1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Well.. That didn't last long!

Discussion in 'New A3/S3 (8V Chassis)' started by Karl Alesbury, Sep 10, 2013.

  1. Karl Alesbury
    Offline

    Karl Alesbury Member

    Joined:
    Apr 12, 2013
    Messages:
    130
    Likes Received:
    25
    I've owned the car for 5 days, and I'm heading down the M5 to Devon for the weekend, when BANG - A stone hits the windscreen, and this is immediately visible:

    windscreen.jpg

    I rang my windscreen cover place (£65 excess, so not *too* bad), and after asking me if I had Audi lane assist (I don't), and whether mine has the grey sun strip across the top, they've agreed for someone to come down and fit me a new one.

    On the plus side, the stone entirely missed the paintwork, hit the windscreen and disappeared, so no further damage was done. Lucky! Also lucky that I haven't put my new tax disc holder on it yet - In the mean time I've put my tax disc into the crappy one the dealer gives you until my new windscreen is put in, then I'll put my new holder in. :)
    Last edited: Sep 10, 2013
    #1
  2. mjcourtney
    Online

    mjcourtney Well-Known Member

    Joined:
    Jan 28, 2013
    Messages:
    1,055
    Likes Received:
    240
    That sucks!!

    Just make sure they fit the acoustic windscreen AND refit all the sensors for light/rain etc.
    #2
  3. Karl Alesbury
    Offline

    Karl Alesbury Member

    Joined:
    Apr 12, 2013
    Messages:
    130
    Likes Received:
    25
    Yeah the girl on the phone made me feel a lot more comfortable by asking me all of those questions without prompting, so all going well, it should be relatively painless! I think the sun strip across the top of the windscreen doesn't come with it if you don't have the comfort pack does it? In which case that should be acoustic anyway.
    #3
  4. RossR
    Offline

    RossR Member

    Joined:
    Apr 27, 2013
    Messages:
    490
    Likes Received:
    119
    At least they sound like they know what they are doing re: the different windscreens for the A3.
    #4
  5. mjcourtney
    Online

    mjcourtney Well-Known Member

    Joined:
    Jan 28, 2013
    Messages:
    1,055
    Likes Received:
    240
    Yep, sounds like they're doing it correctly :)

    A friend of mine had a golf with acoustic glass and rain sensors etc. The windscreen company refused to acknowledge it needed any special glass or that it needed the sensors replacing. He had to get written confirmation from VW in the end as to what their procedure was for changing a windscreen before they'd cough up to replacing the glass and all the sensors.
    #5
  6. Karl Alesbury
    Offline

    Karl Alesbury Member

    Joined:
    Apr 12, 2013
    Messages:
    130
    Likes Received:
    25
    Yeah the (incredibly sympathetic!!) lady on the phone told me that because the model's been available to them since 2012, they've ironed out most of the problems related to it - She also confirmed to me that it still has all the sensors in it without me asking. It's auto windscreens if you're curious. :)
    #6
  7. Karl Alesbury
    Offline

    Karl Alesbury Member

    Joined:
    Apr 12, 2013
    Messages:
    130
    Likes Received:
    25
    So the windscreen guy turned up yesterday and was visibly blown away by how quickly I've had to have a replacement screen. :(

    He looked at my windscreen and spotted straight away that his replacement screen didn't have a sun strip (I specified that it had!), so read the model number off to his boss who looked the right one up.

    Apparently there's no "OEM" glass made up yet, so the windscreen companies are ordering direct from the dealers! The incorrect screen that he had with him was Audi glass, and the one coming on Friday is coming direct from the dealership along with his assurance that it's going to be the right screen. :)
    #7
  8. Schizophonic
    Offline

    Schizophonic Active Member

    Joined:
    Jul 8, 2013
    Messages:
    340
    Likes Received:
    51
    Is that a chip or a cracking along the windscreen?
    #8
  9. bez101
    Online

    bez101 Yorkshire & Humber Rep.

    Joined:
    Jul 8, 2008
    Messages:
    8,735
    Likes Received:
    494
    really ?
    #9
  10. coolguy
    Offline

    coolguy Member

    Joined:
    Jun 29, 2013
    Messages:
    134
    Likes Received:
    18
    #10
  11. Schizophonic
    Offline

    Schizophonic Active Member

    Joined:
    Jul 8, 2013
    Messages:
    340
    Likes Received:
    51
    Reason for asking was that I was viewing on my phone when I saw the pictures.
    #11
  12. Karl Alesbury
    Offline

    Karl Alesbury Member

    Joined:
    Apr 12, 2013
    Messages:
    130
    Likes Received:
    25
    LOL - It's a crack, but there's a chip from the stone that's caused the crack.

    coolguy - Yours has baffled me!
    #12
  13. coolguy
    Offline

    coolguy Member

    Joined:
    Jun 29, 2013
    Messages:
    134
    Likes Received:
    18
    Me too, I'm still trying to figure out how this was done.
    #13
  14. Crazyfool
    Offline

    Crazyfool Lead boot

    Joined:
    Feb 15, 2007
    Messages:
    638
    Likes Received:
    26
    I was following a guy in an A3 along the M4 doing about 60 when a pheasant flew out in his path and hit the windscreen. It was ruined with glass fragments on the dash and in the front of the car...needless to say, so was the pheasant!

    The guy had put a deposit down on the car and was taking it out for a test drive. It still had the red on white number plates!

    Hope yours gets fixed without too much trouble!
    #14
  15. Karl Alesbury
    Offline

    Karl Alesbury Member

    Joined:
    Apr 12, 2013
    Messages:
    130
    Likes Received:
    25
    Whoa - Very very bad luck for both him and the pheasant!

    The chap came back with the correct windscreen and fitted it with no problems. Thanks :)
    #15

Share This Page