As some of you know, I'm in the fast food trade, and I also have a delivery service to boot! Just had a phone call(number witheld) give me an ear bashing, where is my meal?! , it's been over an hour!!, my kids are starving!!! Went on for 30 seconds, but felt like 5 minutes, I had the phone 6 inches away from my ear in front of other customers. Then I politely asked, what was the address, gave me an address unknown to me or my computer system, so I said "I think you called the wrong place love", she replies "is this the 'Shanghai Express'?!?!", I reply " No it's 'The GXXXXX BXXXXX'"... long pause.... slams phone down hard!