My car went in to Audi last Friday to find out why the engine management light was on. Turns out it needed the cam chain adjuster replaced. They stripped the engine down but it turned out they didn't have the part in and couldn't get it until Monday. Because of this I had to reschedule my CC remap from Monday to 1PM today as Audi promised me my car would be back yesterday. As of 4PM yersterday Audi still hadn't started putting it back together again!! I told them the car must be at my workplace at 1PM or CC are not going to be happy. It was too late to reschedule again, so Audi said "fine it'll be ready mid morning". My mate went to pick the car up at 11am today and guess what, as of 1PM it's still not ready!! Lee from CC is here sat in his van eating lunch and The car isn't due back for another hour!! I'm so embarrassed that the car isn't here and CC are sat in the car park like lemons . I can't even give Audi any grief because all the work is being paid for by the garage I purchased the car from...it's 3rd party warranty work so as far as they're concerned and isn't as high a priority as a normal customer would be. /me runs off to cry!