I know this may sound a bit intrusive, but as you know, replying is optional. I just thought I'd ask because sometimes threads like these can be a real bonus. Life is difficult enough anyway and that pain in the arse problem you have some days and can't sort out may be dead easy for someone else. That someone else may be here and you may speak to that person on a regular basis but have no idea what it is they do. Its often the way that when you find out what someone you know does for a living you think "wish i'd known that a week ago." Well here's your chance!