1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

URGENT QUICK RESPONSE REQUIRED!-BRAKE ISSUE

Discussion in 'A3/S3/Sportback (8P Chassis)' started by 330_2_S3, Apr 17, 2009.

  1. 330_2_S3
    Offline

    330_2_S3 Member

    Joined:
    Mar 10, 2009
    Messages:
    242
    Likes Received:
    0
    [Apr 17, 2009]
    Some of you guys might have read the previous thread I have put up about my brakes squeaking...

    The S3 is currently at the dealer as we speak and since I bought it from another dealer alot further that where I live that dealer has refused to carry out anywork on the brakes!!!!

    I bought the car on March the 16th and as soon as the brakes started making the noise I contacted them almost immediately....

    The dealer suggested that either glaze the pads or have them both replaced...now the other audi (parkland) have refused to carry out/pay for the work...I am right the argue that parkland should pay? The car is under warranty and no work has been carried out as yet?

    Cheers in advance
    #1
  2. Ads

    Ads

    [Sep 19, 2014]

  3. mac1403
    Offline

    mac1403 Member

    Joined:
    Sep 4, 2005
    Messages:
    972
    Likes Received:
    4
    [Apr 17, 2009]
    If it is under warranty it doesn't matter which dealer it goes to. Audi's warranty is theirs not the individual dealers. I know they are a pain in the ass though and get quite pissy when the car didn't come from them. When I have had problems with mine the local dealer doesn't want to touch it, although its less than 6 months old.
    #2
  4. edition
    Offline

    edition Active Member

    Joined:
    Nov 1, 2007
    Messages:
    1,428
    Likes Received:
    0
    [Apr 17, 2009]
    Well its a warrenty issue......


    If they see fit (if the noise is there and bad enough) they should replace them FOC, and give you a courtesy car until its sorted.

    If you leave the dealers unhappy ring Audi UK and tell them you just bought a 30k car off them and are not happy with the brakes or service.
    #3
  5. frenchy2475
    Offline

    frenchy2475 Tetbury Audi Parts Man

    Joined:
    Feb 13, 2008
    Messages:
    263
    Likes Received:
    0
    [Apr 17, 2009]
    We had a S3 the other day with exactly the same problem. Stripped all the brakes down and it cured it for a while then it cam back.

    Simon @ Tetbury Audi
    #4
  6. julians
    Offline

    julians Member

    Joined:
    Nov 4, 2007
    Messages:
    312
    Likes Received:
    0
    [Apr 17, 2009]
    A bit of copper grease on the back of the pads (not the friction side), will usually stop any sqeaking.
    #5
  7. 330_2_S3
    Offline

    330_2_S3 Member

    Joined:
    Mar 10, 2009
    Messages:
    242
    Likes Received:
    0
    [Apr 17, 2009]
    Thanks for your quick responses, just got of the phone to Parkand Audi gloustershire not too long ago and they said that the service manager at brentford Audi said there is no visible damage on the brakes so with this fact Audi parkland came to the conclusion that the brakes don't need even glazing! what cheek!.....you spend almost 20K on a car and your meant to just ignore the brake squeaking? Why should I have to fiddle with the brake pads when the car is under warranty?:wtf:
    #6
  8. DaveS3Turbo
    Offline

    DaveS3Turbo Sepang Blue S3

    Joined:
    Oct 14, 2003
    Messages:
    1,065
    Likes Received:
    1
    [Apr 17, 2009]
    Firstly report the dealer because they are p1sssing me off and I'm just reading a thread heheheh.

    Secondly either get audi UK rang or go to another dealer because that is defo a FOC warranty work.

    David
    #7
  9. 10blazin
    Offline

    10blazin HYPERDRIVE NEEDED

    Joined:
    Dec 4, 2008
    Messages:
    3,301
    Likes Received:
    3
    [Apr 17, 2009]
    take the car back youve had it a month tell em you dont want it cos it squeeks either that or replace the pads for some redstuff youde be better off
    #8
  10. frenchy2475
    Offline

    frenchy2475 Tetbury Audi Parts Man

    Joined:
    Feb 13, 2008
    Messages:
    263
    Likes Received:
    0
    [Apr 17, 2009]
    Come to our place, just down the road from Parklands.

    Si @ tetbury Audi
    #9
  11. 330_2_S3
    Offline

    330_2_S3 Member

    Joined:
    Mar 10, 2009
    Messages:
    242
    Likes Received:
    0
    [Apr 19, 2009]
    went to pick up my car and even the service manager @brentford tells me that I shouldn't let them off lately and pester them, but yes I will be contacting audi UK about them as its ridiculous really and the sales rep that sold me the car has left the Dealer!!! But yeah I will update you guys on how I get on...thanks again!
    #10
  12. dragon
    Offline

    dragon A3 Fan

    Joined:
    Apr 6, 2009
    Messages:
    124
    Likes Received:
    50
    [Apr 19, 2009]
    Mate I agree, Parklands Audi sucks big time. Dont let them off!! Just because you bought the car elswhere doesn't mean the warranty is only valid at one dealers. What if you bought your car in Aberdeen and moved to Exeter!
    #11
  13. 330_2_S3
    Offline

    330_2_S3 Member

    Joined:
    Mar 10, 2009
    Messages:
    242
    Likes Received:
    0
    [Apr 19, 2009]
    No its not even that mate, its the fact that they aren't willing to pay for the repairs to be carried out at all! Sayings its not an actual fault but its just a noise......

    So if i bought a 80k R8 and the brakes start sqeaking they are going to ignore that too? What bull ****...
    #12

Share This Page