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Warranty claim for ARBs and fuel sender?

ImS3ola Nov 16, 2005

  1. ImS3ola

    ImS3ola Member

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    Hi guys, my cars just been into Audi for its first MOT and for them to look at the following probs:

    1) Fuel guage malfunctioning - it's been showing empty (0 miles on DIS) even though there's petrol in the tank. Sometimes it works, sometimes it doesn't.

    2) Clunking sound when going over bumps/potholes


    Well, the car passed the MOT with no probs /ubbthreads/images/graemlins/groovy.gif

    BUT, the guy said he wasn't sure if the Audi warranty would cover these other items. He said he would submit a claim but it may be rejected as they are wear and tear items.

    I told him this is /ubbthreads/images/graemlins/swear.gif - The car is only 3 yrs old and has done 21k miles. I'm sure people have had these things changed under warranty before? Could everyone post here and let me know the score so I can phone up the warranty dept. and ask them myself.

    Thanks guys
     
  2. benk

    benk Member

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    I don't see why a fuel tank sender (if that's what it is) should be wear and tear..?

    ARB bushes: yes, I'd see that as wear and tear.
     
  3. AL_B

    AL_B Active Member

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    I recently had my fuel tank senders (as I think there are two, in the tank) replaced under warranty. That is with the Mondial warranty that Audi/VW now recommend.
     
  4. madvw

    madvw Active Member

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    strange, as PLENTY of people have already had their ARB bushed replaced under warranty.

    I recently took mine in, for its first MOT too.

    i also enquired about an intermittant knocking on the drivers rear wheel - knowing full-well that it was a rear ARB issue.

    Unfortunately, as i couldn't reproduce the problem they refused to replace anything.

    They did however put the car on the ramps and "take a look for anything obvious"...

    strangely, since then, it hasn't happened again...yet...
     
  5. benk

    benk Member

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    Well, then I'd suggest asking about ARB under warranty. It's a cheap job so I guess they are doing it as goodwill, or can someone confirm whether they don't see it as wear and tear?
     
  6. imported_gek

    imported_gek Guest

    Had my ARBs done under extended warranty
     
  7. jesters3

    jesters3 Active Member VCDS Map User

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    Ditto as gek. Only thing to be wary of is that you have a 3 year or 60,000 mile warranty, it runs out which ever is the sooner. So if you have done 3 Years and 1 month you may not get it covered despite doing on 21,000 miles.
     
  8. benk

    benk Member

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    Ok, that's good to know, and I must admit I'm surprised, since the ARB bushes are the first to give up aren't they?
     

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