1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

*Update* Audi 12 year Anti-Corrosion Warranty.

Discussion in 'A3/S3 Forum (8L Chassis)' started by jojo, Jul 27, 2007.

  1. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    Got my car back today from Birmingham Audi in Solihull today, I have to say their customer service is pretty good, and they looked after me all the way, despite my S3 being 8 years old, and me not spending a penny, just wanted to make a warranty claim.
    Whilst giving my car a coat of Wax, I found a bit of bubbling on the top of my passengerside rear quarter, where it joins the roof, so thought I'd give this 12 year anti-corrosion warranty a try, not thinking they would give me anything, but to my suprise, they had a look, and Audi UK appoved the work.
    The work was done to quite a high standard, they resprayed the whole of my roof, the passenger side complete rear quarter and the top bit of the driver side, where it joins the roof, plus they replaced the two roof channel rails also, so I'm mega happy :)
    Gave my car a mild mop over too, to took out a few scratches I couldn't get out with T-cut or scratch X, and there was some carkey damage on my passengerside which I had polished out, they manage to repair that also, so all smooth now haha.

    Just thought I'd point out that my car was last serviced by Audi in 2004, and I've used independant specialists after, and that the driverside rear quarter and door had been resprayed previously, which is why they didn't spray the whol panel on that side, so I really couldn't ask for more.

    One happy S3 owner! :arco:
    #1
  2. Stewart
    Offline

    Stewart Member

    Joined:
    Feb 17, 2005
    Messages:
    705
    Likes Received:
    7
    Nice one Jojo, when you say "to quite a high standard"...doesn't sound too confident to me?

    Can you tell it's been done?
    #2
  3. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    You couldn't tell the roof has been resprayed, unless someone told you before hand, it's a good job! The passenger side rear quarter is as good as the factory finish, not too sure how they 'blended' the driver side panel in though? I got an Audi warranty note with all of it in writing.
    #3
  4. emzino
    Offline

    emzino Active Member

    Joined:
    Sep 6, 2006
    Messages:
    1,231
    Likes Received:
    1
    Wow good thinking man. Any pics of the quality work?
    #4
  5. S3 Dave
    Offline

    S3 Dave Now running on Heavy Oil

    Joined:
    Jul 1, 2007
    Messages:
    432
    Likes Received:
    3

    Nice one! Where do you normally take your car then?? I'm in Redditch and fed up of stealers!!
    #5
  6. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    Corrosion pics.
    [​IMG]
    [​IMG]
    Latest pics. I just took these a few minutes ago, couldn't get a close up, cos, the battery dies on my digi cam.
    [​IMG]
    [​IMG]
    #6
  7. bouncer--daz
    Offline

    bouncer--daz A dog is for life....not just for friday nights!

    Joined:
    Mar 9, 2007
    Messages:
    537
    Likes Received:
    0
    Ive got too take mine too the stealers in gloucester due too bubbles along the roof rails.... things is i thinkin they are slightly flooded at the mo... might have to wait a while lol
    #7
  8. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    Depends on what you need doing and how much you want to spend, hence my quality of work quote lol, I'm kinda in the motortrade, so I can recommend a few bodyshops in Brum.
    #8
  9. rodenal
    Offline

    rodenal Active Member

    Joined:
    Oct 22, 2006
    Messages:
    1,992
    Likes Received:
    0
    I got told that its only a ten year warranty when i phoned about my a3! shall be checking the manual later methinks
    #9
  10. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    It's 12 year galvanised Anti-corrosion warranty on all Audi's purchased afte 1997, it's in black and white on Audi.co.uk
    #10
  11. ADP
    Offline

    ADP Member

    Joined:
    Mar 25, 2007
    Messages:
    44
    Likes Received:
    0
    My car is an import (came from Germany) do you think they will honour it?
    #11
  12. ash_s3
    Offline

    ash_s3 Active Member

    Joined:
    Aug 25, 2006
    Messages:
    1,016
    Likes Received:
    0
    My S3 was due to be done this weekend by audi for exactly the same thing :sob:
    #12
  13. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    I would have thought the warranty is worldwide and not just UK only, worth a try...
    #13
  14. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    That's a downer Ash. :3sadwalk:
    #14
  15. Nilz
    Offline

    Nilz Defo worth the wait :)

    Joined:
    Apr 9, 2006
    Messages:
    10,217
    Likes Received:
    389
    Guys

    I have a 99 A4, do you think that would be covered as standard, as I have a few spots on the car that are bubbling up and rusting, I am also only down the road from the Solihull Audi Garage.

    Thanks
    Nilz
    #15
  16. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    Worth a try, if the paint is still original paint. Just go straight to the receptions desk and ask to see the warranty manager, as you want to make use of your anti corrosion warranty, he will measure the paint thickness with a digital tool and see if there's any neglect on your part with the corrosion. It's a known common problem for the A3/S3 platform, so not sure how you will get on with your A4, but my S3 was all clean and shiney when he was doing the tests, which should have helped.
    #16
  17. bouncer--daz
    Offline

    bouncer--daz A dog is for life....not just for friday nights!

    Joined:
    Mar 9, 2007
    Messages:
    537
    Likes Received:
    0
    good news bad news....audi in gloucester are back open.... floods warning again so it may be closed again by monday:bye:
    #17
  18. nick-barnes07
    Offline

    nick-barnes07 Member

    Joined:
    Jun 1, 2007
    Messages:
    555
    Likes Received:
    0
    damn , i had the same problem with mine , i payed my mate to spray it , didnt realise audi would of done it for free ,
    #18
  19. fazzybear
    Offline

    fazzybear Member

    Joined:
    May 1, 2007
    Messages:
    127
    Likes Received:
    0
    Just got the call on friday eve, claim has been accepted and i bought mine without warrenty
    #19
  20. luis.filipe
    Offline

    luis.filipe Member

    Joined:
    Jul 30, 2007
    Messages:
    85
    Likes Received:
    0
    Hi,

    I have a 1998 Audi A3 with the same corrosion problem on the roof.
    I haven't made all the services on Audi, will this be a problem to claim
    for the warranty (Corrosion) ?

    Thanks for your replies.
    Regards

    Luis
    #20
  21. spuddie007
    Offline

    spuddie007 Thomas the Tank Engine - Choo, Choo!

    Joined:
    Feb 21, 2005
    Messages:
    222
    Likes Received:
    1
    You shouldn't have a problem with your claim, ask to see the warranty manager at the stealers who should not have a problem authorising the repair and book you in.

    Mine took three weeks in the end as the lacquer kept peeling after the bake, and it's going back in next week for another repair as they didn't do a very good job on the petrol cap which is peeling after there weeks of rain.

    Luckily, it's their issue so should be sorted before I sell the car on!

    :)
    #21
  22. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    The corrosion warranty is for the bodywork, they don't care about service history or mods, I told them my car was modified and serviced elsewhere, and the warranty manager was fine with it all. They will not repair it, if it's obvious to them that there's neglect on your part, so turning up in a filthy car isn't going todo you any favours, and say if your car has covered over 100k miles, they could say it's wear and tear with the mileage covered etc.
    #22
  23. MikeA3
    Offline

    MikeA3 Active Member

    Joined:
    Mar 21, 2005
    Messages:
    1,178
    Likes Received:
    1
    Has anyone suffered with rust around the plastic strips on the outside of the S3 doors and got this covered by warranty? - I need to take mine to the stealers at some point for "the inspection" but just wanted to know what to expect

    Mike
    #23
  24. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    Yes, I have, I didn't think they would warrant that bit, so I repaired it myself.
    #24
  25. MikeA3
    Offline

    MikeA3 Active Member

    Joined:
    Mar 21, 2005
    Messages:
    1,178
    Likes Received:
    1
    Worth a shot i guess - you don't ask and all that

    failing that it's out with the sander and the hammerite :)
    #25
  26. ForestHills
    Offline

    ForestHills New Member

    Joined:
    Jun 1, 2007
    Messages:
    15
    Likes Received:
    0
    Mine appears to have corrosion on the bootlid - right where the bottom of the rear screen meets the metal - there is a rubber seal and there looks like corrosion against there.

    Frankly for a car thats not even 6 years old thats not really good enough - if it was a Ford id be pyshed off but an Audi?!

    Its due a service soon so I will enquire when its in the dealers about the warranty.

    Ive not seen anyone else complain about this particular problem on here.
    #26
  27. jcs356
    Offline

    jcs356 Brum brum

    Joined:
    Jun 14, 2004
    Messages:
    2,682
    Likes Received:
    34
    Funny how you find things out when you read the forum. Washed my car yesterday, remembered Joe's post on paint bubbling on the roof channels, so paid a bit more attention and guess what - yep, bubbles both sides of the roof in the sample place as you Joe.

    Off to see Colbournes in Guildford (aka Camberley Audi) tomorrow.

    Thanks for the tip Joe.
    #27
  28. god_thats_quick
    Offline

    god_thats_quick Numptie of the highest order

    Joined:
    Jun 1, 2004
    Messages:
    2,507
    Likes Received:
    1
    oh, do post how you get on, I was going to give camberley Audi a ring next week.
    #28
  29. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    Goodluck chaps, cetainly my local dealer gets the thumbs up in the warranty dept., hope it's the same for you guys.
    #29
  30. v2001
    Offline

    v2001 New Member

    Joined:
    Jul 15, 2007
    Messages:
    24
    Likes Received:
    0
    i took my car to audi chingford to get rust on the wheel arch sorted out under warranty. they approved it and i shud get it back in a couple of days.
    #30
  31. jcs356
    Offline

    jcs356 Brum brum

    Joined:
    Jun 14, 2004
    Messages:
    2,682
    Likes Received:
    34
    Well went down to Colbournes in Guildford and was told by the bloke I saw that 'I deal with Volkswagen, I don't know what Audi do to approve their warranty claims' So he took my number and said he'd ring me back.

    I've since spoken to Camberley Audi again and it transpires that the bloke I need to speak to is on holiday this week. Nice of them to tell me before I went to Guildford....
    #31
  32. SanityClause
    Offline

    SanityClause Member

    Joined:
    May 5, 2004
    Messages:
    93
    Likes Received:
    1
    Stopped for petrol on the way home and found the dreaded blisters on the roof of my S3.
    When you make a claim, do you have to call Audi directly or just your local Audi dealer?
    #32
  33. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576
    I just turned up at my nearest local Audi stealer.
    #33
  34. jcs356
    Offline

    jcs356 Brum brum

    Joined:
    Jun 14, 2004
    Messages:
    2,682
    Likes Received:
    34
    My claim has gone into Audi UK. Fingers crossed....
    #34
  35. joshW
    Offline

    joshW Member

    Joined:
    Feb 22, 2006
    Messages:
    272
    Likes Received:
    0
    GRRRRRRRRRRRRR! ive found them too now! te cars having a full polish and wax tomorrow so will have to check for any more and make some notes then its down to the stealers monday me thinks!!

    josh
    #35
  36. FoxyRoxy
    Offline

    FoxyRoxy New Member

    Joined:
    May 30, 2007
    Messages:
    25
    Likes Received:
    0
    Mine is an import form Germany too (6 y.o) and they have honoured the respray on the roof (same bit as Jojo's) and drivers door at the botom. The respray was done to high standards and they even valeted my car at the same time! as you probably have guesed - i was very happy!
    #36
  37. DiscoPanda
    Offline

    DiscoPanda Member

    Joined:
    Jun 4, 2007
    Messages:
    159
    Likes Received:
    0
    Why are these relatively young cars rusting so badly? The door trims I can understand with it being a water trap but I can't understand how the roof would rust or even the arches. Poor quality metals?

    Plus you will never get rid of rust once its started. All you people who have had your cars sprayed will have the rust return within a year or two. I guarantee it :(
    #37
  38. jojo
    Online

    jojo S3 Drift King! Staff Member Moderator

    Joined:
    Sep 4, 2003
    Messages:
    25,974
    Likes Received:
    1,576

    Well, it's all been happening recently, must have been the heavy rain we've been having of late.
    #38
  39. DiscoPanda
    Offline

    DiscoPanda Member

    Joined:
    Jun 4, 2007
    Messages:
    159
    Likes Received:
    0
    I don't buy that. It shouldn't just start overnight - some of those pics look likes they've been slowly bubbling for months. And even if it was due to heavy rain, thats no excuse. I really hope theres at least a 5 year warranty on the resprays cos its just gonna happen again.
    #39

Share This Page