What's wrong with people? I have noticed recently that people have been trying it on with asking for freebies whilst making their order over the phone for fastfood. I have no issues with people asking the question, if you don't ask, you don't get right? And if you are going to ask, you should be ready to accept NO for an answer! But lately, people have become arsey and borderline abusive if they don't get what they want, threatening with 'never ordering again' or the classic 'I'm a regular customer'... I'm running a business here, not a frikin charity, I give freebies to who I feel like, and those that deserve it never need to ask me for it! Also, charging for having food delivered... is that really not acceptable? Looking at the present petrol prices, and the wear and tear on the delivery driver's car, paying a quid to have your food delivered is nothing! I don't get any of the quid, the driver keeps it, why do people moan about paying this quid? Can you tell I'm having a bad day at work?!?! /End of rant!