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Youve sent the wrong part lol ???

olliea3 Mar 12, 2011

  1. olliea3

    olliea3 Member

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    Hi there Stoke Audi

    you have recently sent me a tow eye cover for an a3 2011 rear bumper and its the wrong part ? how can i send this back so you can refund me and ill just order one from my local dealership ??

    please contact me 01543 305853
     
  2. Smoothie

    Smoothie Active Member

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    Sent me the wrong part as well mate, not good
     
  3. evapor8

    evapor8 Member

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    Why don't you phone them (01782 590400) or drive the 25 miles up the road to them??

    Chris
     
  4. stoke_audi

    stoke_audi Active Member

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    there was a choice of 2
    we supplied the one which matched the details you supplied,
    if you send that one back we will send you out the other one

    what is the actually difference?

    it isnt very often mistakes are made.
    but we will always put them right

    Dave
     
  5. olliea3

    olliea3 Member

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    its about half the size mate , and a funny shape , the one youve sent me is the same as off my 03 bumper , the bumper i have is 2009 onwards and its this bumper

    [​IMG]

    please call me on 01543 305853 if you need any help
     
  6. stoke_audi

    stoke_audi Active Member

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    Just tried ringing you

    is it satin black finish or platinum grey

    Dave
     
  7. olliea3

    olliea3 Member

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    satin black mate , ive sent you other one about 5 days ago and havent been on the forum . sorry , my house number is 01543 305853
     
  8. stoke_audi

    stoke_audi Active Member

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    Hi

    after walking around our car park, found one with the same trim
    have ordered it will post tomorrow
    and refund the difference to you

    Dave
     

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