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Turbo Gone!!!! Just out of Warranty.

Discussion in 'A3/S3/Sportback (8P Chassis)' started by L33TAY, Apr 16, 2010.

  1. L33TAY
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    L33TAY Member

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    [Apr 16, 2010]
    Following on from my last post regarding loss of power, the car has been on the Audi computer today and they have informed me that the turbo is knackered, the computer says its 'Over Boosting' so a new one is required!

    First question is, can this be repaired, or is there anywhere that I can pick a second hand/recon turbo up from.

    Second, how much of a job id it to fit?

    Third, does anyone on this forum know of a mechanic that can do this as a job for me?

    Any help appreciated.
    #1
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  3. paddy
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    paddy Audi=No fault code, no idea

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    [Apr 16, 2010]
    what car ?
    #2
  4. Jamiekip
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    Jamiekip Member

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    [Apr 16, 2010]
    If it's just out of warranty I'd make a scene with your dealer and ask them to sort out - they do have a bit of flexibility!
    Have you another one on order (looking at your sig?) If so they should really take pity on you and do the right thing by the customer!
    #3
  5. paddy
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    paddy Audi=No fault code, no idea

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    [Apr 16, 2010]
    Audi + take pity ??
    ask them why Kia are happy to guarantee their cars for 7 years and Audi only 3 years :faint:
    #4
  6. gaz m
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    gaz m Member

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    [Apr 16, 2010]
    L33TAY READ THIS FIRST MATE!

    Hi mate if the Turbo can produce excess pressure causing overboost then I would suggest it is in pretty good condition!!!
    If the Turbo itself was knackered it would be under boosting mate.

    Possible causes of your problem.

    1, sticking waste gate on the turbo housing (not very likely)
    2, faulty overboost sensor (pretty likely)
    3, faulty knock sensor ( not very likely)
    4, faulty DV valve ( stuck closed)
    5, loose turbo pipes from the turbo to the intercooler (very likely if you can hear the turbo whistle)
    6, faulty vacum pipes on any or all parts of the above list (very likely if you can hear the turbo whistle)
    7, low fuel pressure or rubbish fuel being used or clogged fuel filter ( knock sensor active)

    The car protects the engine from over boost in a few ways, it will cut ignition advance and fuel pressure if the overboost sensor says boost is too high or the knock sensor activates.
    If you cut any of these the turbo will slow down as the engine will not rev!

    If you could hear the turbo whistle before the problem or now then most likly a vacum pipe is split or popped off its location so what ever it was controlling is missing from the system possibly the DV valve or over boost sensor.

    Not sure if there is a pressure diaphram on these turbos as DV valve may do the same job? but if either one was stuck it would allow boost to rise without letting the system bypass the pressure build up!

    If you can overboost then the Turbo is good but some thing in the turbo safety sytem is faulty and the car is just protecting your engine.

    I would recomend you go to a good independent garage mate but not sure who is around you? check out local garages for Turbo specialists or independent Audi if any body knows any around you.

    did you just fill up the car before the problem started ? ( **** fuel or water ? ) this will retard the engine due to the Knock sensor
    I would suggest only use Shell, Esso or BP 97 ron ( fuel is my job mate )

    Look up Keith Edwards racing in Ulverston online and give them a call they are a bit far from you but very helpful so may give you a lot more advice.

    Hope some of this will help you mate. Gaz


    /
    #5
  7. gaz m
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    gaz m Member

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    [Apr 16, 2010]
    Oops

    Sorry guys I didnt realise the last post was so long! Just garages really WIND ME UP! Most just have no clue how somethings work but charge a fortune for the privalge of ripping you off!

    Gaz
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  8. A3Bash
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    A3Bash Member

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    [Apr 16, 2010]
    One of our A3's had a problem with the boost. Cost me around £500 to get the whole job done. Had to replace the existing boost pipe & repaired a fault in the turbo. Can be expensive but if you find a refurbed one you'll be looking around £350-400.
    #7
  9. tdisportuk
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    tdisportuk Member

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    [Apr 16, 2010]
    when did the warranty finish? - you can sometimes persuade them pay out for a percentage of the cost.
    #8
  10. warren_S5
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    warren_S5 Moderator Staff Member Moderator VCDS Map User

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    [Apr 16, 2010]
    Very much agree with Gaz M's post. SEAT tried to charge me for a turbo a few years back, an it turned out to be a split hose when it was checked by an independent. They had quoted me £2,400 and it ended up costing me £40.
    #9
  11. L33TAY
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    L33TAY Member

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    [Apr 16, 2010]
    Thanks for the reply guys, and thanks Gaz m for the detailed post, think maybe the best option is try to get Audi to do something free of charge as it is could be anything.

    Yes Have just ordered a car from them too, but they are not forthcoming, pity can't get the deposit back off them and go somewhere else! Thats the thanks you get for spending 32K
    #10
  12. Sarah's A3
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    Sarah's A3 MODERATOR V6 S3 Hybrid Staff Member Moderator

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    [Apr 16, 2010]
    If it helps, when my turbo went mine was about 6 months out of warranty. After loads of haggling and emails to the top guy! we got £500 off the bill. Sadly for us we had to go with them cos my car was in bits with them and they wanted to charge £300 to put back together if I wanted to take it elsewhere!!! They should be alot mmore helpful, sadly they aint! Mine made a whining noise that got sooo loud, turned out to be the bearings had gone.
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  13. gaz m
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    gaz m Member

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    [Apr 16, 2010]
    I agree with warrens post

    This could be a very cheap fix if you have an independent check the car out.

    I would suggest the turbo is not quite at fault here but one of the safety features or a hose mate push Audi to prove the turbo fault to you if you still go that way and let us know more info?

    Gaz
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  14. Jamiekip
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    Jamiekip Member

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    [Apr 16, 2010]
    Or a polite email to the head honcho jeremy hicks...

    You spent £30k on an S3, you've ordered another £30k S3... yet just outside warranty the current car has developed a serious problem...
    ... now in my experience there are situations where it pays to keep a customer on side by doing the right thing... and a simple call from him to your dealer saying they will honour the warranty will solve all your problems....
    Worth a shot and I know intervention from this guys has helped many others :D
    #13
  15. L33TAY
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    L33TAY Member

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    [Apr 17, 2010]
    I'll try the above, however, really need my deposit back now as will no doubt need to spend 1K + on my current 2.0 TDI, so is there a cooling off period of say 7 days for the return of a deposit/change of mind etc?? As only paid it Thursday this week.

    Lee
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  16. N8
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    N8 Kowalski Details VCDS Map User

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    [Apr 17, 2010]
    That is where the term "stealer" comes from :ninja:
    #15
  17. Syzygy
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    Syzygy Member

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    [Apr 17, 2010]
    Hi Lee, sorry to hear you are thinking of cancelling your new order mate .

    Firstly, as mentioned above, do you definitely need a new turbo? It could be worth a second opinion. There is good independent near Chester called QRSport (www.qrsport.com) so it might be worth ringing them about it - I am sure if you have to pay for it out of your own pocket they will be cheaper than a dealership.

    Secondly you may have a good chance of getting Audi to pay for this depending on circumstances such as mileage and how far it is out of warranty. The Sale Of Goods Act gives you rights for up to 6 years and if the turbo has failed unreasonably early you may have a good chance at getting Audi to foot the bill. I don't have any legal background but I would try that route myself, perhaps ringing Audi UK and explaining the situation, mentioning the fact you are a long term customer and have a new one on order.
    #16
  18. a3norwich
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    a3norwich Not anymore - Back 2 BMW (shh)

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    [Apr 17, 2010]
    You get treated like this and with a failure like this and you're happy to buy another one?!?! :ermm:

    Would suggest you speak to Audi UK and ask them to get out their dictionary and lookup "goodwill"...
    Last edited: Apr 17, 2010
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  19. BigBird
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    BigBird Lost in music...

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    [Apr 17, 2010]
    +1

    I maybe a bit late here, but I was also part of the "main dealer overboosting = new turbo" rip off club. I'll keep it short...

    My old Golf GT TDi 150 was overboosting. Dealer said new turbo. Took it to my local independent (Fuel Injection Services in Burscough Nr Ormskirk, Lancs) who got the turbo cleaned up & reconditioned down the road at Garrett. It apparently had a poor oil circulation that they sorted out. Didn't even cost me anything for the refurb - just charged me for the time to remove the turbo. Somewhat cheaper than the £1700 for the new turbo ex VW.

    Just another example where it ain't necessarily the tubo that's shot. And a great independent that time & again gets my business as they know what they're doing...:thumbsup:
    #18
  20. A3_Rider
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    A3_Rider Active Member

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    [Apr 17, 2010]
    Another vote for seeing an independent dealer, see if there are any good ones in your area.
    #19
  21. L33TAY
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    L33TAY Member

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    [Apr 17, 2010]
    I'll go back to Audi on Monday ant test the water with them, if they are not playing ball I'll cancel the order and try to find an independant garage for a second view

    It is driving fairly normal at the moment, its just that there isn't as much there low down in the revs, and the turbo whistle is loud.

    I'm just concerned that it will do the 'loss of power' thing again when I am miles from home, and it stuggles to start when cold, not sure if thats anything to do with it either?

    Thanks for the details of the different garages too, that may come in handy!!
    #20
  22. gaz m
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    gaz m Member

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    [Apr 17, 2010]
    If you can hear the tubo whistle you have blown a turbo air pipe off mate!!!

    Open the bonnet and get somebody to rev the engine whilst you try and locate the area from the noise then check out any vacum pipes or main turbo air pipes in that location
    you may get lucky and just cost a jubilee clip or a quick turn of a screw driver!

    Gaz
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  23. jungleman
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    jungleman Well-Known Member

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    [Apr 17, 2010]

    is that just for the TDI's or for any of the turbo A3's including the S3's as i can really hear the turbo on mine?
    #22
  24. aldo286
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    aldo286 Member

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    [Apr 17, 2010]
    just replaced my daughters pd150 golf tubo mate , the bearings were away in it , sent it of to turbo technics to get it checked but it was fooked , got a recon one from them for £411 , car is now better than its ever been , drop me a pm if you need any help mate , regards alan
    #23
  25. Sarah's A3
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    Sarah's A3 MODERATOR V6 S3 Hybrid Staff Member Moderator

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    [Apr 17, 2010]
    Which Audi Dealership are you dealing with??? I know an ace Independant in Ellesmere Port, they have helped me out sooo many times.
    #24
  26. Scott
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    Scott Well-Known Member

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    [Apr 17, 2010]
    Hi Sarah,

    What's this independents name? Worth knowing as they aren't too far!

    Cheers,
    Scott
    #25
  27. Sarah's A3
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    Sarah's A3 MODERATOR V6 S3 Hybrid Staff Member Moderator

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    [Apr 17, 2010]
    Scott, its Central VW Audi

    http://www.centralvwaudi.com/

    Ask for either Simon or Peter, they are unbelieveably helpful and knowledgeable!
    #26
  28. gaz m
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    gaz m Member

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    [Apr 18, 2010]
    If you can hear the turbo whistle, ie a rising/ falling whistle inline with the rise and fall of engine rev's then a turbo air hose or vacum house has popped of or not very tight fitting to whatever it should be fixed to so you can hear the air escaping.

    Dosent matter if petrol or diesel you should not hear the turbo whistle at all. Check it out and maybe just tighten all the turbo pipe clips to be safe.
    There are no mechanical bearings inside a turbo unless it is a very expensive roller bearing type. The turbo shaft actually sits and spins in the oil inside the thurst housing, There is an oil seal called the thrust bearing but it is not really a bearing it just keeps the oil around the turbo shaft, If this bearing is begining to fail you will see blue smoke from the exhaust and possibly a greating noise from the turbo (metal to metal) from this point on failure will be very quick.

    Hope this helps a bit more. Gaz
    #27
  29. jungleman
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    jungleman Well-Known Member

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    [Apr 18, 2010]

    ill have to get my head under the bonnet then hand have a little tighten

    are the turbo hoses easy to spot?

    Paolo
    #28
  30. robby
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    robby Member

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    [Apr 18, 2010]
    On a previous car (TT225) i had a boost leak, i went to http://www.panelcare.co.uk/index.php in Rochdale who did a boost leak test (takes 10-15 mins) and when the system is pressurised any leak is shown by smoke comming from that area

    I think it was matbe £30 for the test

    The owners son is active on various VW, SEAT, etc forums - CupraJake
    #29
  31. L33TAY
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    L33TAY Member

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    [Apr 24, 2010]
    Hi Gaz

    Is it easy to get to these pipes, I have had a look under the bonnet and wouldn't know where to start.

    I've not got a resolution with Audi yet as have not been in to them this week, will see If I can get them to sort it FOC next week.
    #30
  32. AndyMac
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    AndyMac Moderator Staff Member Moderator

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    [Apr 24, 2010]
    Another great advert for longlife oil. Please please people get your turbo's off the sludge and onto fixed intervals with oil change at least every 10k.
    #31

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