1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Wife Crashed Her Car

Discussion in 'General Chat' started by woddle1000, Apr 18, 2012.

  1. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    Hello everyone,

    after a bit of advice if I could pick someone's brains please.
    My Wife had a bump (foot slipped off the clutch from stationary) into the back of someone else's car,

    as it happens, a brand new Audi A1, 61 plate :faint:

    the woman she bumped into said if you wish to pay private, we'll get a quote, £610.00
    I thought this was astronomical for the damage, she said because it is a new car, we HAVE to go through Audi otherwise it affects her Warranty and have no option to get an independent quote,

    is this right guys? and is this a stupid amount for what has gone on? I thought I should be paying around the £150-£250 mark?
    here's the damage :slapped: you can see a crease on the middle/left of the bumper in white
    [​IMG]
     
    #1 woddle1000, Apr 18, 2012
    Last edited by a moderator: Aug 20, 2014
  2. Google AdSense Guest Advertisement



    to hide this advert.
  3. Idrees

    Idrees Member

    Joined:
    Apr 8, 2011
    Messages:
    106
    Likes Received:
    5
    Bodywork will not void any warranty. It should cost no more than £200 for a professional to repair that.
     
  4. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    she claims she has been in contact with Audi and they will not allow anyone else to repair the car as it will void it, thought she was talking **** myself, thanks for your reply mate :)
     
  5. whitey

    whitey Member

    Joined:
    Apr 2, 2010
    Messages:
    109
    Likes Received:
    1
    ********.

    inform her it wont void warranty, ask a friendly audi dealer to confirm, get it rfepaired and sling her 50 notes for the trouble.
     
  6. Broken Byzan

    Broken Byzan Photographic Moderator
    Staff Member Moderator VCDS Map User Audi A4 quattro

    Joined:
    Apr 26, 2004
    Messages:
    13,020
    Likes Received:
    395
    If the body repair isn't at "audis" std they will reject any further bodywork claims later. That is more than likely what she is referring to. and let's be honest, if someone crashed into your 61 plate Audi, you'd' want it repaired to the best standard. Ie back to as new too.
     
  7. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    I tried to ask her if I could get some quotes myself, she said "who are you to judge, your not qualified to discuss this" and put the phone down on me

    not the happiest chappy I have ever spoken too, will go back armed with a bit more info now though, think I may just let the insurance contact me and let them get quotes, and just pay the insurance to save my NCB
     
  8. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    totally agree, if it was my 56 plate A4 I wouldn't be happy so a 61 plate, would probably give me a heart attack lol, I don't want to scrimp, I just don't want to pay 3 times as much just to satisfy someone else if its not needed, things are tight nowerdays
    we have apologised, tried to help etc, more than happy to pay for the repairs, but I was under the impression that insurance approved repairs would more than suffice?
     
  9. StateOfPlay

    StateOfPlay Well-Known Member

    Joined:
    Nov 7, 2009
    Messages:
    2,230
    Likes Received:
    171
    Just go through the insurance, the other party is already getting shirty so let the insurers slog it out.
     
  10. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    will do I think, i still get the chance to pay the bill to save my NCB though don't I?
     
  11. s3dave

    s3dave TFSI Hybrid
    Supporter

    Joined:
    Nov 11, 2009
    Messages:
    10,120
    Likes Received:
    733
    You may do but you will still (or your wife) have an at fault claim that they will log, and you have to declare for the next 5 years!
     
  12. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    bugger, so her being a ***** is going to cost me thousands in the long run, some people, decency and politness have gone out the window nowerdays, o well, thank you for all your replies everyone :)
     
  13. quattrojames

    quattrojames Moderator
    Staff Member Moderator Audi Avant Owner Group Audi A6

    Joined:
    Mar 28, 2008
    Messages:
    14,005
    Likes Received:
    528
    Playing devils advocate, ANY bump to any car of mine I would always go through insurance. No offence to you, but a "we'll fix it promise" can soon turn into "my mate Dave has a bodyshop around the corner", then you get the car back and you're not happy. You've got no recourse. Losing a years NCB is always annoying, but that's why you pay insurance so that you don't have to worry about this sort of thing.
     
  14. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    its several years no claims bonus we would lose, I understand your point, and would be warey myself, I have let someone else pay me for a new bumper in te past,

    but I was offering to get quotes from independent garages, she was not happy, she wanted Audi or nothing, and I think £610 is taking the mickey
     
  15. shariain

    shariain Well-Known Member

    Joined:
    May 15, 2004
    Messages:
    1,182
    Likes Received:
    188
    £610 is a bit much for the damage thats been done but it's Audi repairing it so it will be expensive also if it was your 61 plate you would want it repaired at the dealers. If you go through your insurance it's going to cost you a lot more than £610 over the next 5 years
     
  16. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    mmm, well I don't think I can pay that for a bumper, it's daylight robbery, might just stick a quote through their door, see what comes of it...
     
  17. s3dave

    s3dave TFSI Hybrid
    Supporter

    Joined:
    Nov 11, 2009
    Messages:
    10,120
    Likes Received:
    733
    One thing you could do is ask what dealership they had taken it to, and offer a quick cash deal with the body shop? or even explain it to them, and say you will pay up front for a discount on the work, as they will have to wait ages through the INS CO..
     
  18. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    yes, I'll give that a try, thanks Dave :)
     
  19. jojo

    jojo Looking for Boost!
    Staff Member Moderator quattro Audi S3

    Joined:
    Sep 4, 2003
    Messages:
    27,336
    Likes Received:
    2,433
    If I'm being honest here, £610 sounds like a new bumper job, I've had Audi quotes for a full bumper respray, and they came back with £250 in the past, but I had the same work done for £150 privately paying cash.

    Looking at the pic, it's a sport spec rear bumper I'm guessing? If it is a new bumper job, then If you are going to pay for the work out of your own pocket, I'm sure you can request to have the 'damaged' bumper back to recover some monies?
     
  20. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    that's a really good idea, but the more I think about it, the more I can't part with £610 for a stationary bump, you can see the damage, that doesn't warrant a new bumper, and no insurance company in the land will sanction that, I think I will let the insurance battle it out, pay the bill and bite my tongue, this was an accident, my wife should not be taken advantage of financially for it
     
  21. audicruiser

    audicruiser Audi Heaven

    Joined:
    Feb 14, 2010
    Messages:
    1,865
    Likes Received:
    46
    To be far to the owner of the new A1, and if it were me, I would want a brand new bumper on the back of it rather than have it repaired because (and I say this with respect!) that bumper was perfect before your wife drove into it an so why shouldn't it be perfect again.

    If it were me, I would pay the £610 to keep my insurance info clean because as said, you will pay more over then next few years in higher premiums due to having an "at fault" claim showing on it...
     
  22. Google AdSense Guest Advertisement



    to hide this advert.
  23. Rom

    Rom Member
    VCDS Map User

    Joined:
    May 20, 2010
    Messages:
    444
    Likes Received:
    6
    As said, it wont directly void her warranty, they will still honour say an engine fault etc. But it could affect the paint/corrosion warranty.

    First thing a dealer will do regarding a bodywork warranty fault is measure the paint thickness. Or you would have every badly repaired arch going back to main dealers for rust bubbling through, when its no longer original, or OE spec paint.
    I know its a plastic bumper etc, just explaining how it will work.

    Depends how important your NCB is to you? Were talking £600 quote, £200 what others reckon, so is that £400 going be cheaper or more expensive should you lose your NCB.
    Id guess over the course of a couple of years, its cheaper to pay the £600.
     
  24. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    still not heard anything as yet, do they have a limited time to notify my insurance after a crash?
    she was so fiery on the phone that there is now no room for negotiations, just plain rude, I understand she was upset but it was an accident and we are offering to put it back to original spec!

     
  25. Turkster

    Turkster Bro.Paul 2.5TDI Quattro Sport

    Joined:
    Dec 11, 2007
    Messages:
    2,794
    Likes Received:
    44
    have you guys got any idea how may brand new audi cars visit outside body shops from little delivery dinks that they collect on route ? loads and they never get recorded by anyone,
     
  26. whitey

    whitey Member

    Joined:
    Apr 2, 2010
    Messages:
    109
    Likes Received:
    1
    have you rang an audi dealer or been down? take that pic ask them for a quote on Audi paperwork.
     
  27. jdp1962

    jdp1962 Grumpy Old Moderator
    Staff Member Moderator Audi S4

    Joined:
    May 26, 2003
    Messages:
    6,933
    Likes Received:
    1,478
    I suppose it is possible that that the requirement to have any repairs done by an Audi-approved repairer is a condition of a finance agreement, and nothing to do with the warranty. Just a thought.
     
  28. sidibear

    sidibear Looking for Zombies !!
    Staff Member Moderator Audi A4

    Joined:
    Nov 5, 2008
    Messages:
    2,215
    Likes Received:
    596
    I had my rear bumper damaged last year and I had it properly repaired, the cost was nearly £1200.00 as there was a small dent in the panel, and from three foot away from the car you couldn't see the damage to the bumper. The other person was pissed off that I wouldn't accept their £100 and insisted it went through the insurance. My car, my terms if you damage it, and I expect every single one of you on here is the same.

    As a side note, I only went with Aviva for my insurance as the bodywork company I use are a recommended repairer for Audi, and they did the work on my car following the previous damage.
     
  29. Dazmo

    Dazmo Active Member

    Joined:
    May 9, 2009
    Messages:
    1,768
    Likes Received:
    8
    The only problem with these private dealings is that she could still put a claim in on your insurance at a later date!

    £600 is a little far fetched i think, no doubt she has gone to her dealer and they have seen a women panicking and put out a fishing line. Cher Ching

    Personally i would play hard ball, she clearly wants this sorting, she clearly does not want insurance involved and shes in a rush.

    So go around a few dealers, get some quotes and simply say i have found an audi dealer willing to do the repairs for 'X' amount, either you have them done here or you could just deny ever hitting her, i mean lets be honest you can barely see any damage, looks like a small scratch.

    You have let it too long now, so any report to the insurance would look fishy on her part.
     
  30. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    I am not trying to palm her off, I am offering to have it professionally repaired to as new condition by someone other than Audi but she will not negotiate, I am sure everyone else isnt that unreasonable?
     
  31. Ads_AudiA3

    Ads_AudiA3 Member

    Joined:
    May 3, 2011
    Messages:
    405
    Likes Received:
    13
    Just a side note, and I THINK this is correct, but do double check everything.... Claims only last 3 years on insurance, but points on licence last 5 years (for insurance purposes). So have a think about it and see if you have protected NCB too as that will make a difference
     
  32. woddle1000

    woddle1000 Member

    Joined:
    Apr 20, 2011
    Messages:
    95
    Likes Received:
    2
    pretty sure we don't have a NCB protected, do you know is she has to notify our insurance within a certain period of time after the accident?
     
  33. StuG808

    StuG808 1.9tdi130 Avant FailWheelDrive

    Joined:
    Feb 8, 2012
    Messages:
    255
    Likes Received:
    8
    Some insurance companies ask for claims within 5 years, others 4, others 3. Just depends. Anyway looks like a T-Cut job to sort it, that's how 2 men would sort it out ;)
     
  34. sidibear

    sidibear Looking for Zombies !!
    Staff Member Moderator Audi A4

    Joined:
    Nov 5, 2008
    Messages:
    2,215
    Likes Received:
    596
    Sonme Audi dealers do not do the repairs themselves but have an aproved repairer, my local Audi place (Watery Lane) uses City Centre Car Care in Digbeth, and very good they are too. My suggestion would be to go to your local Audi dealer and aks them who they recommend, then contact them and get her to go round for a quote.
    If it was my car you had hit? I would get a quote from City centre car care and expect you to pay it or go through the insurance, but either way, you hit my car and I would like it back to the same condition as it was before you hit it. That in itself is not unreasonable.
     

Share This Page