I have a 2003 2.0FSI 40K and it started using coolant 7 weeks ago. left it in with the local deal who said that the thermostat housing and fan needed replacing, it eventually took him 3 weeks to source the parts directly from Germany and fit. I had the car back from the dealers for 2 weeks and the coolant light came on again. It went back to the dealer on tuesday to be checked out and was supposed to be ready for collection today. When I called them this moring i was told that the head had been stripped off for testing and it could "possibley" be another week before its ready. The annoying thing is that i asked them to do exactly what they are doing now when i first left it in 7 weeks ago. has anyone had the same problem and what was the outcome? would a dealer in the UK get away with this level of service? and do you think i should look and having the car exchanged if the head is gone. they did admit that it looked like the fan was not working from the day i got the car although the car never actually over heated according the temp gauge, but then again may be its not working either!!! problems so far with the car. Drivers door handel fell off!! annoying creak from engine compartment when you accelerate in 1st 2nd & 3rd, been in 3 times with this and still not fixed. engine management lights on constately, 6 different sensors changed in 6 months.