameters improve with the replacement
4 - i really hope the replacement lasts more than half an hour
I ended up buying them locally for the DW kit (just the hose and o-rings). Installed the upgraded pump and. They prime a little louder than before. But not getting any noise symptoms while the car is running.
As a matter of fact. After driving for about 30km's. The car decided to die. What gives!!??!?
Was stranded for a bit waiting for tools and the old pump to see what's going on.
Did some diagnosing and testing.
Pump isn't priming any more after turning the key. After the car died for the first time it primed for about 3-4 times. Now. No action LOL
Checked fuse 28. Still in tact. Had spare relay # 167 and 53 to test.
None of those fixed the problem SO Back in with the OEM pump And I'm back on line. Fuel floweth aplenty!!!
So I write to them as soon as I get home. I hear nothing for a good week. When previous to this they had been very responsive. I sent another couple emails to a few other addresses from their website. Still nothing. So I thought. Hang on I paid with PayPal - opened up a PayPal dispute.
Finally get a response.
"Hello Ian,
Ian, We responded to you twice on August 11th after receiving this same message from you to sales@highflowfuel.com on August 10th, with no response from you. I requested your contact phone number so we could create DHL shipment for you. That DHL shipment is packed up and will go out today. Do you want a refund, or do you want me to hand it to the DHL guy when he arrives? I have the AWB # ready for you...
- High Flow Fuel Systems, Tuesday, 16 August 2016 at 5:12:27 AM"
Strange. As I've been getting all emails just fine (along with all SPAM) in the mailbox that I wrote them. Checked junk again just in case and nothing in there...
Anyway alongside this email I seem to have gotten a DHL tracking notification so its being actioned.
Finally I replied to the above stating send out the replacement pump. Their reply
"I double-checked and we definitely sent Your email two messages on August 11th. No worries though. A36HV fuel pump and o-rings shipped out today. You should see that in hopefully by the end of the week."
Sorry for the novel but I feel
1 - I need to let people know this product may not be all its made up to be
2 - a tad frustrated by the whole process
3 - logging will be useful (before and after) to see if parameters improve with the replacement
4 - i really hope the replacement lasts more than half an hour
Just to add to this old post,
Had 3 of these pumps fail now,
Seems to be issues with quite a lot as read about at least 3 others failing!
Wouldn't bothe with anything less than the dw65v for a few extra quid.
Had 3 of these pumps fail now,
Seems to be issues with quite a lot as read about at least 3 others failing!
Wouldn't bothe with anything less than the dw65v for a few extra quid.
Nearly bought a sytec one yesterday but read all the problems with that pump ,now this hfp one seams to be going that way.
Any other options apart from DW pump.?
Anybody used pierberg pump on euro carparts .cheap enough with discount code.?
Any other options apart from DW pump.?
Anybody used pierberg pump on euro carparts .cheap enough with discount code.?
