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The Importance of Phoning Around for Your Service

Discussion in 'A3/S3/Sportback (8P Chassis)' started by Staz, Feb 16, 2011.

  1. Staz
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    Staz is a retronaut Staff Member Moderator VCDS Map User

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    [Feb 16, 2011]
    The S3 is due it's 38,000 mile inspection service. Having had a good price from Milton Keynes Audi before, I gave them a call.

    So the girl told me my car is due a new air filter, spark plugs and a Haldex oil change. I have Evoms so no air filter, the plugs aren't due until 57,000 miles according to my service manual but she was right about the Haldex oil. The price for the inspection service plus Haldex was apparently well over £300. I queried it and she put me through to her colleague who was a lot more knowledgeable and said her best price was £285.81.

    I next phoned Bedford Audi. I told the girl I wanted the inspection service plus Haldex only and the price? £209.72. HUGE difference there.

    I went back to the girl at MK and emailed her my quote as she was amazed they could do it so cheap. An hour later she's beaten the quote by about 3 quid AND they'll give it an 'executive' car wash AND they'll collect my car from my house and drop it off again! :laugh:

    Back to Bedford and they have now matched the MK price, of course :faint: I reckon I could keep going but I need to book my car in on a specific day in the near future so I don't want to delay it any more.

    So, whenever you're booking a service make sure you phone around AND have your service manual in front of you! :icon_thumright:
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  3. david7m
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    david7m Member

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    [Feb 16, 2011]
    Glad you saved some dollar, but these kinda things really annoy me! Its the same with insurance:banghead:

    Dave
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  4. paddy
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    paddy Audi=No fault code, no idea

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    [Feb 16, 2011]
    Have to agree Dave, it pays to play one off against the other but you always come away thinking the first one, who then dropped his price was just trying to rip me off.
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  5. Vertigo1
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    Vertigo1 Well-Known Member

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    [Feb 16, 2011]
    You mean they'll get some gimp to wash it with a sponge and drive it like he stole it.

    No-one washes my car but me, ever. My dealer thinks I'm weird for always refusing the courtesy wash when it's in but frankly I don't give a toss :)
    #4
  6. A4SLineJC
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    A4SLineJC Member

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    [Feb 16, 2011]
    Same here, after the first time and they dented my bonnet with the pressure washer lance I refused to let them touch the car other than to fix it, they added notes to my file and after the third trip they didn't touch it. Price wise on service if you're lucky enough to live between dealers then def phone around, where I am I have no choice but have been known to book car in to another dealer when I'm travelling with work
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  7. Staz
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    Staz is a retronaut Staff Member Moderator VCDS Map User

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    [Feb 16, 2011]
    Indeed, there's a lovely new bypass opened between me and MK and I can just see them thrashing it there and back!

    I wouldn't let that stop you. I once got a quote from York Audi and Bedford matched it. I just told them I worked up there, which I did at the time but they weren't to know that.

    Normally I'd agree with you but the girl at MK was amazingly honest with me and seemed genuinely surprised that they could get the price that low. She was practically begging for my custom.
    #6
  8. NHN
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    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

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    [Feb 16, 2011]
    Executive car wash lmfao thats a new one
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  9. Nilz
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    Nilz Defo worth the wait :)

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    [Feb 16, 2011]
    Staz, dont do the car wash....be cheeky and ask for some extra money off if you dont have it ;)
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  10. Staz
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    Staz is a retronaut Staff Member Moderator VCDS Map User

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    [Feb 16, 2011]
    Nah that was MK who were offering that and I'm booked in with Bedford who said that all cars get washed inside and out on a service anyway!
    #9
  11. Mark.M
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    Mark.M New Member

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    [Feb 17, 2011]
    Its worth ringing around, did the same this week for my wife's clio and got a 3rd year service for £99.98 !!!!! from a Renault main dealer in Warwick ,and I was amazed they even washed it
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  12. voorhees
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    voorhees Moderator Staff Member Moderator

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    [Feb 17, 2011]
    doing them at their own game WTG Staz
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  13. paddy
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    paddy Audi=No fault code, no idea

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    [Feb 17, 2011]
    Bloody hell !! Hi jase :)
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  14. DavidW
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    DavidW Member

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    [Feb 17, 2011]
    I'd still tell them not to wash it. It'll be someone on £6 an hour who doesn't give a monkeys, drags the hose across the car and has had the same bucket on the go all day.

    Off topic but I actually worked on that dealers when it was being built!
    #13
  15. gordongecko
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    gordongecko Member

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    [Feb 17, 2011]
    Mine always get washed at the dealers (Docklands) and it looks mint every time after, never had a problem :) I guess depends how paranoid you are!
    #14
  16. Vertigo1
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    Vertigo1 Well-Known Member

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    [Feb 17, 2011]
    Check it for swirlmarks in the sun someday
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