Warranty claim for ARBs and fuel sender?

[ImS3ola]

Hi guys, my cars just been into Audi for its first MOT and for them to look at the following probs:

1) Fuel guage malfunctioning - it's been showing empty (0 miles on DIS) even though there's petrol in the tank. Sometimes it works, sometimes it doesn't.

2) Clunking sound when going over bumps/potholes


Well, the car passed the MOT with no probs /ubbthreads/images/graemlins/groovy.gif

BUT, the guy said he wasn't sure if the Audi warranty would cover these other items. He said he would submit a claim but it may be rejected as they are wear and tear items.

I told him this is /ubbthreads/images/graemlins/swear.gif - The car is only 3 yrs old and has done 21k miles. I'm sure people have had these things changed under warranty before? Could everyone post here and let me know the score so I can phone up the warranty dept. and ask them myself.

Thanks guys

 

[benk]

I don't see why a fuel tank sender (if that's what it is) should be wear and tear..?

ARB bushes: yes, I'd see that as wear and tear.

 

[AL_B]

I recently had my fuel tank senders (as I think there are two, in the tank) replaced under warranty. That is with the Mondial warranty that Audi/VW now recommend.

 

[madvw]

strange, as PLENTY of people have already had their ARB bushed replaced under warranty.

I recently took mine in, for its first MOT too.

i also enquired about an intermittant knocking on the drivers rear wheel - knowing full-well that it was a rear ARB issue.

Unfortunately, as i couldn't reproduce the problem they refused to replace anything.

They did however put the car on the ramps and "take a look for anything obvious"...

strangely, since then, it hasn't happened again...yet...

 

[benk]

Well, then I'd suggest asking about ARB under warranty. It's a cheap job so I guess they are doing it as goodwill, or can someone confirm whether they don't see it as wear and tear?

 

[imported_gek]

Had my ARBs done under extended warranty

 

[jesters3]

Ditto as gek. Only thing to be wary of is that you have a 3 year or 60,000 mile warranty, it runs out which ever is the sooner. So if you have done 3 Years and 1 month you may not get it covered despite doing on 21,000 miles.

 

[benk]

Ok, that's good to know, and I must admit I'm surprised, since the ARB bushes are the first to give up aren't they?